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“Best Hotel in Augusta”

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Hilton Garden Inn Augusta
Ranked #7 of 83 Hotels in Augusta
Certificate of Excellence
columbia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Best Hotel in Augusta”
Reviewed April 26, 2009

I recently booked a meeting at this hotel and just had to let you know that this is one of the most professional and beautfiul hotels in Augusta. From the moment that I reserved our meeting, I was treated with respect and didnt have to worry about anything. The hotel is beautiful and the staff is so nice and accommodating. The meeting went great and their meeting rooms are great and the perfect spot for meetings. The lunch and dinner was delicious and the banquet staff were awesome! I will definately be back and would highly recommend this hotel. Best Kept Secret in Augusta!!

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clemfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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532 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Any
English first
Louisville, Kentucky
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 25, 2008

The hotel is almost new, and the staff is new as well....

Pro's -- rooms were clean, lobby is shiny, breakfast (extra charge) was very nice, beds were good quality.
Con's -- some staff members were more knowledgeable than others about hotel services, local area, how to do normal front desk tasks, etc. All of the staff tried to be helpful, they just didn't seem trained. They were all quite friendly, pleasant, and hard-working (or hard-trying!)

Overall, I think it's the best property in Augusta to choose from. There are probably a half dozen restaurants within a very short distance and if you are in a car then anything you could want for dinner is located on Washington Road. There is a lot of construction in the area though.

Stayed July 2008
Helpful?
1 Thank nahenry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponder, Texas
Level Contributor
125 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 2, 2008

As a Hilton Diamond member I visit many Hilton Garden Inns around the country and this would rank right up toward the top. Check-in was very efficient and friendly, including suggestions for places to eat around the hotel. As a reference there is an Applebess and Longhorn Steakhouse just west of the hotel and an Outback just east across the highway. Many other eateries around as well, those are just three I noticed. The room is standard Hilton Garden Inn, but much newer than most. You can definitely tell this property is rather new. If you are traveling off I-20 this is less than two blocks off the highway and very convenient. If my travels ever bring me back to Augusta I will definitely stay here!

  • Stayed September 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TXBusinessTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 25, 2008

I just returned from a 2 night stay at the Augusta Hilton Garden Inn which is conveniently located off I-20 (exit 199) not far from Augusta National and the Medical College of Georgia. This hotel was wonderful from the moment we checked in. The front desk staff was friendly and helpful as was all the other staff we encountered at the hotel. The service could not have been better. The hotel was brand new (only opened 1.5 months) and everything was pristine.

The rooms were spotless and the beds were extremely comfortable. There were flat screens in the rooms.

While the breakfast was not free (unless you are a Hilton Gold or Diamond member), it was very good. They have a friendly chef serving up eggs anyway you like them with hot pancakes, french toast, grits (very good), bacon, sausage, and hash browns. Dinner was also delicious with members of our group having the Cobb salad, Caesar salad, veggie sandwich, Jerk Chicken sandwich, and teriyaki wings.

I really don't have anything bad to say about this hotel and would definitely stay there again.

  • Liked — Cleaniness, helpful staff, comfortable
  • Disliked — Nothing
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank becannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringgold, Georgia
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 10, 2008

Brand new hotel. For the most part everything was fine. I do have the following complaints.
Hear a beeping noise the entire stay coming from floor below in housekeeping or maintenace area. I talked to staff about it but nothing happened.
Breakfast was not free. But it was more than your usual "free cold breakfast"
The was a large error on my bill when I checked out. The front desk staffed fixed it after I complained.
You do not have much freedom with the room temp. The thermostat limited the room to 68 to 72 F. This was my biggest complaint for the hotel.

  • Liked — New hotel nice fitness center
  • Disliked — Room temp
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank flyby6563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Augusta

Property: Hilton Garden Inn Augusta
Address: 1065 Stevens Creek Rd, Augusta, GA 30907-3203
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Augusta
#2 Family Hotel in Augusta
#6 Business Hotel in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Official Description (provided by the hotel):
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 
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Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta

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