I visit Augusta pretty regularly and have struggled to find a hotel that I want to return to.
The room was nice though the maintenance staff should be chastised - safe in the closet that wouldn't close unless locked, caulk in the bathtub that totally missed the corners.
For the most part the staff should also be replaced. The one front desk staff girl couldn't look up from her paper (while leaning on the counter) to answer my question; the Manager's reception "Hostess" was flat out rude and upset when you ask her for a drink that would cause her to get up from her chair.
This hotel needs to be upgraded as well. The back door from the overflow parking (see other reviews) did not open with the room key. The HVAC system in the room was so loud that I had to turn the TV up to 50 just to hear it!
I won't be back. I'll probably just go back to staying in Aiken from now on.
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- Also Known As:
- Hampton Inn & Suites Augusta West Hotel Augusta
- Hampton Inn And Suites Augusta West
- Hampton Inn Augusta
- Augusta Hampton Inn