If I could give it 0 stars I would. We went to have a late lunch today. I have been before and we have always felt comfortable eating there....but today they really screwed up. I understand mistakes happen but when the OWNER of the business doesn't care, I have a problem.
I have celiac disease. The first time we went we were guaranteed there was no problem with making things to order that don't contain gluten. They even gave me suggestions and we have never had a problem.
Today I ordered what I usually order. French onion soup with no croutons and salad with no croutons. Our salad came and mine had a rotten cucumber on it. No biggie, pushed it to the side and ate my salad. My soup came and bite never four I had a CROUTON! We let the waitress know promptly and she was very apologetic and went to talk with the manager in back. The waitress came back and said she took care of the bill. She asked if I would be ok and I said no, I will be sick for the next week or so. She asked us to hold on while she went to speak to the owner. The owner was standing out the back and we had a clear view. The waitress was talking to the owner and telling her about the problem and we saw the owner shrug her shoulders and go back to chatting with the others outside. The waitress came back inside and said she told the owner. Mrs. Gunderson, the owner, never came inside to speak with me and for her to just shrug her shoulders is even worse!!!!! I would NOT recommend this establishment.....if something goes wrong, THE OWNER WON'T CARE!
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