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“Worst Experience In My Life!!! Honestly Stay Away from this old Hotel!!!”

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Executive Suites Inn
Ranked #56 of 86 Hotels in Augusta
Reviewed December 28, 2009

This hotel was the closest to my in town family so it was a great location for us. We are from Florida so the weather was cold. The heater didn't work, the carpet smelled, had out dated and old appliances, we had to bathe in ice cold water, they had no hot water. It was so cold without a working heater that we slept with the oven door open, and used warm water bottles we warmed up in the microwave to sleep with. They only had two sets of towels for four adults. The house keeping sucked, no blankets we had to asked for more. Go somewhere else we had a horrible stay at this hotel, it was old, smelly, cold and not worth the money at all.

  • Stayed: December 2009, traveled with family
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Thank KFWWPB_Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoreyJCook, Public Relations Manager at Executive Suites Inn, responded to this reviewResponded August 3, 2015

Thank you for taking the time to write a review on our property. We would like to apologize for the experience you had when you stayed with us. Its valuable feedback like this that helps us improve and to continually make improvements to the hotel for future guests. I hope you would consider giving us a second chance and see all the updates we have completed. Again we apologize for the inconvenience.

Kind Regards,

Corey J Cook
Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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56 - 57 of 57 reviews

Reviewed October 25, 2009

ESI really made me feel at home. Excellent customer service. Friendly and Courteous. Rooms are spacious and clean. The location is great --just a mile away from Fort Gordon. I found all the necessary amenities. I enjoyed most the overall environment, it was very peaceful.

  • Stayed: October 2009, traveled on business
    • Value
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    • Rooms
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2  Thank 1mysterygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoreyJCook, Public Relations Manager at Executive Suites Inn, responded to this reviewResponded August 3, 2015

Thank you for taking the time to complete and online review of the hotel and we are glad that like the hotel accommodations and consider it your home away from home. We hope to see you soon.


Sincerely,

Corey J Cook
Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Executive Suites Inn

Address: 3682 Deans Bridge Rd, Augusta, GA 30815-6268
Location: United States > Georgia > Augusta
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #56 of 86 Hotels in Augusta
Price Range: $62 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Executive Suites Inn 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Fully furnished 1 bedroom suites with one or two beds, complete kitchen with full-sized appliances including refrigerator, four burner stove, oven, microwave, coffee maker, dishwasher and plentiful cabinet space. Free High speed wireless internet, Cable television with Free movie channels, Guest Clothes Care Center. 24 hour on-site management with recorded video security. Central heating and air, convenient at door parking with parking for large vehicles. ... more   less 
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