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“Batman Hotel!”

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Best Western Plus Antioch Hotel & Suites
Ranked #1 of 1 Hotels in Antioch
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 27, 2011

Arrived and was under renovation. Bu oy was I fooled. The young lady at front desk was saying that they were changing to a Best Western and wouldbe like a Harriot. Yeah right. The room was dirty. Stains on not only the comforter but when I pulled it back the sheets were stained. TV only got 4 channels and spider in the bathroom. Never again!

  • Stayed: August 2011
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1  Thank dbc47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortMundelein, Director of Sales at Best Western Plus Antioch Hotel & Suites, responded to this reviewResponded August 30, 2011

Dear dbc47,

We sincerely apologize for your experience and would like to thank you very much for your feedback.

Please know that the entire staff at Comfort Inn & Suites Antioch takes the issue of cleanliness & pest control very seriously. We provide monthly pest inspections of our rooms throughout the year. Comfort Inn has procedures in place to investigate a complaint and react swiftly and immediately if any are found.

I wanted to assure your concerns have been addressed & corrective action is taking place. New bedding and flat pannel HDTVs will be in place by the completion of the renovation. Thank you for giving Comfort Inn & Suites Antioch the opportunity to accommodate you!

Kindest regards,

Rheannon Reese, Area Director of Sales

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Write a ReviewReviews (311)
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295 - 301 of 311 reviews

Reviewed July 28, 2011

Nice hotel in good location. But it was very dated. Rooms were very musty. It was obvious to me that someone had smoked in the non-smoking room. The security lock from the side entrance was broken. Overall, I'd stay again in necessary, but I'd find somewhere else if possible.

  • Stayed: July 2011
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1  Thank Apey1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2011

Came in late on a snowy night with the family and found the hotel nicely and adequately apportioned. The next morning the heated pool and breakfast were a treat. Usually stay at W type hotels so the simplicity and convention of this reasonable place was refreshing.

  • Stayed: January 2011
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Thank BNATwoRunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2010

I chose this hotel because of the good reviews it received on the Web, and because it was centrally located between family and the venues of a local wedding.

Overall, I would say my stay was pleasant. The staff was friendly and accommodating, both on the phone and in person. I felt safe entering the hallway alone, very late at night, after returning from the wedding. The facilities and my room were all very clean. No bedbugs…hooray! The town is small and quaint, but it offers a lot of support for visitors.

BUT, my room was somewhat shabby, and badly in need of some repair and updating. I feel that it was not up to AAA standards and not really worth what I paid for it, even though I received the discount. It’s a shame, because otherwise I would have given my stay five stars.

  • Stayed: September 2010, traveled solo
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1  Thank JGPfromPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2010

Stayed here for a local wedding. Rooms are updated and clean. Big indoor pool. Breakfast. Bar area is sad but there is a patio and they let you bring in pizza and other outdoor food.

  • Stayed: June 2010, traveled with family
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Thank ms9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2010

I've been to this hotel and I can say that there were no bugs, rodents or fighting people. It was clean, and had a nice sized indoor hotel and a good hot tub. I'd reccomend it, and the towns great :)

  • Stayed: April 2009, traveled on business
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Thank CassieXOXO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2010

I travel frequently for business so from my experience I can easily tell the quality of a hotel. I can say this one was excellent for the price. We spend two days during holidays and we enjoyed the stay. Enjoyed drinks at the bar, breakfast and my favourite - hot tub and heated swimming pool. There are good eating places in walking distance. Mattel factory toy store and SKI resort are also within driving distance -10 min max. Overall it was a good stay.

  • Stayed: December 2009, traveled with family
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Thank roadwarrior29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Antioch Hotel & Suites

Address: 350 West Highway 173, Antioch, IL 60002-1870 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Illinois > Lake County > Antioch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Antioch
Price Range: $107 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Antioch Hotel & Suites 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The newly renovated and redesigned Best Western Plus in Antioch, Illinois offers an unsurpassed combination of suburban comforts, neighborhood charms and magnificent views of the ChainOLakes, plus easy access to downtown Chicago or downtown Milwaukee, just 45 miles away. The hotel has been designed to keep you comfortable and connected in style. Both vacationers and business travelers will appreciate the all the extra touches including a complimentary full hot breakfast buffet each morning, complimentary high-speed internet access, the new state-of-the-art 24-hour fitness room, and access to the new business center. Relax in the full-sized heated indoor swimming pool, oversized whirlpool and spacious sun deck. Stylishly decorated guest rooms features an upgraded luxurious bedding, flat panel HDTVs, microwaves & refrigerators. Enjoy a cocktail at Fox’s Lounge overlooking Lake Antioch with indoor and outdoor seating including a 2,000 square foot heated patio. Fox’s Lounge serves premium pub fair, chilled draft beer & a wide selection of your favorite cocktails. And count on superior service from our 24-hour front desk associates to ensure every detail is perfect. Whether its business, adventure or relaxation that brings you to northern Illinois, Antioch Hotel & Suites always offers great service and an exceptional experience! ... more   less 
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Also Known As:
Comfort Inn And Suites Antioch
Comfort Inn & Suites Antioch Hotel Antioch
Comfort Inn Antioch
Antioch Comfort Inn

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