I made reservations two months in advance. Called twice to verify the type of room and the rate. Everything was ready to go...
When we arrived Friday evening on Chicago we were assign to a single room with one bed. That is not what I reserved and verified twice with the reservation specialist in Texas. The only answer the lady at the counter was offered was an upgrade to a suite for an extra $100+ per night. I told her that was not acceptable and was told that was all she could do. We left to look for another hotel. I decided to call reservations in Texas again with no resolution. I did not feel the reservation specialist in Texas had a clue what the situation was in Chicago. I will never ever again have any business with Doubletree nor will I recommended to any of my friends...
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel Chicago - Alsip, among the finest hotels near Midway Airport (MDW). We're conveniently located just 20 minutes from the MDW airport, where we offer complimentary airport shuttle bus service to and from(hours: 4am-11:59pm, reservations required). We offer 15,000 sq/ft of flexible event and function space, perfect for your wedding or business meeting. Connected to the hotel is the local favorite, Allgauer's Restaurant, featuring the best and most unique dining available in the South Chicago area. We have an indoor pool and fitness center waiting for you, we look forward to having you! ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Hotel Chicago Alsip
- Doubletree Alsip
- Alsip Doubletree