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“World's Smallest Bathroom”

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Doubletree by Hilton Augusta
Ranked #18 of 84 Hotels in Augusta
Reviewed February 2, 2014

Our room was fine w/2 queen beds. However the bath was extraordinarily small. This is the second time we have stayed at this location I do not remember the bath being so small the first time. Could be because of two queen beds. next time I'll ask

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Lynwood W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded February 6, 2014

Thank you for coming back and visiting us. We do apologize for the small bathrooms but we hope that everything else was adequate during your stay to make up for this.

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548 - 554 of 737 reviews

Reviewed February 1, 2014

I happened to be there when winter storm Leon hit the south. Woke up to cold and about 3 inches of snow on the ground. Icy road conditions, some of the highways were closed. I know some of the staff had to have had a difficult time getting to work that morning but you never would have known it. They were smiling like it was a beautiful spring day. And that's how they are at this hotel, very friendly and helpful. The service is prompt. The facilities are nice. I've stayed there several times now and will go back.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded February 6, 2014

We're pleased to hear that even during the dreadful cold our staff were as pleasant as ever. We hope to see you again in the near future :)

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Reviewed January 29, 2014

Hotel was quite nice. TV had tons of channels to choose from. Breakfast buffet was surprisingly full of choices. Lobby has a classy look and feel. Rooms were simple, but adequate sized, well maintained and clean.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Judson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded February 6, 2014

Thank you for your kind review, we're glad to hear that our hotel was exactly what you were looking for and we hope to see you again soon!

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Reviewed January 28, 2014

As a regualr traveller, the Hotel lobby Bar is a vital ingredient of a biz travel experience - this one is particularly good. Karsyn, Sam, Nikki, Mika, Hayley - no matter which server you get you'll be treated with a friendly smile and fun conversation. The rooms are old and dark and the facilities not all that modern, but you can deal with that when you have such a good team taking care of you. From the moment Sheena, Tatyana or any of the others check you in, it feels like home.

  • Stayed: January 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded February 6, 2014

Thank you so much for being such a loyal guest and for leaving such a kind review. We're incredibly pleased to hear what a wonderful job our staff is doing during each of your stays and thank you for letting us know the names of the people that stand out to you. We look forward to seeing you again during your next trip to Augusta and please let management know if there is ever anything we can do to make your stays even better!

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Reviewed January 26, 2014

The hotel is in terrible need of a complete renovation. The first room I was given had a heater that sounded like a train was coming through the room. I moved rooms and thought the room was ok even if badly worn and old. The next morning I got up to and had no hot water. I called the front desk and they said maintenance was working on it but they had no eta. I had meetings and had to deal with an ice cold shower. The hotel would only comp for half off the room for the night. The next morning I got up to the opposite. No cold water. Just hot scalding water. I won't stay there again. Not a good experience at all.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
2  Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded January 28, 2014

We sincerely apologize for the water issues that you experienced during your recent stay. We have taken the measures to fix the issues so they will not happen again. Thank you again for staying with us and we do hope you'll change your mind about not coming back.

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Reviewed January 22, 2014

Met by friendly staff that upgraded me to suite, very nice touch. 2 room unit was large w nice whirlpool tub. BUT, Room furnishings are ancient and outdated. Old, torn carpet. Old, worn out furniture. Old fixtures. Doors and door frames beat up.....Come on, Man...!
Good breakfast and great location.

  • Stayed: January 2014, traveled on business
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1  Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded January 28, 2014

We appreciate all of your comments and concerns, we are always looking for ways to improve our hotel. We hope you'll come back again to check out our ever changing hotel.

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Reviewed January 21, 2014

I found the hotel to be very attractive, the staff very friendly and welcoming. The room was clean and well maintained, if slightly dated looking. Similarly, the lobby, in the area of the elevators seemed to need some attention. What really surprised me was that, compared to similar-sized rooms at comparable hotels, the bathroom was unusually small. However, overall my stay was pleasant and I would recommend this hotel.

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
1  Thank Joel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded January 28, 2014

We're glad to hear that for the most part our hotel was exactly what you expected. We do apologize for the smaller bathrooms but we thank you for staying with us anyways. We hope to see you again soon and please don't hesitate to let management know what we can do to make each and every stay just as great.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
Price Range: $115 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree

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