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“Nice stay”

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Holiday Inn Express Athens
Ranked #11 of 23 Hotels in Athens
Wilmington
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice stay”
Reviewed April 12, 2013

Very friendly and courteous staff. Convenient walking distance to downtown. Clean rooms. Lots of parking close to room. Two blocks from regular Holiday Inn. For $7 more got breakfast for three. Would use this hotel again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
    77
    91
    63
    18
    16
See reviews for
70
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

We booked this hotel last minute after the HI referred us because they were full. I was quoted a price and agreed. Upon check-in the man at the desk informed me that there was a conference with high school kids there and it may be a bit noisey. Since it was a one night stay I said no problem. After check-in, while unloading my bags the desk clerk came outside and informed me he had lowered my rate by over 30%. It was a pleasant surprise, and while a bit noisey early, we had no problems sleeping in the comfortable and clean room.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toothdawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 20, 2013

One thing that made me fall in love with this hotel is the breakfast. The cheese, waffles, pancakes...!

The hotel is very clean and just next to the road. You can catch public transport easy or a cab.
The staff are so friendly and helpful.
The food was supper especially the buffet breakfast...reminds me of the apples! When said and done again its not for the luxury traveler. You get value for your money. I believe i pay a 2* price i cannot expect a 5* treatment...not to say that this particular hotel is 2* but i guess i got the value for the money i paid.
Free browsing at the business centre and also Wifi.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Regina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 16, 2013

Very friendly and courteous staff. Convenient walking distance to downtown. Clean rooms. HD TV. Fresh towels made into swans! Good WiFi connection. Clean and warm pool. Great continental breakfast. Hot food! Really enjoyed my stay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LincolnB23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpharetta, Georgia
Level Contributor
209 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 4, 2013 via mobile

This hotel served its purpose by being close to the bars and restaurants off campus, and it was cheap. The front desk staff was not on their game, and they double charged me.
I had to call them to get it resolved.
If you can afford somewhere else, go somewhere else

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ccrawf32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Athens, responded to this review, March 18, 2013
Dear ccrawf32,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.

However, We’re sorry you received poor customer service from our front desk which was unacceptable. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2013

We had stayed at the hotel previously, but this time the room and especially the bathroom was dirty. Even after maid surface the same hair was left on the tub as when we arrived. There was a lot of noise all night from the parking lot and people cursing in the hallways so we didn't get much sleep. On a positive note the breakfast was good. It is a good price but I would not stay there again. Access from the back parking and lobby are challenging. There is no ramp only stairs inside to the lobby so if you have physical limitations is difficult to navigate. The only elevator is very small.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank horsecollar2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Athens, responded to this review, March 18, 2013
Dear horsecollar2011,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weehawken, New Jersey
Level Contributor
229 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 27, 2013

Stayed here last month for a weekend and what can I say...that I love this property! From the speedy check in to the free snack and bottle of water I was definitely impressed! Being a priority club member I was able to have a late check out and there was free breakfast every morning. Also the hotel is just a 5 min walk from downtown Athens where everything is. I recommend this place if you are traveling with family or friends.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thebrownkidblog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Athens

Property: Holiday Inn Express Athens
Address: 513 West Broad St, Athens, GA 30601
Phone Number:
Location: United States > Georgia > Athens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 23 Hotels in Athens
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Athens 2.5*
Number of rooms: 160
Official Description (provided by the hotel):
Whether you re coming to Athens for business or pleasure let the Holiday Inn Express Hotel & Suites Athens be your home away from home. Travelers appreciate our corporate atmosphere and how we make comfort and convenience a top priority. Conveniently located off of I-65 at exit 351 and easily accessible to I-565 approximately 20 miles from Huntsville International Airport. (HSV) We are also located near TVA Brownsferry, Delphi, Steelcase, Federal Mogul and Athens State University.Each guest room is beautifully appointed and equipped with a microwave and fridge. Our guest rooms also have a large work space with ergonomic chairs. We are the perfect choice for business or leisure guests. Wireless and hard-wired Internet access is provided free of charge in all guestrooms and public areas. We offer an on-site cardio fitness room and on-site guest laundry for your convenience. We also have an in-door pool and hot tub for year round swimming.Start your day by enjoying our deluxe hot continental breakfast with a varied menu that can offer anything from cheese omelets, bacon, sausage, scrambled eggs to a lighter fare such as yogurt, muffins, toast, or fruit. Don t forget to try our delicious cinnamon roll that you can only get from Holiday Inn Express. If you are in a rush in the morning, just ask for one of our convenient To-go Bags and cinnamon roll box.The Holiday Inn Express Hotel & Suites Athens will be everything you expect and much more! ... more   less 
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Also Known As:
Holiday Inn Express Athens Hotel Athens
Holiday Inn Athens
Athens Holiday Inn

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