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“Very Pleasant Stay Overall”

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Baymont Inn & Suites Augusta West
Ranked #26 of 84 Hotels in Augusta
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663 reviews from our community

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English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 15, 2013

My husband, I, along with my sister-in-law, mother-in-law and her 3 children stayed here the 13th going into the 14 of June. We winded up not making it to the hotel until 10pm because of the storms that followed us down and were ready to go to bed once we got there. 1st thing that was rather annoying is that we had to wait 10 mins. on hotel clerk to check even show up to check us in, and the person in front of me had waited 5 mins. longer. Next (After being told that I could rent a room for a 1/2 day when I made the reservation) I reminded the clerk that our room would be checking out at 4pm the next day so we could take our time getting ready for a 5pm wedding rather than having to check out at 11am and wait 6 hours, (this was supposed to have been noted from when I made the reservation.) He said he had no idea about it, and proceeded to say that if we wanted to check out after 11am the next morning we would have to take it up with the staff the next day. Feeling even more annoyed, I just figured we would deal with it the next day, it just wasn't worth the fight. The next day when I went do deal with the check out situation, I was given a slight attitude from the clerk but was able to pay for the 1/2 day and check out at the time we wanted. They did not, however, inform the cleaning staff of this.. The hallways were blazing hot, as were the rooms, that took 45+ mins. to cool down from 80 degrees and quivering on the thermostat, to a more comfortable 68 degrees. On top of it all, we had no towels, and there was a sticky mess on the counter top. The in-room phone did not work and there was a loud noise coming from the bathroom.

The hotel itself was decent. The breakfast was okay, enough to satisfy, the pool was nice and the rooms were very spacious (compared to other hotels where king rooms aren't meant to hold a king size bed) the king suite had a very large jacuzzi tub which was great and the pool was fairly nice as well.

Honestly, given everything, I would choose this place as a last resort option. I would stay here over some other places, but would definitely choose another hotel that was $20 more expensive if I could, because this was not worth the money that we paid.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lawson10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange Park
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed June 6, 2013

The Hotel and Staff exceeded our expectations and the hotel was clean, smelled fresh. Fresh baked chocolate chip cookies in the lobby upon arrive was extremely inviting.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Augusta West

Property: Baymont Inn & Suites Augusta West
Address: 629 Northwest Frontage Rd, Augusta, GA 30907-2406
Phone Number:
Location: United States > Georgia > Augusta
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 84 Hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Augusta West 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Located in the heart of golf country, the Baymont Inn is just minutes from the prestigious Augusta National Golf Club, home of the annual PGA Masters Tournament. Visit the Augusta Exchange on the River or enjoy and event at The Augusta Cutting Horse Futurity, cheer on the Augusta Green jackets (baseball), Paine College (basketball) and Augusta State. Enjoy numerous restaurants within minutes of the property, head for the bowling alley (Turtles Tournament) or shop at Augusta Mall (best shopping in Augusta). The Baymont Inn Augusta has a sparkling outdoor swimming pool, plus meeting facilities for business and personal gatherings. Rooms are newly renovated, pleasant and spacious with plenty of amenities such as free high-speed Internet access, business center, and exercise facility. We also feature whirlpool tubs in all of our suites. Come and relax in our new plush bedding. Our complimentary hot breakfast buffet is served every morning by our friendly staff. Easy access from Bush Field and Daniel Field off Interstate 20 (Bobby Jones Expwy 520) .Convenient for visitors to all hospitals and colleges, including Fort Gordon Military Base and the Medical College of Georgia, and to such businesses as Electrolux, Kimberly Clark, Proctor & Gamble, Club Car, Quebecor World and Thermal Ceramics. Free parking with sufficient space for tour buses. Come and Experience the southern Hospitality at the Baymont Inn Frontage Rd. ... more   less 
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Also Known As:
Baymont Inn & Suites Augusta Hotel Augusta
Baymont Inn And Suites Augusta
Baymont Inn Augusta
Comfort Inn Augusta
Augusta Comfort Inn

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