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“Holiday Stay” 3 of 5 stars
Review of Baymont Inn & Suites Augusta Fort Gordon

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Baymont Inn & Suites Augusta Fort Gordon
3.0 of 5 Hotel   |   2155 Gordon Highway, Augusta, GA 30909 (Formerly Holiday Inn Augusta - Gordon Hwy.)   |  
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Ranked #41 of 84 Hotels in Augusta
Birmingham, Alabama, United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Holiday Stay”
3 of 5 stars Reviewed December 3, 2013

A good value for the money, staff knowledgeable and friendly, great location off of highway. Free breakfast was excellent, exercise room very clean. There is a restaurant located within the hotel as well and is open from five to nine pm. It's located close to a military base for those veterans that can use the facilities.

Room Tip: Ask for rooms close to parking
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaFOM, Front Office Manager at Baymont Inn & Suites Augusta Fort Gordon, responded to this review, December 4, 2013
We at the Holiday Inn Gordon Highway want to thank you for your kind review.

We are pleased to hear your experience was excellent. We strive to deliver exceptional service at every turn of your stay- the experience your are seeking and expect. We also pride ourselves on service guests love to write about.

We ask that the next time an occasion arises that you are traveling to or near Augusta, you consider us for your lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    46
    36
    44
    24
    26
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
South Carolina
Level Contributor
378 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 460 helpful votes
4 of 5 stars Reviewed October 27, 2013

As previous posters have mentioned,the staff here all really great.
Recognized at check in for being platinum and offered a choice of snacks.
This is an older property but very well maintained,on site bar/restaurant and a nice pool area.
Free breakfast with a nice assortment.
The internet is great here as well.
My double has lcd flat screen telly,micro and fridge and a comfy bed with a mixture of pillows all of the little things I look forward to at IHG brand hotels.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CarolinaCoopers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaFOM, Front Office Manager at Baymont Inn & Suites Augusta Fort Gordon, responded to this review, December 4, 2013
Your comments are greatly appreciated and truly reflect the genuine care our team provides to our guests. All our staff members from multiple departments truly strive to make every stay memorable and special. We love hearing how much you enjoyed your time with us and will make sure all the staff are recognized for their genuine efforts. Once again, glad to hear of your wonderful experience and we look forward to having you return and stay with us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moncks Corner
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

Kitty was on the desk and was extremely nice and helpful. Check in was fast. Room was clean and comfortable . Too cold to use the pool but the area was clean and well felt up. Get a room in the back unless you want to hear pool noise in the summer. Will request my company us this hotel for my stays in Augusta.

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank billb1923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

This was a nice surprise. Read the reviews and felt quite a few to be unfair. Up front to know, this is a hotel with outside entry doors to the rooms, not usually what we would choose,however, this place is clean and very unique. It has a nice relaxing hotel atmosphere with a large pool in the center with pretty landscaping ,lounge chairs and several umbrella tables and chairs. Pool was clean and plenty of room for kids and adults.A nice covered patio with table and chairs overlooking the pool.There is even a little picnic table and grill if you want to cook outside. The room was clean with clean bathroom and comfortable beds, large flat screen tvs.The breakfast is free for guests and located in the lobby which is setup like a restaurant.Each day is a full selection of eggs,bacon,sausage,grits,biscuits,fresh fruit,yogurt,and a large selection of cold cereal.They bring you a carafe of coffee of your own to the table. The staff work hard and the guests did not tip it seemed unfair. This location was ver convenient to the interstate. Walmart 2 miles away and a nice mall 1 exit away. Very little traffic noise. Would definitely stay again and recommend to others. Also safe surroundings.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank wscottrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGSGHGM, General Manager at Baymont Inn & Suites Augusta Fort Gordon, responded to this review, September 11, 2013
Thank you for your kind remarks regarding our hotel, the breakfast buffet and the pool area. We pride ourself on super courteous service and attitude. At Holiday Inn, we have one goal: making your stay as pleasant as possible from the day you check in until the moment you check out. Thanks again and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crestwood, Kentucky
Level Contributor
244 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed August 29, 2013 via mobile

The check in was efficient. Had to walk a decent way from the lobby to the room. The outside of the hotel looks like it was built in the 70's or 80's. The room itself was nice as it looked like it had been renovated in the last few years. This hotel is in bad need of a new facade, it just looks too old on the outside.

  • Stayed August 2013
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGSGHGM, General Manager at Baymont Inn & Suites Augusta Fort Gordon, responded to this review, September 11, 2013
Thank you so much for taking the time to leave us your feedback. We greatly appreciate your business and we look forward to being able to serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
129 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 31, 2013

The rooms are big and clean, the bed was comfortable and the sheets silky as well as the towels.
The pool looks very nice with a lot of trees and nice vegetation around. In brief a nice place to stay with a excellent buffet breakfast.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mah10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGSGHGM, General Manager at Baymont Inn & Suites Augusta Fort Gordon, responded to this review, August 25, 2013
Thank you for the kind words. We take pride in providing great guest stays. We hope to see you the next time you're in the Augusta area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sneads Ferry
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 31, 2013

They should let you know that this is not a typical Holiday Inn type hotel and that it is more like a motel such as a Days Inn or some other lower grade motel where you have to walk outside to get wherever you want to go to. I have been staying at Holiday Inns for many years now and have never been as disappointed as I was here. The room was damp like a typical motel on a concerete slab and very uncomfortable. It was 90 degrees outside and we had to turn the heat on to get the dampness out of the room. I must give positive feedback where it is due and I must say the breakfast bar was excellent as was the service in the restaurant.

Room Tip: Don't stay here unless you like a motel type layout where you have to walk outside to get to any...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Chet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Baymont Inn & Suites Augusta Fort Gordon, responded to this review, August 17, 2013
Dear Chet G,

Thank you for taking the time to post a review of our property. I am delighted that the breakfast served during your stay lived up to your expectations. However, I would like to apologize for any inconvenience the room conditions may have caused you. Rest assured that the issues you have raised has been documented and will be forwarded to the appropriate departments for necessary actions. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Baymont Inn & Suites Augusta Fort Gordon

Property: Baymont Inn & Suites Augusta Fort Gordon
Address: 2155 Gordon Highway, Augusta, GA 30909 (Formerly Holiday Inn Augusta - Gordon Hwy.)
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 84 Hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Baymont Inn & Suites Augusta Fort Gordon 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Augusta - Gordon Hwy. Hotel Augusta
Augusta Holiday Inn

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