We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“What wonderful Customer Service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Quality Inn Medical Center Area
Ranked #21 of 82 Hotels in Augusta
Charlotte
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“What wonderful Customer Service”
5 of 5 bubbles Reviewed November 5, 2012

During my visit to Augusta, I experienced the best customer service from Rasheeda, the young lady at the front desk. Ms. Rasheeda was very pleasant and funny. She was a tremendous help to us. Its customer service like she rendered that would make me continue to pick Quality Inn for my accomodations.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika V, Manager at Quality Inn Medical Center Area, responded to this review, November 8, 2012
Thank you for your comment I'm pleased to hear our tem provided a positive service experience.Rasheeda is wonderful and I'm so glad her level of service enchanced your experince with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

293 reviews from our community

Traveler rating
    133
    69
    42
    21
    28
See reviews for
100
30
29
87
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Taos, New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 29, 2012

Stayed multiple nights over a month in different rooms due to close proximity to University hospital. rooms were in desperate need of repair. Paint chipping, loose fixtures, mold on ceiling in bathroom, poor cable tv service, poor mattresses, carpet stained. Housekeeping was also poor. One room had wet dirty washcloth on floor, no toilet paper, no coffee or cups. Refrigerator was dirty in more than one room, missing towels and stained bedsheets. desk staff were inconsistent. Rate was doubled when tried to extend stay. The good is... very fast free wireless, initial good rate, very close to hospital. Bottom line is I would stay elsewhere if did not need to be close to hospital.

Stayed October 2012, traveled solo
Helpful?
1 Thank Robert W M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne R, Manager at Quality Inn Medical Center Area, responded to this review, November 21, 2015
Thanks you for the review and telling us of things that we need to work on. I hope that you decide to give us another chance to show you the Quality service that we try to get all of our guest.
Thanks
Daphne R.
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed October 14, 2012

Apon arrival the outside was very nice, and clean. Britney checked us in it was very fast and she was very friendly. We did have one problem the next day we had no clean towels ebone quickly got us some. Everyone was extremly friendly from the front desk to the housekeepers. Keep up the good work!!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arizonaadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika V, Manager at Quality Inn Medical Center Area, responded to this review, October 19, 2012
Thank you for choosing to stay with us,We are glad you've enjoyed your stay .We will make sure we pass along your compliments to britney and ebony .We look forward to seeing you again ..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 30, 2012 via mobile

We stayed at this hotel while in town for the Ironman race. Normal rate here is around $80 per night but we paid $286. I understand raising the rate for an event but this was ridiculous. The room was as expected for a lower end Quality Inn. Reasonably clean. Room was advertised as having two queen beds but the room had two double beds. And the room had no towels in it. When we called the front desk we were told to come to the front desk to get some towels. Same thing happened on our second day there..

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake City, Florida
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

The staff was very friendly and helpful and answered many questions very patiently! The rooms were clean and so convenient to the hospital. Belgium waffles and eggs, sausage for breakfast, not just pastries. Will definitely staff there again when going to the hospital.

Room Tip: Very convenient to Hospital
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BLM54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed September 2, 2012

My overall stay at quality inn was great.when i first walk in the lobby the front desk greeted me wit a warm welcome.when i got into my room i could smell the clearness of the room.so what Im trying to say is my overall stay was great.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neoski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika V, Manager at Quality Inn Medical Center Area, responded to this review, October 18, 2012
Thank you for taking the time to share your experience with us.We are delighted that you enjoyed your stay with us.Thank you for being our guest and we look forward to serving you again soon

Deepika Verma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 26, 2012

From the moment I forgot my phone in the lobby and they brought it to my room I knew we had found a great place to stay. Perfect location in a very quiet area that made it feel like a great place for relaxation and swimming. Two days there and the housekeeping staff were there for extra towels and cleaning if needed. The manager Deepika was great and I observed her going to whatever lengths needed to satisfy all the guests. Thanks for the great service and keep up the great work!!!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jsncrosby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bholay, General Manager at Quality Inn Medical Center Area, responded to this review, August 30, 2012
Thank you posting such a nice review. We are so pleased that you enjoyed our hotel, staff and amenities. It also sounds like you were able to take advantage of the great location. We look forward to your next visit.
Nand Verma
nandverma123@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Augusta hotels
4.5 mi away
Sunset Inn
Sunset Inn
#7 of 82 in Augusta
4.5 of 5 bubbles 203 reviews
8.4 mi away
Red Roof Inn & Suites Augusta West
4.5 mi away
Comfort Suites
Comfort Suites
#4 of 82 in Augusta
4.5 of 5 bubbles 565 reviews
Show Prices
Show Prices
Show Prices
4.4 mi away
Red Roof Inn Augusta - Washington Road
1.3 mi away
Ramada Augusta Downtown Hotel & Conference Center
4.0 mi away
West Bank Inn
West Bank Inn
#16 of 82 in Augusta
4.5 of 5 bubbles 290 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn Medical Center Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Medical Center Area

Property: Quality Inn Medical Center Area
Address: 1455 Walton Way, Augusta, GA 30901-2650 (Formerly Comfort Inn Medical Center)
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Medical Center Area 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
We are a beautiful 100 room motel that is located centrally in the hospital district of historic downtown Augusta. We offer a delicious complimentary deluxe breakfast bar. Relax in our sparkling outdoor pool. We offer an on site guest laundry or next day valet laundry service at your service. Enjoy our business center for your convenience. We are a pet friendly hotel; however you must advise the staff upon check in.Augusta GA hotel, Quality Inn Medical Center Area hotel near Augusta Medical College. The Quality Inn® Medical Center Area is located in the heart of historic Augusta, within walking distance from the Medical College of Georgia and the Augusta VA Medical Center. The hotel is steps away from Paine College and St. Joseph Hospital. Across the river from downtown Augusta is the historic Augusta Riverwalk. Additional points of interest include Augusta State University, Fort Gordon, Bell Auditorium and Augusta National Golf Club, home of the Masters Golf Tournament. Augusta Regional Airport at Bush Field is 10 miles away. Golf courses, miniature golf, movie theaters and jogging trails are located in the surrounding area. The hotel is close to restaurants, cocktail lounges and specialty shops.Guest of this Augusta, GA hotel will enjoy the free continental breakfast, featuring fresh-baked biscuits, traditional southern grits and gravy, fresh fruits, cereals, a variety of toasts, breads, pastries, juices, coffee and tea. Additional full-service amenities include free local calls, free parking, free weekday newspaper and free coffee and fresh-baked cookies. Business travelers will appreciate conveniences like free high-speed Internet access and access to copy and fax services. This Augusta, GA hotel has a business center, which includes a computer with Internet access. A meeting room is available for small events and business functions. All spacious guest rooms feature microwaves, refrigerators, irons, ironing boards, hair dryers, coffee makers and cable television with HBO. Non-smoking rooms can be requested. A coin-operated laundry facility and valet cleaning service are located on the property for guest convenience. This is a pet-friendly hotel. The Quality Inn Medical Center Area is the best place to stay when in the Augusta area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Booking.com, Hotels.com, Expedia, Choice Hotels, Priceline, Travelocity, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Quality Inn Medical Center Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Medical Center Area Hotel Augusta
Quality Inn Augusta
Augusta Quality Inn
Comfort Inn Augusta
Augusta Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing