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Holiday Inn Express & Suites Augusta West - Ft Gordon Area
Ranked #35 of 84 Hotels in Augusta
Baltimore
1 review
“It was ok”
Reviewed October 4, 2012

The room was clean although it was a bit noisy. The hotel is located next to a truck stop/gas station. Lobby was clean, AC was ok. Nice to have in room fridge, uwave, and coffee pot.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank r m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, responded to this review, October 8, 2012
Thank you for staying with us and for letting us know how your stay went. We're glad to hear that you enjoyed everything and we hope you'll stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    85
    86
    79
    61
    31
See reviews for
105
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24
142
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
ALPHARETTA
1 review
Reviewed September 29, 2012

Front desk staff not very attentive to needs at check in. Room showing some wear and tear. If you stay on the north side of the hotek, expect lights from the all night gas station next door.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank BRUCE H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, responded to this review, October 1, 2012
Thank you for staying with us and for letting us know how your stay went. We apologize for the issues with the front desk and we assure you that management has been made aware of this. We hope you'll stay with us again next time you're in Augusta!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MURPHY
1 review
Reviewed September 25, 2012

spa did not work. this is the main reason I booked the hotel. the hotel should be priced much lower or the local motel 6 must be just exceptional since the overal experience was about the same for 2/3rds the cost.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, responded to this review, October 1, 2012
We apologize that our Spa was not working during your stay and we assure you that we are working on getting this issue fixed. Thank you for staying with us and we hope you'll visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ninety Six, South Carolina
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 24, 2012

Although our travel date shows October, 2011 - we actually stayed here that September. My husband and I chose this place to spend a "honey-moon/baby-moon" as I was pregnant with our daughter at the time and we didn't get to have a real honeymoon when we got married January 2011. We enjoyed our stay. The room was nice and clean, the staff was friendly and helpful and the breakfast was good. We will definitely be staying here again.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GinoandDanielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, responded to this review, October 1, 2012
Thank you for letting us know how much you enjoyed your stay with us! We're glad that everything was to your liking and we hope to see you again soon. Good luck with the new baby :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WOODBRIDGE
1 review
Reviewed September 23, 2012

Overall the hotel is in need of renovation but it was good stay. I did notice a few items that need correction. The bed in room 224 needs replacement. Due to the bed positioning in the room it appears all guests sleep on the same side of the bed and the mattress is broken down in that area. The bathroom door is peeling away due to water exposture from the shower and the breakfast offering can use improvement.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank terry r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, responded to this review, October 1, 2012
Thank you for taking the time to let us know about your stay. We appreciate your advice and comments. We are currently working on renovating the property, we hope you'll come stay with us again soon so you can see our improvements!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FLORENCE
1 review
Reviewed September 19, 2012

found ants crawling on table and floor on Sunday morning before leaving, ruined the stay made what was a very nice experience almost make my skin crawl. left a note on the table so the clean staff might eliminate the problem before the next inhabitants.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, responded to this review, September 25, 2012
Thank you for letting us know about your stay. Hotel management has been made aware of the ants and the issue has been handled. We hope you'll choose to stay with us again next time you're in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pla_orange
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 17, 2012

We had a group of about 10 stay last week. Several of us smelled bad smoking odors as soon as we opened our doors, but of course they were full and couldn't so anything about it. They said that it was "lingering" odor from before they became a non-smoking hotel. The response sounded rehearsed enough that I'm certain they have had numerous similar complaints. They should get that fixed before they advertise as a non-smoking hotel. Then, my daughter went to use the shower and saw several hairs still in it.

Not impressed.

  • Stayed September 2012, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank pla_orange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Holiday Inn Express & Suites Augusta West - Ft Gordon Area, responded to this review, September 18, 2012
Thank you for staying with us and for taking the time to let us know about your stay. We are still working on some remodeling and getting the smoke smell out of our hotel, so we do apologize for this. We hope that you will choose to stay with us again sometime in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites Augusta West - Ft Gordon Area

Property: Holiday Inn Express & Suites Augusta West - Ft Gordon Area
Address: 4087 Jimmie Dyess Pkwy, Augusta, GA 30909-9469 (Formerly Wingate by Wyndham Augusta)
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 84 Hotels in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express & Suites Augusta West - Ft Gordon Area 3*
Number of rooms: 100
Official Description (provided by the hotel):
100 room 4 story interior corridor property, featuring suites, expanded breakfast, business center, internet access, meeting rooms, fitness center, outdoor swimming pool. Free parking. Four miles from Fort Gordon, located within minutes of major companies: ADP, T-Mobile, John Deere & more. Discounts for military, senior citizens, AAA, AARP, groups and corporate rates! ... more   less 
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Also Known As:
Wingate By Wyndham Augusta Hotel Augusta
Wingate Hotel Augusta

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