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“My Home away from Home”

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Best Western Plus Antioch Hotel & Suites
Ranked #1 of 1 Hotels in Antioch
Certificate of Excellence
GreenLeadersBronze level
Elmhurst, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“My Home away from Home”
Reviewed April 30, 2014

This would be one the the best hotels I have ever stayed at. Clean, friendly, accomodating, great lounge and food. Great pool and hot tub area. Staff is like family. If you are in the area and need somewhere to stay. This would be the place!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tammy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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290 reviews from our community

Traveler rating
    194
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    20
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112
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Ephraim, Wisconsin
Level Contributor
174 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 28, 2014

After staying in sub-par hotels in Kenosha, Racine and Pleasant Prairie, I decided to look a little further out for a hotel that was reasonably priced and well-maintained. This hotel is only 15 minutes south of the Pleasant Prairie Outlets. For a very reasonable fee you get: an excellent bed- I had a good night's sleep; a very nice hot breakfast; lovely lobby and breakfast room; helpful staff; an overall comfortable stay. In walking distance were 3 - 4 choices of food. It's only an hour away from Chicago. If I'm traveling in the general area, I will not hesitate to stay here again.

  • Stayed April 2014, traveled solo
    • Value
    • Location
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Helpful?
Thank Dawn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antioch, United States
1 review
Reviewed April 21, 2014

excellent staff very good breakfast excellent bar good fitness room pool was great very nice atmosphere desk was very accommodating and help full to all are needs and request would stay there again would be my first choose

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, United States
1 review
Reviewed April 21, 2014

The Best Western in Antioch, IL is the cleanest and nicest Best Western's I've ever had the pleasure to stay at. We discovered it a few years ago and will continue to stay there for getaway weekends a couple times a year. They have a nice Lounge with live music on the weekends sometimes and a outdoor patio. The pool area is nice with a nice Hot Tub. The service is Great. I would highly recommend this Best Western.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antioch, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 17, 2014

This hotel was picked by the bride and groom for their out of town family members and friends. It is conveniently located in Antioch with easy access to the little town area. Rooms were clean, and accommodating. The staff was helpful in arranging adjoining rooms and early check in. The breakfast room was adequate with a nice variety of choices.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindenhurst, Illinois
2 reviews
Reviewed April 16, 2014

I was very surprised with this hotel. Very nice, very clean. Has a great pool and hot tub. Very good free hot breakfast and nice bar lounge and beautiful outdoor patio attached to bar area. Rooms very nice and clean.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bridget C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 15, 2014

I travel with my business and stay more than 200 nights a year in hotels, I am sad to say that although this hotel is nice, clean and everything is well maintained the staff and manager have terrible attitudes. I requested my corporate rate and was laughed at, by the front desk clerk. I asked her to check with the manager who could not even show her face from the back office. Now let me be clear the difference on the corporate rate was $8.00 less than regular priced rooms. The attitude of both the front desk person and the manager were not customer friendly what so ever. They were very rude and ignorant and I left feeling very upset at the whole ordeal. In the last 2 years my business has spent lots of money at this hotel, more that 30 nights between myself and my employees. Very, very disappointed in the way everything transpired and be rest assured they will NEVER see another $ from me.

Room Tip: Be prepared for a rude experience!
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  • Stayed March 2014, traveled on business
    • Service
Helpful?
2 Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, General Manager at Best Western Plus Antioch Hotel & Suites, responded to this review, April 21, 2014
Dear Kathy W,

Thank you for your feedback regarding your recent attempt to stay at our hotel. We take great pride in having the cleanest and most well maintained hotel in Lake County- thank you for offering that in your review. We take greater pride when service meets product. There has been a change in management at this hotel and we continued to honor rates quoted by prior management through the end of 2013. We have decided that discounts greater than those qualified for by either AAA and AARP for example to be reserved for companies or individuals who partner with the hotel for 100+ room nights per year. It is our desire to make it fair for all guests all times of the year. Thank you for your feedback and we wish you and your business a prosperous 2014.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Antioch Hotel & Suites

Property: Best Western Plus Antioch Hotel & Suites
Address: 350 West Highway 173, Antioch, IL 60002 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Illinois > Lake County > Antioch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Antioch
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Antioch Hotel & Suites 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The newly renovated and redesigned Best Western Plus in Antioch, Illinois offers an unsurpassed combination of suburban comforts, neighborhood charms and magnificent views of the ChainOLakes, plus easy access to downtown Chicago or downtown Milwaukee, just 45 miles away. The hotel has been designed to keep you comfortable and connected in style. Both vacationers and business travelers will appreciate the all the extra touches including a complimentary full hot breakfast buffet each morning, complimentary high-speed internet access, the new state-of-the-art 24-hour fitness room, and access to the new business center. Relax in the full-sized heated indoor swimming pool, oversized whirlpool and spacious sun deck. Stylishly decorated guest rooms features an upgraded luxurious bedding, flat panel HDTVs, microwaves & refrigerators. Enjoy a cocktail at Fox’s Lounge overlooking Lake Antioch with indoor and outdoor seating including a 2,000 square foot heated patio. Fox’s Lounge serves premium pub fair, chilled draft beer & a wide selection of your favorite cocktails. And count on superior service from our 24-hour front desk associates to ensure every detail is perfect. Whether its business, adventure or relaxation that brings you to northern Illinois, Antioch Hotel & Suites always offers great service and an exceptional experience! ... more   less 
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Also Known As:
Comfort Inn And Suites Antioch
Comfort Inn & Suites Antioch Hotel Antioch
Comfort Inn Antioch
Antioch Comfort Inn

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