I'm writing this review from the musty temporary room I'll be sharing with a family of eight and whoever else the hotel decides to cram in here. It's 9:30pm and we may see up to five foot waves on the beach below, so the management has evacuated everyone below floor three. I'm not sure these two sweet grandparents in wheelchairs and their grandchildren really know what's going on, or that the staff admitted there is no danger and no mandate from the authorities--it's just their company policy.
That attitude makes sense based on my other experiences here--their mandatory resort fees, their draconian towel policies, their high-pressure time share pitches--which suck the warmth from your stay. I've had wonderful experiences on Maui before at other resorts. This event is just a final reminder to never stay here again.More