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BEST WESTERN PLUS Green Mill Village Hotel & Suites
Ranked #1 of 2 Hotels in Arcola
Certificate of Excellence
GreenLeadersBronze level
Chicago, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good stay”
4 of 5 stars Reviewed April 8, 2013

Stayed here on business during a conference at the hotel and was very impressed. Continental breakfast was outstanding! The hotel opened around Christmas 2012 and is extremely nice - brand new decor with great design. All the beautiful wood furniture in the hotel was made by local Amish craftsmen. The local theme (country, Amish community) of the artwork in the building added a lot, yet it didn't feel "country"; it felt very modern. Meeting space was large and pleasing with exceptional catered food made by the Amish.
The only hiccup during my stay was in the price of the room. My coworker and I had two rooms. We booked at the same rate but they misprinted a higher rate on my registration. I informed the front desk agent of the mistake at check in and was told I was right, and that she would cross it out (not reprint it) and that I would have the lower rate. She crossed it out and I was satisfied. But at checkout the bill was still the higher rate and hadn't been fixed. We weren't worried but when we brought it to the attention of another front desk agent that morning, the owner or GM who was standing there said it was indeed the correct rate and didn't bother pulling the registration card. She wasn't rude but she didn't believe us and didn't bother to investigate. It was a missed opportunity in customer service. Not a huge deal (difference of $12-15) but fairly annoying from top management. But I would still stay here again. Service otherwise was quite good.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank WilldeHogell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

292 reviews from our community

Traveler rating
    247
    37
    5
    1
    2
See reviews for
144
62
13
45
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed April 6, 2013

This hotel, which just opened in December, 2012, is really beautiful. The rooms are well laid out, elegantly decorated, immaculately clean, and furnished with locally made Amish furniture. More important than this, however, is the staff. Tammy, the assistant GM, gave us some excellent insights into the local activities and attractions.

The hot and cold breakfast consisted of four kinds of dry cereals, muffins, danish pastry, bagels sausage, any kind of egg you want, and almost anything you can think of to drink. It was all prepared by a wonderful Amish lady every morning. The breakfast was almost worth the visit.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ahaskell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilman, Illinois
1 review
5 of 5 stars Reviewed March 31, 2013

Very nice, clean hotel. Rooms are spacious and modern. Was offered cookies and milk in the evenings and enjoyed wonderful hot breakfast in the mornings. Loved the pancakes!
Staff was extremely pleasant and helpful. Would highly recommend this hotel!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brenda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 10, 2013

Hosted an event at this lovely new facility and could not have been more pleased! Completely comfortable and clean - we had a couple dozen rooms and everyone was very happy. The extra little thoughtful touches in the rooms were appreciated and the breakfast was a step up from what one usually gets at other establishments. But even better than all of that was the staff - the front desk personnel were super-friendly and helpful morning, noon and night. The breakfast staff accomodated us and made us feel at home. The maintenance staff promptly took care of every special request our group had in connection with our event and the general manager was always accessible and made sure that things ran as smoothly as possible for us. Our event looked beautiful in the new conference center space and we are thrilled to have it reserved for all of our future shows! Thank you, thank you, thank you to all involved!

Stayed March 2013, traveled on business
Helpful?
Thank Show Promoter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pickerington, Ohio, Usa
1 review
5 of 5 stars Reviewed March 8, 2013

Very relaxing, comfortable stay! After a day of antique shopping this hotel offered the perfect wind down. The entire staff was extremely welcoming and kind. Even the lady in charge of the breakfast area made it a point to connect with each guest.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa Park, Illinois, United States
1 review
5 of 5 stars Reviewed March 7, 2013

We came to Arcola to just visit the area and see the Amish Settlement. The Hotel is Beautiful!! The decor is from local craftsman and artists. Our room was spacious and very clean. The employees were so helpful when asked about where to visit and where to eat. Pancakes were a nice difference in the morning breakfast choices It's nice to visit a place where everyone is pleasant and has a smile on their face. We plan to visit Arthur again in the near future and will be staying right here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pamela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield, Indiana, Usa
1 review
5 of 5 stars Reviewed March 7, 2013

We loved the room, all new everything just a little over priced for the location. I would stay there again if in the area. The service was wonderful and the breakfast was very good. All in all great place.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Green Mill Village Hotel & Suites

Property: BEST WESTERN PLUS Green Mill Village Hotel & Suites
Address: 917 Green Mill Rd, Arcola, IL 61910-1757
Phone Number:
Location: United States > Illinois > Arcola
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Arcola
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Green Mill Village Hotel & Suites 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
This brand new hotel and conference center features 68 rooms and suites and features over 4,000 square feet of flexible meeting and banquet space. In addition the hotel offers an indoor pool, extensive fitness center and easy on and off access to I-57. Also included is our complimentary full hot breakfast. Our deluxe guest rooms and suites offer the following: 42-inch HD LCD television, MP3 alarm clock radio, microwave, refrigerator, high-speed wireless and wired Internet. Make a reservation today at the BEST WESTERN PLUS Green Mill Village Hotel & Suites.) ... more   less 
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