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“Good value, great location for south suburbs”

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Doubletree Hotel Chicago / Alsip
Ranked #1 of 4 Hotels in Alsip
Certificate of Excellence
Reviewed January 28, 2014

Our family reserved 4 rooms, we were coming from 2 different states to attend a funeral *NOTE* If this is your situation, be sure to ask for their bereavement rate. It certainly makes a not-so-great reason for traveling a bit more sufferable. This hotel was about 7 minutes from in-town family so the location couldn't have been more convenient. Our party had 1 accessible room (king bed with roll-in shower), 1 standard king, 1 standard double, and 1 suite. I had the suite for my immediate family of 4 as my wife and I can't get comfortable on less than a queen (we're not large, just used to a king), and the suite was less expensive than 2 rooms. That said, the suite layout was great. There's a LARGE sectional sleeper sofa (double sized), table for 4, microwave and fridge, and a separate room with a king bed, chair w/ottoman, work desk. Even so, we also had a rollaway (older brother and sister) in the main area and there was still plenty of room to move about. There's an anteroom between the main area and the separate bedroom which allows access to the bathroom without opening the bathroom door directly into either room - smart! My only disappointment with this room (234) was that the bathroom door stuck in the jam and would not fully close. I have to believe the staff knows about this.... We enjoyed a beverage or two at the lounge which closed at 1130 (I think). Whatever the hour, it seemed a little early - or maybe that's because we were last to check in around 1030 - but the service was great. We had our 4 rooms and some of our local family at breakfast in the restaurant. The buffet offered a nice selection, wait staff was helpful and pleasant. Overall, the amenities and service and staff at the Doubletree made for a nice environment against a not-so-fun reason to visit. That said, we'll be back again - under better circumstances I'm sure.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Barry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded January 30, 2014

We are so sorry to hear about your loss and our deepest sympathy goes out to your friends and family. Thank you for your overall review of every single room type we offer, our bar and restaurant, and our staff's caring attitude! I just called maintenance to double check all the doors in this room to ensure they are operating appropriately. We sincerely appreciate your business and are happy to hear that we made a difficult visit more bearable. Next time you are in town please keep us in mind.

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630 - 636 of 856 reviews

Reviewed January 27, 2014

The hotel itself was immaculate. The staff was very friendly and always helpful. The attached restaurant wasn't cheap, but the food was absolutely phenominal and worth every penny. the only upgrade I would like to see is Queen beds as opposed to doubles. Most married travelers with families are used to king size beds or at least queens at home.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded January 28, 2014

We are happy to hear that you found value in our restaurant and were blown away by the items you ordered. In addition we are pleased to have served you and look forward to seeing you again during your next tournament or when in town. Thank you for your business.

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Reviewed January 26, 2014

We were in town for a memorial service for a dear friend and stayed at the Doubletree as it ws the nearest hotel to the service. We were delighted to find a large, well appointed hotel with a friendly, cheerful, and helpful staff. Breakfast was extra but worth it and the bar area was comfortable and cozy. If you need to be in the area I'd highly recommend the Doubletree Alsip.

  • Stayed: January 2014, traveled with friends
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Thank dabare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded January 28, 2014

We are happy to have surprised you with our genuine caring attitude and service. Thank you for your review and your business.

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Reviewed January 22, 2014

Doubletree was terrible. In Chicago in the winter, where it's um cold, the heating was horrendous and we were cold through the night. We ordered a movie at $16.99 that skipped all the way though and they would not refund the money, because I called them about it the day after we checked out. I had to rush to catch a plane so just checked out electronically. Room also smelled funny and the bed was terrible, especially the pillos.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank D K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded January 23, 2014

I want to thank you for taking the time to provide thoughtful feedback about our hotel. We take guest comments very seriously as they are the basis for improving our hotel and service level. We are always making improvements to our guests’ rooms to make sure they are comfortable for our guests. We agree that it has been extremely cold in the Midwest over the past month, it is only 7 degree's today. Yuck!

Your business is extremely important to us and I sincerely hope that you give us another opportunity and consider returning again. In the meantime, if I can be of any assistance, please feel free to contact me at chias_gm@hilton.com. Please place your name and trip advisor review in the subject line so I know it is not spam. In the body of the e-mail please state your dates of stay. We are always listening to our guests and thank you for taking the time to let us know about the substandard level of amenities that you received.

We look forward to hearing from you.

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Reviewed January 22, 2014

I staid for 11 days at this Hotel and was made to feel like I was at Home, always greeted with a smile and always had someone to have great conversations with. Will deffinately be staying here again next time I am in Chicago.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Mathew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded January 23, 2014

We are glad to hear that you felt at home while at our property during your extended stay with us. Thank you for your business and we look forward to conversing with you upon your next visit to the area.

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Reviewed January 19, 2014

that Alsip would have such a great hotel. I grew up near here, but now live on the East Coast. Came back to Chicago for a memorial party for an old friend. Doubletree was closest to the party, so stayed there. Wonderful service - desk, housekeeping staff, bar and restaurant. Don't think there is anything comparable in the area. I would highly recommend; rates were reasonable.
I would definitely recommend. Breakfast not included, but it the breakfast buffet was excellent, and worth the extra cost

  • Stayed: January 2014, traveled with friends
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Thank mam59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded January 21, 2014

We are happy to hear that we exceeded your expectations while here for a loved one's celebration of life. It is always nice to hear that we were able to serve you the intangible amenity of hospitality while exceeding your expectations with the facilities we offer for our immediate marketplace. We strive to provide an effective balance between value and cost and are happy to hear that we provided this for you. Please keep us in mind next time you are in town and thank you for your business and review. All the best to you and your family in this New Year!

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Reviewed January 11, 2014

Even though they seem pretty far from Midway Airport, they do have a shuttle. We assumed they didn't so we changed hotels to get the free shuttle. This is a nice clean, well maintained hotel. The staff was friendly and helpful, we even had the bartender get us some milk while she was closing up. Hilton members are placed together on one floor, lobby is attractive and clean. The breakfast was good with eggs to order instead of just scrabled. We would have stayed longer if we had paid attention the availablity of a shuttle.

Room Tip: all rooms are good
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  • Stayed: January 2014, traveled as a couple
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Thank AL H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this reviewResponded January 13, 2014

Thank you for your review. We do have a Park and Fly package just for Midway Airport. Since we are a bit further from the airport we hope that you will find our pricing of value. Our shuttles run on the hour from 4am-11:59pm, we do require shuttle reservations to ensure we are scheduling properly so we can get to and from the airport to assist our guests utilizing this service. We are happy to hear that you enjoyed your stay and felt our team was friendly and hospitable. Next time you are coming through town we look forward to serving you, thank you for your business and Happy New Year!

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Additional Information about Doubletree Hotel Chicago / Alsip

Address: 5000 W 127th St, Alsip, IL 60803-3245
Phone Number:
Location: United States > Illinois > Alsip
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Alsip
Price Range: $113 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago / Alsip 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Chicago - Alsip, among the finest hotels near Midway Airport (MDW). We're conveniently located just 20 minutes from the MDW airport, where we offer complimentary airport shuttle bus service to and from(hours: 4am-11:59pm, reservations required). We offer 15,000 sq/ft of flexible event and function space, perfect for your wedding or business meeting. Connected to the hotel is the local favorite, Allgauer's Restaurant, featuring the best and most unique dining available in the South Chicago area. We have an indoor pool and fitness center waiting for you, we look forward to having you! ... more   less 
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Also Known As:
Doubletree Hotel Chicago Alsip
Doubletree Alsip
Alsip Doubletree

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