First visit here was a disaster! However, it was in October of 2011. My husband and I visited and we ordered food. It literally took over 2 hours for our food to arrive. When it did, my order was WRONG! My salad was a wilted quarter of a head of lettuce. The chicken that came, of which I ordered a steak, Haha, smelled almost rotten or something. The "manager" didn't even offer to take it back or correct the issue and instead blamed me and said I must have ordered incorrectly. We were floored. Nothing was removed from our bill. Neither my husband nor I could even eat our food because of the quality. We had to pay the bill because we were threatened and we left. Well, here I go, February of 2014. I was going to go to Maui Brew next door but they were slammed and I saw a sign next door for a sirloin steak special. Here I go, thinking that it has "had" to have changed by now. Plus, I'm flying solo and shouldn't have to wait very long. I walk right up to the hostess and ask for a table and I'm told it's a minimum 30 minute wait but there isn't even anyone in there. Tables open galore! Only the bar is slightly busy. So, I ask about sitting there and she says that I can and that there is no wait. I sit at a booth and I wait... and wait.... and wait.... The female bartender doesn't give me a second glance. Men came in and she assisted them, very quickly. More men walked in.... assisted again. I decided to go sit AT the bar instead. Then I wait... and wait... and wait.... Same story, different location. This time two "local" women and a man come in, literally sit right next to me and are assisted immediately. She knew their names and they were chatting up a storm. After 35 minutes of this (yes, I really wanted a steak and a baked potato), I go back to the hostess and tell her my situation. Her response? "Well, I told you we are super busy and I can put your name on the list. It will be at least a 30 minute wait!" Needless to say, I walked out of there, without a word. Just floored. Black Angus corporate should pull the plug on this location ASAP.