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“Very Nasty Place” 1 of 5 bubbles
Review of Wingate by Wyndham Augusta/Fort Gordon

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Wingate by Wyndham Augusta/Fort Gordon
Ranked #23 of 82 Hotels in Augusta
1 review
“Very Nasty Place”
1 of 5 bubbles Reviewed November 7, 2012

1. Bottom floor room with broken window locks.
2. Dirty sock near bed.
3. Breakfast was cold and biscuits were stale.
4. Hallway smelled like pot.
5. Hair under covers of bed.
6. Elevator second floor button jammed.

  • Stayed November 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank noimbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, General Manager at Wingate by Wyndham Augusta/Fort Gordon, responded to this review, December 9, 2012
Thanks for taking the time to review your stay at Wingate. We value your feedback. Please be aware that we are in the process of upgrading quite a few things in the hotel. We provide a fresh, hot breakfast that is available between the hours of 06:00 am - 09:30 am. I would like to apologize if your breakfast was something other than hot and fresh. The elevator has been taken care. We hope that you will visit Wingate that is located three blocks from the military base again. We will be sure that your next stay is a wonderful stay. We look for to seeing you in your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

Traveler rating
    201
    118
    110
    78
    62
See reviews for
188
59
54
194
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Any
English first
New York
1 review
5 of 5 bubbles Reviewed November 7, 2012

I just had to write what an excellent experience I had booking rooms for 2 of my employees. I book rooms all over the state, and Erica was the most helpful, efficient, and friendly front desk agents I have ever delt withh. She made my experience booking these rooms an absolute pleasure, thank you ! Will definetly use this facility again when the need arises.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stuart O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, General Manager at Wingate by Wyndham Augusta/Fort Gordon, responded to this review, December 9, 2012
Thanks for taking the time out of your busy schedule to review the Wingate. Your feedback is very important to us. We are pleased to know that you received EXCELLENT service from Erica. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Georgia
1 review
5 of 5 bubbles Reviewed November 7, 2012

This hotel is GREAT!!!!!!!!! The General Manager, Erika Dunn is a great person who helps you in every way. She lets you know were to go to have fun, eat, relax and were not to go. She is a great asset to the hotel. She made us feel at home and welcome as soon as we entered the building. I wouldn't rate this hotel an A, it is a A+!!!

Room Tip: Talk to Erika Dunn.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, General Manager at Wingate by Wyndham Augusta/Fort Gordon, responded to this review, December 9, 2012
Thanks for your feedback. We are pleased to know that your stay with us at Wingate was a very pleasant stay. I am grateful that I was able to be apart of making your stay here with us a more enjoyable stay. Greeting guest, making them feel "at home" , and assisting guests with directions or any other information is what makes a happy guest. Therefore, I look forward to seeing you soon in your future travels. Thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MACON
1 review
2 of 5 bubbles Reviewed October 24, 2012

Although the value was good, we won't be staying at this hotel in the future. It is run down, dirty, and in need of immediate repair. We saw missing ceiling tiles, peeling paint, broken tiles and poor workmanship on the remodel.
It was not a professional atmosphere at all. The service was friendly, but lacked a professional appearance.
We chose this hotel for the whirlpool, but we were dissapointed to find basically a "hot tub" with little jets.
The breakfast was "OK", but we didn't care for the reconstituted eggs or canned gravy. The waffles were nice, but we had to eat without a knife!
Sorry to say, we won't be returning.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank JJ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wingate by Wyndham Augusta/Fort Gordon

Property: Wingate by Wyndham Augusta/Fort Gordon
Address: 2123 Noland Connector, Augusta, GA 30909-4481
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #23 of 82 Hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Augusta/Fort Gordon 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Hotel Services & Amenities: Hotel is 100% Non Smoking Facility. 64 comfortable, oversized guest rooms with a separate, well-lit work area. Free high speed wired and wireless Internet access in all guest rooms and public spaces. Free hot continental breakfast. Free faxes, copies and printing in the 24-hour business center. Fitness room and whirlpool. Free copy of USA Today. Express checkout. ... more   less 
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