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“Top Notch Experience” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Chicago-Algonquin

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Holiday Inn Express Hotel & Suites Chicago-Algonquin
Ranked #1 of 1 Hotels in Algonquin
Madison, Wisconsin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Top Notch Experience”
5 of 5 bubbles Reviewed February 15, 2013

Our family has stayed at this hotel numerous times while in town for sports and it has consistently been great. The front desk service is helpful and accomodating. The rooms are extremely clean, modern and noise has never been an issue. The bathrooms are spacious and have good counter space. An added plus is the breakfast in the morning - my son especially loves the pancake machine. We will stay at this hotel again!!

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KLS681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review, February 17, 2013
We appreciate the raving review! We are here for our guests and so elated we came through for you once again. Thank you for taking the time to write about us as well; it means a lot. Have a good week and we'll see you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    32
    29
    15
    3
    11
See reviews for
46
7
5
22
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • Portuguese first
  • Spanish first
  • Any
English first
Aurora, Illinois
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

I stayed here January 2013. I had a promotional coupon for a room and bowling at a nearby bowling alley. Upon arrival, the person at the front desk greeted us. She was helping another customer. I noticed how nice she was to the people she was helping and I wondered if she would do the same to my party. Wow! She was fantastic. She described our room and asked if it would be ok. She offered a toy to each of the kids in my party. She gave suggestions on the various places we could go. Our room was fantastic. We had two queen beds, a sofa couch, microwave, sink, fridge, and two t.v.'s. I am not sure why another reviewer said that this hotel doesn't give out goody bags. I received a goody bad with water and chocolates. I also received a 1000 point bonus for watching a video. I was surprised to get the opportunity to get any points because I was using a promotional coupon. The hotel has a pool, whirlpool and small gym room. There is a bathroom in the pool area. The whirlpool was broken but the lady at the front desk offered a coupon to use services at a gym close by. The kids went swimming and had a ball. The rooms were clean. The free breakfast was ok. I have had better. I wish they had waffles. I didn't care for the made to order pancakes. I could tell they used water instead of milk to make the batter. They had cheese eggs, biscuits, cereal, yogurt, tea, coffer, bagels, and more.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Casandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review, January 24, 2013
Thank you for your raving review! I know the desk associate of which you are speaking and she is the best! Thanks for mentioning her and I cannot wait to share your review with her. We strive to be the best each and everyday. Thanks again and we hope to see you back real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 7, 2012

I stay at this hotel every year for an annual business trip. The rooms are nice, clean, modern and very comfortable. They greet you with a smile and are very accommodating. Would definitely recommend.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelJoonBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review, January 9, 2013
Thanks for a 'solid' review. We try hard and love to hear the good stuff. Thank you and come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson AZ, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 27, 2012

Holiday Inn Express does a good job at most of their properties. This hotel is solid but doesn't do anything remarkable (like goody bags at check in). Our grandkids enjoyed the pool and hot tub, and the pancake machine made a big hit at breakfast time. The price was a little higher than in other parts of the country, but that is to be expected, I guess, in the Chicago area. Overall, a comfortable hotel.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kirk R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review, October 29, 2012
Thanks for the good review! We strive to be the best and will take your comments to heart. We want to be even more remarkable for our guests. Have a good week.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin Dells, Wisconsin
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 12, 2012

Very nice property, recently updated, nice decor and modern.
Friendly attentive staff. However it took awhile to check in, late evening arrival.
Outstanding restaurant choices very close by.
Access to tollway a short 5 miles away.
Worth checking out.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review, October 14, 2012
Thanks for your kind words! We pride ourselves on a great product and likewise service. I will look into your arrival experience as we cannot get better without guests like you letting us know. Have a good week.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan, United States
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed October 8, 2012

The place was very nice. They had a pool and hot tub which my older son enjoyed. We were there for a wedding, so many family members were at the same place. they even had a shuttle bus that took you to the country club for the reception. Great breakfast in the morning. No one had any complaints.

  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review, October 9, 2012
Great to hear. Thanks for taking the time to complete a review on our hotel. It's customers like you that help us reinforce what we do every day...taking care of our guests! I will share the feedback with my staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 27, 2012

Was in Algonquin visiting family over the 4th of July. Room was clean, service friendly. Hotel is located just off the major commercial strip in the area with Target, Walmart, Trader Joe's, and plenty of other stores located a short drive away. Breakfast was decent but nothing special. Three days without any major problems worth mentioning merits a "very good" rating.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review, October 2, 2012
Thank you for your positive review. We strive to be the best and make everyone feel like they're at home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Chicago-Algonquin

Property: Holiday Inn Express Hotel & Suites Chicago-Algonquin
Address: 2595 Bunker Hill Dr, Algonquin, IL 60102-9742 (Formerly Holiday Inn Express Chicago Algonquin)
Phone Number:
Location: United States > Illinois > Algonquin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Algonquin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago-Algonquin 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Holiday Inn Express & Suites Chicago-Algonquin has re-launched with all new trademarks and amenities. As a recipient of InterContinental Hotels Group Renovation Award and J.D. Power and Associates Award for “Highest in Guest Satisfaction among midscale Hotel Chains” we are committed to excellence! You’ll find comfort and impeccable service at one of the most convenient locations in McHenry County. Contemporary furnishings and a friendly staff are eagerly awaiting your visit. Within walking distance are many great shops and restaurants including Colonial Café, Burnt Toast Restaurant, Buffalo Wild Wings, Algonquin Commons Shopping and more!The property features 86 rooms including Executive and Specialty Suites. Also featured is an indoor pool, whirlpool and fitness center. In the morning you’ll enjoy our complimentary hot breakfast full of hot and cold items making breakfast at Holiday Inn Express & Suites Algonquin the perfect way to start your day. Breakfast includes eggs, meat items, yogurt, fresh fruit and juices, made- to-order pancakes and our savory hot cinnamon rolls. For business or pleasure, we are the preferred place to stay when in McHenry County. ... more   less 
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Also Known As:
Holiday Inn Express Chicago Algonquin Hotel Algonquin
Holiday Inn Algonquin
Algonquin Holiday Inn

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