Chose this hotel because I have stayed at Wingate Destin, Fl many times, and have had great experiences there. This one however was lacking. Was attending Tough Mudder, 2 days before the Masters started, so I booked the room on Feb 22, 2013, for April 5-7th 2013. When I arrived on site, and showed my reservation paper, they told me that there was no such reservation. However, they were very friendly about it, and did some looking. They found my reservation about 20 minutes later. Got to my room, bathroom was dirty, (urine on seat of toilet, finger smears on glass), I called the front desk to see if housekeeping could come clean it, they said someone would be up there shortly. Waited a hour and didn't hear anything, we called again and were told nobody was available to do it. So we went to Wal-mart and purchased cleaning supplies, and cleaned ourselves.
A/c unit in room barely worked, and smelled horrible.
There was no working hot tub/Jacuzzi as advertised. This was a real bummer considering that was part of the original appeal when booking. Competing in the event I was in can really wear you out, and a good soak in a hot tub was looking to be very relaxing. When I booked the room, the breakfast was advertised as "Free hot breakfast buffet", this apparently has since been changed.
All in all, I would not stay there again, nor would I recommend it to anyone else. While the staff was mostly friendly, they did not seem to want to do much. Place was dirty, and was nothing like advertised. If you REALLY just need a place to crash for a night, go for it, otherwise something else would be much better.
- Official Description (provided by the hotel):
- 100 room 4 story interior corridor property, featuring suites, expanded breakfast, business center, internet access, meeting rooms, fitness center, outdoor swimming pool. Free parking. Four miles from Fort Gordon, located within minutes of major companies: ADP, T-Mobile, John Deere & more. Discounts for military, senior citizens, AAA, AARP, groups and corporate rates! ... more less
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- Also Known As:
- Wingate By Wyndham Augusta Hotel Augusta
- Wingate Hotel Augusta