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“Great Hotel, Friendly Staff”

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Doubletree by Hilton Augusta
Ranked #18 of 82 Hotels in Augusta
Greenville, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel, Friendly Staff”
5 of 5 bubbles Reviewed March 7, 2013

The hotel it self was beautiful. The accommodates were great. The thoroughly enjoyed the cookie. It was warm and delicious. Getting something free is always a delightful surprise. I was very impressed that all the electronic equipment worked as I wanted it to. I also appreciate the free wireless internet service and the fact that no mishaps happen during my presentation. I highly recommend this hotel for any business and family trip.

Room Tip: I ask for a room by the elevator which was a great choice because I was closer to the entertainment...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, March 14, 2013
We're pleased to hear that our hotel and staff were able to help in making sure that your meeting ran as smoothly as you had hoped. We look forward to seeing you again and stop by for a cookie anytime even if you're just passing through :)
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681 reviews from our community

Traveler rating
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    37
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Stone Mountain, Georgia
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 6, 2013

The hotel's staff is very attentive and friendly. The real test is how they handle problems, if all other standards are met. I had a black out box in my tv screen which covered almost all of the screen. I was attending a conference and out of the room most of the time; but prefer to enjoy a little tv to wind down. I reported the problem early the next morning since it didn't correct itself and was offered complimentary breakfast for the inconvenience. I appreciated the offer and the breakfast. I would book again, and recommend to others.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BWB1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, March 14, 2013
Thank you for choosing our hotel and for taking the time to let us know about your stay. We're glad that our staff was able to fix your television and offer you something to make up for the time it was not working properly. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed March 5, 2013

the hotel was great, the room service was great, the bar was great...i have no complaints for this hotel ....I had a great experience. My company placed us in the hotel and it was the best thing that could have been done

Room Tip: all the rooms I saw were great
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angel05240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, March 14, 2013
We're glad that your company chose to put you in our hotel. We're pleased that everything was up to par for you and your colleagues and we hope you'll stay with us next time you're in Augusta.
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Greensboro, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 27, 2013

We enjoy staying at the Doubletree and Augusta did not let us down. The decor was stunning and the check in was quick. We went to the bar for a quick bite and enjoyed the prompt service and menu choices. We plan to make a return visit and stay longer.

Room Tip: It is located a ways off the Highway but is well worth the drive.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbin336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, March 14, 2013
We're pleased to hear that you enjoyed your recent stay with us! We strive to please our guests and we're glad that everything at our hotel was to your liking. We look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed February 25, 2013 via mobile

Stayed here for one night... Hotel was very nice. The room was clean and spacious. We didn't use any of the amenities, but the next time we come to the area we would definitely stay here again and use the indoor pool.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djsmomDallas_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, February 26, 2013
Thank you for staying with us and for taking the time to let us know what you thought about our property. We look forward to seeing you again during your next stay and we hope you'll take the time to thoroughly enjoy our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calhoun Falls, South Carolina, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 19, 2013

Friday night Seafood Buffet was wonderful as was the Breakfast Buffet. Very friendly staff throughout the hotel. We had the Valentine's Day Special and it was a very special and memorable weekend. We hope to make this a monthly experience and will definitely want to be back next Valentine's Day.
We would have preferred a smoking room but that was not an option and the room did not have a refrigerator, which I thought all hotels have had for years.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dondi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, February 21, 2013
We're pleased to hear that you enjoyed your stay with us! We apologize that we do not have smoking room, next time you come just let the front desk know ahead of time that you would like a room near an exit. We look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
5 of 5 bubbles Reviewed February 14, 2013

Clean, comfortable, great location and staff who appreciates you being there and makes it obvious. Nice location near resturants, grocery stores and shopping centers. Traveled with children and they liked the hotel. It was just a great experience. Doubletree, you are doing your job. Handle your business!!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckearney64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newport_group, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review, February 21, 2013
Thank you for staying with us and for letting us know how much you and your children enjoy our hotel. We're pleased to hear that our staff was pleasant and accommodating. We hope you'll choose to stay with us again next time you're in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Augusta

Property: Doubletree by Hilton Augusta
Address: 2651 Perimeter Parkway, Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree

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