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“Great food, average service ”
Review of Cheddar's

Cheddar's
Ranked #115 of 491 Restaurants in Augusta
Cuisines: American
Restaurant details
Aiken, South Carolina
Level 4 Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Great food, average service ”
Reviewed July 13, 2014 via mobile

Service was very average.. Took about 5 minutes to order drinks then 5 again to receive them! Server didn't seem to thrilled to be there. When we ordered the food and it came quickly and arrived hot and tasted good. We ordered buffalo chicken tenders,ribs and shrimp as well as a combo appetizer! Portions are large and inexpensive, the appetizer was by far the best, it was delicious! Would recommend, but not for service.

Helpful?
Thank Anne Marie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Centreville, Virginia
Level 6 Contributor
102 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Terrible service”
Reviewed July 10, 2014

I dined at this Cheddar's with a group of about 15 people. Obviously, the standard gratuity was added to our bill guaranteeing our server a tip. It was perceived to our group that the server was selfish and didn't want to share his gratuity with other servers. This had an adverse effect on our dining experience as we were there for over four hours. It was an hour before all the drink orders were delivered with our server, Devin S, bringing them all. As far as refills were concerned, we quickly learned our server wasn't competent enough so we went to the bar. Most of the food was cold and brought out piecemeal. This was the only time we saw another server other than Devin. The hostess also sat Devin with other tables in our section and the first words he said was that their service will suffer because of the large group. Two of those tables just got up and walked out while most of the restaurant was empty and many other employees were just standing around.

If you come here, hopefully you're not with a larger group and pray a large group isn't already there. The staff or management simply cannot handle it.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prosperity, South Carolina
1 review
“Unprofessional”
Reviewed June 8, 2014

The food was ok. The restaurant was warm and dirty. We had poor service. The employees were very unprofessional. A server & their parent were arguing very loud in the area close to the bathroom and other servers were standing around watching. When I complained to our server about it, she just laughed it off!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rdpitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level 3 Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great food and Great Service”
Reviewed May 19, 2014

We happened to drive by and see that the parking lot was full. We decided to go for lunch a few days later. The waitress was great! The food very good and servings we good size. We couldn't eat it all. My husband loved the hot roll.

Visited May 2014
Helpful?
Thank Walker051014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evans, Georgia
Level 3 Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great inexpensive place to eat”
Reviewed May 13, 2014

The atmosphere was very pleasant. The service was a little slow but the waiter had many tables and was trying very hard to please every one. The food was very good on most dishes at our table of eight. Very good - chicken, ribs, salmon, shrimp, chicken pot pie, dinner salad and croissants. Great - onion rings and queso with chips. Not as good - the nachos. Prices for dinner ranged from $6.99 to $12.99 and they gave very large portions. Go to their website and sign up for Cheddar's list. They will email you a coupon for free Queso and chips with the purchase of two dinner entrees.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cruising4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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