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“Everything was great from the room to the price.”

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ECCO Suites of Augusta
Ranked #10 of 82 Hotels in Augusta
Certificate of Excellence
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Everything was great from the room to the price.”
5 of 5 bubbles Reviewed March 23, 2013 via mobile

We stayed here for a wedding at Enterprise Mills. When we checked in they were very nice and explained all the amenities. The room which included two double beds and a pull out sofa, full fridge, microwave, in room coffee maker was a bargain at $79 a night with no fee for additional persons. The free breakfast offered was good. The location was near lots of restaurants. Would recommend and would stay here again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Destini82898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    120
    79
    24
    13
    11
See reviews for
108
37
20
48
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
Kernersville, North Carolina, Usa
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 14, 2013 via mobile

To be honest, I normally would not take this hotel. However the highly rated hotels on Priceline or a way to pricey for this particular trip for an overnight stay.

Wow!

This is much more friendly, clean and roomy than many three star hotels we've been to. Top it off with a nice hot breakfast for free and blazingly fast free Wi-Fi?

Next time I am traveling through Augusta this is the first place I will check.

  • Stayed March 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 21, 2013

This was the first time we stayed at this hotel but it won't be the last. The rooms were cleaned everyday and very big. The sitting area in the room was a nice comfort than laying on bed all the time. The workers were polite and friendly. Always had a smile on their face and said hello when they passed you in the hall.
The breakfeast was outstanding. They had omlets, sausage,toast, muffins, waffels. A very good amount of food for a person to eat.
Leaha was a very friendly person. She is a asset to the company.She made us feel at home there.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lone_knight_watcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
206 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 bubbles Reviewed February 7, 2013

We recently stayed at the hotel & will not be going back. My wife has treatments for cancer at the MCG and we have to go on a weekly basis. The hotel looks very nice from the outside, however after checkiing in we discovered a roach motel neatly placed by our door, turned on the light in the bath & got overwelmed by the smell of cigarette smoke from the ventilation fan & both of us were up most of the night because of all the noise from I-20. Needless to say we will not be going back. I would say the best thing the hotel has going in the coffee & location to nice restaurants. We stayed on the top floor in the back & the road noise is overbearing.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JSAugusta, General Manager at ECCO Suites of Augusta, responded to this review, February 14, 2013
Dear Ray,

I would like to first apologize for your unpleasant experience at Jameson Suites. We are always striving to make improvements and your feedback will ensure that we can do just that. Our hotel does in fact run parallel to Interstate 20 and at times can be loud from the traffic. But we have experienced very few complaints about this and we are always happy to move guests to a room futher away from the interstate. Also, if you ever feel that your room accomodations are not to your liking, we are more than willing to transfer you to another room (room type) that may be more to your expectations. I hope that you will give us another shot as you travel through Augusta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
1 of 5 bubbles Reviewed January 3, 2013

Internet connection is horrible, it is unsecured so anyone driving up to the parking lot can connect if they are looking for a better connection other than cellular. I contacted the front desk and their support's best trouble shooting method is to shut down the pc for 5 minutes. Manager did not seem helpful at all.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OOMMBBL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JSAugusta, General Manager at ECCO Suites of Augusta, responded to this review, January 28, 2013
I apologize for the inconvienence our Internet connection caused you during your stay with us. We are always looking for ways to better improve the stay of all guests and your feedback will allow us to do just that. We are in the process of adding more connectivity sites to ensure a stronger Internet signal throughout the hotel. Once this has been established we will lock the wireless so only hotel guests may use our connection. We are also looking to upgrade our business center by doubling the number of computers and wireless printers. We hope the next time you are in town you will give us another try and we can rectify any complaints from your first visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, North Carolina
Level Contributor
4 reviews
2 of 5 bubbles Reviewed December 29, 2012

Our 2nd stay at this still relatively new and modern hotel was not as positive as our first one two years ago. Both times we traveled with a pet; however, our recent stay was marked by unacceptable accommodations: we were placed on the 5th floor, a smoking floor, despite our reservation for a non-smoking room. Upon entering our room (and especially the bathroom), both had a smoky smell, so we called the front desk for an explanation, We were told that since we requested a room with 2 queen beds and traveled with a pet, those rooms on the1st floor were taken; thus, we were placed on the other floor for pets, the 5th floor (smoking), in a "non-smoking" room. Surely, you jest! Upon return, all of our clothes in our suitcases, worn or not, had to be rewashed due to the smoke smell. The managers don't seem to understand that the "non-smoking" rooms on the 5th floor use the same ventilation system as the "smoking rooms."
The events above occurred on a night with only 14 cars in the parking lot. The bottom line: there are limited rooms available at this property for pet owners who are non-smokers, so please keep this in mind when making reservations there.

Room Tip: The was some road noise from the nearby I-20, if you are a light sleeper.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JSAugusta, General Manager at ECCO Suites of Augusta, responded to this review, December 31, 2012
Dear Keith,

Let me first apologize for the experience you recently had at our hotel. I very much appreciate your feedback so I can ensure that yourself or another guest will not experience the same problem. Currently our 1st and 5th floors are our only two pet friendly floors. But as you mentioned that is only a limited number of nonsmoking rooms. We are currently in the process of converting another floor (that is all nonsmoking) to be pet friendly.

I also agree that we could've better accomdated you in another room on a nonsmoking floor due to the lower occupancy. I have had this discussion with all my front desk associates, so they will know how to handle situations like this in the future. I hope that you will give us another chance to provide the wonderful hospitality that we are capable of.

Sincerely,

Danielle Neef
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
124 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed December 23, 2012

Staff is always pleasant. Every single person you meet offers a nice greeting. Room clean and had everything we needed. In a town full of motels and hotels (for the Masters Tournament) this is a safe choice.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eastcoastdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JSAugusta, General Manager at ECCO Suites of Augusta, responded to this review, December 31, 2012
It is our pleasure to serve as your home away from home. We greatly appreciate your review(s) and looking forward to your next visit. We are always striving to make improvements and hope that your next stay will be as wonderful as your past four. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ECCO Suites of Augusta

Property: ECCO Suites of Augusta
Address: 1062 Claussen Rd, Augusta, GA 30907-3206 (Formerly Jameson Suites Augusta)
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Augusta
#14 Business Hotel in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — ECCO Suites of Augusta 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Augusta's Newest Hotel Brand offering refreshed upscale spacious suites in a contemporary atmosphere- your perfect home away from home. Enjoy our full hot breakfast, heated outdoor pool and relaxing new picnic area. Pets are welcome. ... more   less 
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Also Known As:
Jameson Suites Augusta Hotel Augusta
Jameson Hotel Augusta

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