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“Great hotel for bussling area”

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Holiday Inn Express Hotel & Suites Chicago-Algonquin
Ranked #1 of 1 Hotels in Algonquin
Des Plaines, Illinois
Level 6 Contributor
169 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Great hotel for bussling area”
Reviewed May 2, 2010

We needed to stay in the Algonquin area overnight and this hotel was perfectly placed. Nothing fancy, it had all of the basis and a good staff. Nice, hot free breakfast and initial problems with phone in room were resolved quickly. Be warned, because of area sights and shopping places, many families with kids seem to stay here. We heard them running the halls but for the most part, the room was quiet. Overall, a fine small hotel.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ceeceerose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Portuguese first
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  • Any
English first
Syracuse, NY
Level 6 Contributor
114 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 9, 2009

I don't have anything negative to say about this hotel - I was really happy with my stay here and didn't run into any of the problems previous reviewers have mentioned. This was one of the most friendly hotels I stayed at during my two-week business trip. The front desk clerk was so friendly and helpful, and greeted me with personality and humor that picked me up after day 8 of 10 on the road.

The room was clean and comfortable (your typical HIE set up). I didn't stay long enough for breakfast the next morning - I had an early morning meeting - so I can't comment on the availability of typical HIE products. But I slept well and was ready to go the next morning with no problems.

The hotel is located near a lot of good eateries. I kicked myself for not going to Giordanos which I passed by on the way in from the highway. There's a Borders nearby if you are a bookworm like me, and all sorts of chain resturants nearby (the closest was a Ruby Tuesday).

I'm very sensitive to cigarette smoke, and I didn't run into any issues with smoke at this hotel. I didn't even see people smoking in the front of the hotel. I also had no issues connecting to the internet, and was able to get quite a bit of work done online with no glitches or connection losses.

Maybe in the last few months since the last few negative reviews this place has gotten its act together, because like I said, I was quite comfortable here and would recommend this hotel to anyone traveling through the area.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LauraLovesZippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2009

When we arrived the elevator was broken; when we went out for church at noon the elevator was broken. My eighty year old mother-in-law was made to wait at the desk for 15 min. to inquire as to whether or not her purse had been turned in while the desk clerk checked hotel guests out. What would it have taken to look under the desk for a purse? The air conditioner was so noisy you couldn't hear the tv; but you could hear a person snoring in the next room. We stayed two days - that will be the last two days we ever stay at a Holiday Inn Express.

Stayed September 2009, traveled with family
Helpful?
1 Thank IllinoisSue926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Algonquin hotels

Eastern Iowa
Level 6 Contributor
110 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed August 16, 2009

I stayed here while on business in Huntley, IL. The location on Randall Road is fine but it's a good clip from I-90. The hotel itself in very nice. New, good rooms, good breakfast, free internet. Everything you'd expect. The problem is there are so many hotels out there now that all offer free internet, clean rooms, free breakfact, etc there's nothign that sets this hotel apart from the competition. When visiting Huntley I now stay at a Holiday Inn closer to I-90.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrqTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 6, 2009

We travel frequently and usually find Holiday Inn Express to be a good value for the money (pool and decent free breakfast). That is not the case with the Algonquin property.
Staff was friendly and place was clean. However - here are a few things we found lacking:
1) Pool area: no one had cleaned pool area for some time - dirty towels and other "stuff" all over and fresh towels had not been restocked. Pool was cloudy and over chlorinated.
2) Breakfast - the only "hot" food was biscuits and gravy. NO eggs of any kind. We have stayed in lots of Holiday Inn Express and there is ALWAYS eggs of some sort. The only fresh fruit was overripe bananas. A big disapointment
3) Internet connection was very slow - could not stream any video

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank akaSALLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia, Pennsylvania, USA
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 19, 2008

We stayed at the HI Express in Algonquin for one night to attend a family party in Crystal Lake (about 3 miles away). We had two rooms, both kings. The place was fully booked due to a rib festival and a softball tournament nearby. Anyway, the rooms were clean and the beds comfortable. We had no problems other than there being no bath towels in the bathroom. However, while we were checking in a fellow came by to complain about the strong smell of smoke in his room, so some rooms apparently really are bad even though the hotel is supposed to be completely nonsmoking. Anyone considering this place might want to check out the assigned room before committing for the night. The free breakfast Sunday morning was OK. There was plenty of cold food and the coffee was decent but the hot food consisted of biscuits and sausage gravy--yuck. We walked to a restaurant nearby and had breakfast. The front desk people were friendly and did their best to handle a full house.

  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Amaklo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Clair Shores, Michigan
Level 4 Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed February 11, 2008

We booked this hotel using hotwire and got a great rate of only $48 per night. The hotels location was perfect for us. The breakfast in the morning was good. The coffee was actually great. The pool and hot tub was fun for the kids. Our room was very clean but did smell of smoke as stated in an earlier review. I agree that the beds are very soft and need to be replaced. The bedding was comfy and they gave four pillows per bed. This is a plus for us. I found the lady who checked us in to be rude. She was grumpy and didnt even look up at us once. All in all it was fine for two nights. I dont think we could stand the beds any longer than that.

  • Liked — pillows and comforter
  • Disliked — smoke smell in room
  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mjkandik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Chicago-Algonquin

Property: Holiday Inn Express Hotel & Suites Chicago-Algonquin
Address: 2595 Bunker Hill Dr, Algonquin, IL 60102-9742 (Formerly Holiday Inn Express Chicago Algonquin)
Phone Number:
Location: United States > Illinois > Algonquin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Algonquin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago-Algonquin 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Holiday Inn Express & Suites Chicago-Algonquin has re-launched with all new trademarks and amenities. As a recipient of InterContinental Hotels Group Renovation Award and J.D. Power and Associates Award for “Highest in Guest Satisfaction among midscale Hotel Chains” we are committed to excellence! You’ll find comfort and impeccable service at one of the most convenient locations in McHenry County. Contemporary furnishings and a friendly staff are eagerly awaiting your visit. Within walking distance are many great shops and restaurants including Colonial Café, Burnt Toast Restaurant, Buffalo Wild Wings, Algonquin Commons Shopping and more!The property features 86 rooms including Executive and Specialty Suites. Also featured is an indoor pool, whirlpool and fitness center. In the morning you’ll enjoy our complimentary hot breakfast full of hot and cold items making breakfast at Holiday Inn Express & Suites Algonquin the perfect way to start your day. Breakfast includes eggs, meat items, yogurt, fresh fruit and juices, made- to-order pancakes and our savory hot cinnamon rolls. For business or pleasure, we are the preferred place to stay when in McHenry County. ... more   less 
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Also Known As:
Holiday Inn Express Chicago Algonquin Hotel Algonquin
Holiday Inn Algonquin
Algonquin Holiday Inn

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