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“Relatively nice stay”

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Doubletree by Hilton Augusta
Ranked #20 of 85 Hotels in Augusta
Reviewed December 10, 2013

The only real complaint we have is the handicapped shower. No matter what we did or how we did it, there was water all over the bathroom floor by the time my wife finished with her shower. There is no "lip" to keep the water inside the shower. The shower floor is simply on an even level with the rest of the bathroom floor. As for the rest of the hotel, the breakfast was marvelous, staff friendly and effecient. Love the warm cookie! It would be nice if micro-fridges were in all the rooms instead of only some though. Please consider this.

Room Tip: Be careful if you need a handicapped room. The bathroom, while spacious, floods.
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  • Stayed: December 2013, traveled on business
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Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded January 2, 2014

Thank you for letting us know about your recent stay. We're glad to hear that you enjoyed our hotel and we hope you'll come visit us again soon.

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619 - 625 of 782 reviews

Reviewed December 9, 2013

Hotel is worn and dated. The hotel should be renovated. When you enter the hotel reception area you can see water stained ceilings in multiple areas. Rooms are clean and comfortable. I had a suite which was nice but there was no real desk with a work light. Only a dinette type table and 2 chairs. Taking a shower in a giant whirpool tub is kind of strange but there was plenty of room! Hotel staff is excellent!! The servers in the dining room were all very friendly, attentive, and courteous. The bartender was excellent and kept the guests engaged conversations. Beer prices were $$$ - above average in my opinion Breakfast buffet is good with lots of tasty choices. I did not eat any other meals there but menu looked interesting.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded December 11, 2013

Thank you for staying with us and for taking the time to let us know about your stay. We are currently working on getting our roof repaired and then will begin some indoor renovations. We appreciate all of your feedback and we assure you that it will all be used to better our hotel. Thank you again for choosing to stay with us here at the DoubleTree and we hope to see you again soon.

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Reviewed December 2, 2013

We stayed at the Double Tree for a friends wedding, the ball room was decorated beautifully and the food was awesome! The staff was very friendly when we arrived and being greeted with a warm cookie and cold bottle of water was a plus! The rooms were very clean and spacious (other than the bathroom, kind of tight). Free WiFi as well! Overall, very good experience!

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Lacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded December 3, 2013

We're pleased to hear that we were able to make your visit to your friend's wedding comfortable and less stressful. Thank you for staying with us and we hope to see you again the next time you're in the area.

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A TripAdvisor Member
Vilseck, Germany
1
Reviewed December 2, 2013

the overall stay was great loved the large in room hottub it was great. was not expecting a free room upgrade but they hooked me up. I will definately being staying with them again soon. The room was large and we had plenty of space to layout and have plenty of alone time.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded December 11, 2013

We're glad to hear that our staff was able to upgrade you and make your stay even better than you had hoped! We hope to see you again soon :)

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Reviewed November 15, 2013

The hotel was clean, beds comforable and the staff were very friendly and helpful. Our room was very quiet. However the lunch buffet was terrible. Salad bar was fine, but the meat and vegetables were extremely greasy.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded November 20, 2013

Thank you for letting us know how much you enjoyed your stay with us. We apologize about any inconveniences you were faced with our buffet and we assure you management has been made aware. Thank you again for staying with us and for leaving us your comments and suggestions.

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Reviewed November 13, 2013

The Augusta Doubletree is a warn and friendly place to stay while in Augusta; The staff is friendly and make you feel welcome from the first hello. The restaurant had great food and again, the staff is excellent.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Harley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded November 20, 2013

We're pleased to hear that our staff work to make every stay of yours a great experience and we hope to see you again soon!

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Reviewed November 11, 2013

This was my 1st stay at this property and it was nice in appearance, clean overall, including my room, and the staff was friendly. The two main issues I had was... 1. the lack of hot water. I ran the shower for 3 minutes, let it run for another 5, then at the 15 minute mark gave up, and got into the tepid water for my morning shower; yikes! 2. this hotel doesn't have the NFL network so coming back from the restaurant in time to watch THU night football was for not. The bar didn't have the channel, nor my room. Life. The location isn't bad, but it's across a major HWY to get to everything and the traffic is brutal in this area. In this case, every other hotel in the area is not near the main strip. So, it's not a detractor, just a fact. The morning breakfast buffet was OK at best. The bacon was undercooked and the scrambled eggs fair. It's a buffet... It did have a lot of items to choose from and the fruit was OK, not great, but OK. Due to the lack of hotels to choose from in this area, I may stay here again when in Augusta. It's truly a coin toss.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Gab228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this reviewResponded November 20, 2013

Thank you for letting us know about your recent stay. We apologize for the water issue and we have made sure management is aware so we don't have this problem again. Thank you for also letting us know your thoughts about the restaurant, we will discuss them with management as well.

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Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Augusta
#19 Business Hotel in Augusta
Price Range: $121 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree

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