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“Weekend Getaway”

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Best Western Plus Antioch Hotel & Suites
Ranked #1 of 1 Hotels in Antioch
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 21, 2014

The Best Western in Antioch, IL is the cleanest and nicest Best Western's I've ever had the pleasure to stay at. We discovered it a few years ago and will continue to stay there for getaway weekends a couple times a year. They have a nice Lounge with live music on the weekends sometimes and a outdoor patio. The pool area is nice with a nice Hot Tub. The service is Great. I would highly recommend this Best Western.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Dean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 - 209 of 308 reviews

Reviewed April 17, 2014

This hotel was picked by the bride and groom for their out of town family members and friends. It is conveniently located in Antioch with easy access to the little town area. Rooms were clean, and accommodating. The staff was helpful in arranging adjoining rooms and early check in. The breakfast room was adequate with a nice variety of choices.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014

I was very surprised with this hotel. Very nice, very clean. Has a great pool and hot tub. Very good free hot breakfast and nice bar lounge and beautiful outdoor patio attached to bar area. Rooms very nice and clean.

  • Stayed: April 2014, traveled with friends
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Thank Bridget C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

I travel with my business and stay more than 200 nights a year in hotels, I am sad to say that although this hotel is nice, clean and everything is well maintained the staff and manager have terrible attitudes. I requested my corporate rate and was laughed at, by the front desk clerk. I asked her to check with the manager who could not even show her face from the back office. Now let me be clear the difference on the corporate rate was $8.00 less than regular priced rooms. The attitude of both the front desk person and the manager were not customer friendly what so ever. They were very rude and ignorant and I left feeling very upset at the whole ordeal. In the last 2 years my business has spent lots of money at this hotel, more that 30 nights between myself and my employees. Very, very disappointed in the way everything transpired and be rest assured they will NEVER see another $ from me.

Room Tip: Be prepared for a rude experience!
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  • Stayed: March 2014, traveled on business
    • Service
2  Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, General Manager at Best Western Plus Antioch Hotel & Suites, responded to this reviewResponded April 21, 2014

Dear Kathy W,

Thank you for your feedback regarding your recent attempt to stay at our hotel. We take great pride in having the cleanest and most well maintained hotel in Lake County- thank you for offering that in your review. We take greater pride when service meets product. There has been a change in management at this hotel and we continued to honor rates quoted by prior management through the end of 2013. We have decided that discounts greater than those qualified for by either AAA and AARP for example to be reserved for companies or individuals who partner with the hotel for 100+ room nights per year. It is our desire to make it fair for all guests all times of the year. Thank you for your feedback and we wish you and your business a prosperous 2014.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

The Best Western Antioch, IL was very clean and pays attention to the little details that make your stay like home. I really appreciated the Keurig coffee maker, twilight light in the bathroom, remote you can sanitize and free internet. I even called tech support for the internet and they were very kind and helpful. Great breakfast! Thank you Best Western Antioch, IL

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Best Western
Thank 525beverlyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2014

You will enjoy this hotel. The rooms are made to have you relax and make you feel pampered. The pool is very cool with a small waterfall on one side that you can sit near if you feel like it. A hot tub is on the other side separate from the pool. Free breakfast is always a plus but even when the food is fresh and hot with bacon and potatoes. Beds are comfortable and all kinds of products for bathroom are supplied. Even mouthwash. Wow!

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
Thank loreleij507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2014 via mobile

It is a mid-priced hotel chain that sets an example of what the others should be. The hotel is Conveniently located, staff was very pleasant and helpful from check-in to check-out, very clean and nicely decorated, great breakfast buffet that was maintained throughout the operating hours. Only issue we had was with my mother. She has some physical limitations, starting with her height at abt 4'9" and some severe arthritis. She had huge problems getting in/out of the high bed that have thick comfortable mattresses. The staff did offer to move us to a handicap room which was more than we expected and a nice alternative. Just keep in mind if at booking you have someone with some challenges that a handicap room is an option.

  • Stayed: April 2014
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Thank 01s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Antioch Hotel & Suites

Address: 350 West Highway 173, Antioch, IL 60002-1870 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Illinois > Lake County > Antioch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Antioch
Price Range: $108 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Antioch Hotel & Suites 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The newly renovated and redesigned Best Western Plus in Antioch, Illinois offers an unsurpassed combination of suburban comforts, neighborhood charms and magnificent views of the ChainOLakes, plus easy access to downtown Chicago or downtown Milwaukee, just 45 miles away. The hotel has been designed to keep you comfortable and connected in style. Both vacationers and business travelers will appreciate the all the extra touches including a complimentary full hot breakfast buffet each morning, complimentary high-speed internet access, the new state-of-the-art 24-hour fitness room, and access to the new business center. Relax in the full-sized heated indoor swimming pool, oversized whirlpool and spacious sun deck. Stylishly decorated guest rooms features an upgraded luxurious bedding, flat panel HDTVs, microwaves & refrigerators. Enjoy a cocktail at Fox’s Lounge overlooking Lake Antioch with indoor and outdoor seating including a 2,000 square foot heated patio. Fox’s Lounge serves premium pub fair, chilled draft beer & a wide selection of your favorite cocktails. And count on superior service from our 24-hour front desk associates to ensure every detail is perfect. Whether its business, adventure or relaxation that brings you to northern Illinois, Antioch Hotel & Suites always offers great service and an exceptional experience! ... more   less 
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Also Known As:
Comfort Inn And Suites Antioch
Comfort Inn & Suites Antioch Hotel Antioch
Comfort Inn Antioch
Antioch Comfort Inn

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