I was traveling for business and had a terrible time finding a room due to the clean-up from the ice/snow storm in the area. I contacted this motel by phone to see if they had any cancellations because they were showing no rooms available. They had one handicap-accessible room available per receptionist and I told her I would call back. Unfortunately they had already booked the room when I called. However not long after they had another cancellation and were courteous enough to give me a call back and see if I still needed a room even though I did not leave my contact information. Very considerate and courteous of the staff! When I arrived around midnight, I was greeted by friendly, helpful staff and check-in was a breeze. My room was nice, large, clean, fresh and the beds are excellent. This is a new property but it's the management that makes it great! I needed milk through the night and the staff provided it with no issues and no charge. (Don't everyone go there asking for free milk but just note that the staff is very helpful! The breakfast was great! Thankful that they have added the hot items to the menu.....overall I would definitely stay again but only when they are able to honor the government rate. Even though I paid over per diem, it was still a great stay and well worth it. One last thing, I complimented them for being number one on Tripadvisor and the receptionist smiled proudly and said "Thank you we are trying our best to keep it!" ....my response to her is, "It shows, keep up the good work!"
- Official Description (provided by the hotel):
- Welcome 2 Home2 Suites by Hilton, Augusta, Georgia’s brand-new all-suite hotel where the fresh comforts of home never feel 2 far away. Whether you are here for or a short-term or extended stay, corporate housing, Fort Gordon, the Medical District, or the University, Home2 Suites Augusta is perfect for the corporate business or leisure traveler. ... more less
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