The room was comfortable and the bathroom clean. But the room (non-smoking) stank of cigarette / cigar smoke. It had penetrated the bathroom so I just decided to keep the bathroom door closed so it not penetrates all the room. The front-desk clerk was sympathetic, but couldn't offer more than talk to guest of the rooms nearby mine. They have a clearly posted no-smoking policy on all of the doors and at the front desk on check-in but that clearly doesn't guarantee that you will get a truly smoke-free room. If they aren't fully booked, check your room before you settle in.
The staff was very helpful and friendly. The front desk personnel and the one in charge of the breakfast were exceptionally attentive to my needs and those of all the guests. The breakfast was good with waffles, oatmeal, eggs and a good variety of pantries and bagels. The air conditioner at the breakfast area was not working so they bring portable air conditionings and fans to solve the problem. I would stay again there mainly because of the customer service.
- Official Description (provided by the hotel):
- You get value for your money when staying for business, pleasure, or just passing through. We are an AAA 2-Diamond hotel with clean spacious rooms, free coffee in lobby, free full breakfast, business center, guest laundry facility, and Wi-Fi throughout the hotel. All guest rooms include microwaves, mini-fridges, coffeemakers, hairdryers, 32 inch flat panel cable TV, HBO, and ESPN. We also have an on-site fitness center open year-round and an outdoor pool that is open from April to September. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests that are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Sorry, no pets allowed. We are centrally located near to the prestigious Augusta National Golf Club, the Boyhood Home of President Woodrow Wilson, Augusta Canal National Heritage Area, and Augusta Regional Airport at Bush Field. We are located off of Interstate 20 at exit 199. Americas Best Value Inn and Suites Augusta/Garden City is your best choice within the "Garden City of The South." We offer ideal accommodations and location whether you are in town for sightseeing, golf, fishing, or simply passing through on your way to Athens or Atlanta. At Americas Best Value Inn and Suites Augusta/Garden City our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn and Suites Augusta/Garden City, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Best Western Garden City Hotel Augusta
- Best Western Augusta
- Augusta Best Western