We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Quality of the room” 3 of 5 bubbles
Review of Homewood Suites by Hilton Augusta

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Homewood Suites by Hilton Augusta
Ranked #15 of 82 Hotels in Augusta
Alma, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Quality of the room”
3 of 5 bubbles Reviewed January 1, 2014

Upon arrival the bedspread was very dirty and it was cleaned two days later. This is December and there were lots of ants in the room. We were transferred to a different room which was ant free. Front desk service was excellent, very cheerful, friendly and helpful.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 205purdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie W, Manager at Homewood Suites by Hilton Augusta, responded to this review, January 3, 2014
We were very disappointed that your stay was not completely satisfactory. It is our goal to provide our guest with a clean and comforftable stay and is saddens us to know that you received anything less. Your concerns are very important to us and we take them very seriously. We want to ensure you that we will take care of every issue that you brought to our attention as to ensure that our guests in the future do not experience this. Again, we are very sorry and we hope to see you in the future to prove to you that satisfaction is our main priority!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

267 reviews from our community

Traveler rating
    133
    63
    29
    27
    15
See reviews for
105
29
10
97
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Beufort, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 30, 2013

The staff, location and amenities couldn't have been better; excellent stay and experience.The staff, location and amenities couldn't have been better; excellent stay and experience.The staff, location and amenities couldn't have been better; excellent stay and experience.The staff, location and amenities couldn't have been better; excellent stay and experience.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review, December 31, 2013
We are so happy that you enjoyed the staff, location and amenities. It is our job to make sure you had a great stay and experience. We look forward to seeing you on your next trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngsville, United States
1 review
5 of 5 bubbles Reviewed December 29, 2013

Spent the holiday at the hotel and it had the feeling of being home for the holiday. Festival feel and joyous staff. There were a lot of families around the tree with presents and some brought Christmas trees to their room. The rooms were perfect and the breakfast was outstanding.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Brenda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review, December 31, 2013
We know while on the road during the Holidays you need the warmth of family and we welcome everyone into our family at the Homewood Suites Augusta. Our staff and management try to make the Holidays a family feel because we know how hard it is to be away from your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GREENVILLE, United States
1 review
5 of 5 bubbles Reviewed December 24, 2013

This hotel is very quiet, comfortable, with an attentive staff. The layout of the suites is very convenient and flexible. It is an excellent choice for any stay in the greater Augusta area. I highly recommend it after three stays on different occasions.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review, December 31, 2013
Thank you for making us your choice while in Augusta. Your comfort is so important to us. We know that our guest expect a comfortable, clean, and roomy suite. We are so glad that you enjoyed your stay. We look forward to seeing you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
woodstock, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 21, 2013

Upon arrival, I looked for some Advil for purchase in the snack area but their was none. A staff member checked in the back but found none then went out and purchased some and refused to take payment for it. Arrived with a headache and left with a smile :)

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jean E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review, December 23, 2013
Thank you for making us your selection when you travel. We want to thank you for reconizing our efforts. Customer service is so important when you stay with us. We know that you could stay anywhere and we know that not only a great stay but the people that take care of you makes the difference. We are pleased that your stay was excellent, that is what we strive to provide to every guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, United States
2 reviews
5 of 5 bubbles Reviewed December 16, 2013

The hotel was very clean, great location, and a helpful staff. Check in was quick and easy and the suites are very comfortable. Internet access was superb. Breakfast selections could be improved as there was no oatmeal, or fruit available.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Daryll L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review, December 18, 2013
Thank you for selecting us as your choice while in Augusta. We are very happy that you enjoyed your stay with us. We strive to provide all of our guest with exceptional service and it tells us we are doing something right when we receive your feedback. We also want to improve on items we see we can change for the better. We have added and will continue to add addiional items for breakfast. We look forward to seeing you on your next trip to Augusta. Again, thank you for taking the time to let us know how much you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarkesville, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 11, 2013 via mobile

That being said, the Homewood is probably the best so far. The front desk staff has been beyond courteous and helpful. This week all that was left for me (Hilton Honors Gold) was a smoking room, and when I tried to leave, a non-smoking room was "found." I thought that was a little bizarre, but I am so grateful. The property is aging, but the bathrooms are top notch, having been recently updated with new vanity and countertop. The housekeeping staff keep the tub so clean! The water pressure is fantastic (unlike another Hilton property in town). The TVs are great. I love the ottoman in the room. All the refrigerators in their full kitchens have ice makers. I haven't had a problem with noise from other guests here. The few items I take issue with are the breakfast- not a lot of take-with-you items like apples, granola bars, or muffins, and no hot oatmeal bar like other Hilton brands. Also, this hotel is hard to find at night because for some reason they do not turn on the lighted signs right at the driveway.

Stayed December 2013, traveled on business
Helpful?
Thank Roberta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review, December 16, 2013
Your feedback is very important to us in improving the little details that make a huge difference to our guest. We have added and will continue to add additional items to our breakfast bar that are easy items for our guest on the move to take with them. We want every guest to walk away from our hotel with a great experience and we are sad that this was not the case with your stay. We don't want to blend in to the sea of average hotels but stand out among them. We do hope you give us another try in the future to exceed your expections!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Augusta hotels
2.6 mi away
Home2 Suites By Hilton Augusta
0.1 mi away
Hilton Garden Inn Augusta
3.1 mi away
Doubletree by Hilton Augusta
Show Prices
Show Prices
Show Prices
0.1 mi away
Sheraton Augusta Hotel
Sheraton Augusta Hotel
#13 of 82 in Augusta
4.0 of 5 bubbles 226 reviews
0.8 mi away
Comfort Suites
Comfort Suites
#2 of 82 in Augusta
4.5 of 5 bubbles 526 reviews
5.6 mi away
Hampton Inn & Suites Augusta West
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Augusta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Augusta

Property: Homewood Suites by Hilton Augusta
Address: 1049 Stevens Creek Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 82 Hotels in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Augusta 3*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Homewood Suites by Hilton Augusta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Augusta Hotel Augusta
Homewood Suites Augusta
Homewood Augusta
Hilton Augusta
Augusta Hilton
Augusta Homewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing