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“in town for wedding; great stay for 3+ star hotel”

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Holiday Inn Athens-University Area
Ranked #9 of 23 Hotels in Athens
Leesvillle, SC
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“in town for wedding; great stay for 3+ star hotel”
5 of 5 bubbles Reviewed August 19, 2014

Stayed in town for a wedding that was about 20 minutes out of town. Several options were in Athens, but this one had better reviews and at a better location, at a reasonable price. I requested upper level, away from elevator. I was given a corner king unit (# 491) and it was perfect! Had a view of the pool, and downtown. The pillows were extremely comfy and the bed slept very well. It was a large room with large bathroom, having everything we needed and was well kept and clean. Didn't have time to actually use the pool, but we did dine in the restaurant the morning we left as we paid a little extra for breakfast. The breakfast was wonderful -- plenty of choices and comfortable seating. My only complaint was the check-in process as there were renovations going on (I didn't think to check on that) so we had to wind through construction pathways; the check-in desk personnel was kind, but there should have been at least one more person on staff as there were quite a few parties trying to check in since it was close to check-in time. We waited longer than I would expect. In all though, I'd stay again because we were overall pleased with everything else.

Room Tip: Corner units are fantastic
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  • Stayed August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AvidTravellerFromSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shauna P, Front Office Manager at Holiday Inn Athens-University Area, responded to this review, August 20, 2014
Thank you so much for your positive review! We're glad to hear how much you enjoyed your stay in our hotel, and we're very pleased to hear that we managed to get you a room that worked so well for you. We do apologize for your issues with the check-in process, and we hope to have our procedure streamlined the next time that we see you. We look forward to seeing you next time you're in town!

Shauna Polanco
Guest Services Manager
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319 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Atlanta, Georgia
Level Contributor
13 reviews
3 hotel reviews
4 of 5 bubbles Reviewed August 11, 2014

We stayed here for a friend's birthday. The hotel is under renovation, but we did not hear any disturbing noise during our one night here. It is walking distance from downtown, which was very convenient, as we could walk there after the evening had ended. The front desk personnel was very kind, and assisted us in whatever way they could. I would stay here again, when I visit Athens!

Room Tip: We stayed on the 6th floor, and it was a very nice location.
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  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shauna P, Front Office Manager at Holiday Inn Athens-University Area, responded to this review, August 13, 2014
Thank you for your positive feedback. Every employee’s goal at the hotel is to have the guest leave happy. I am happy we provided the service you are deserving of. We are glad the renovations did not impact your stay and your comments will be shared with the hotel staff. Please come back and see us if you are in the area. Hope to see you soon.

Shauna Polanco
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed August 10, 2014

Location is key in Athens, because some "Athens" hotels are many miles away. Holiday Inn is well located - was clean, pleasant, and unremarkable - like a good holiday inn located in most other small cities i would stay there again.

  • Stayed November 2013, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank ohr999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shauna P, Front Office Manager at Holiday Inn Athens-University Area, responded to this review, August 20, 2014
We're glad to hear that you enjoyed your stay with us, and we appreciate you taking the time to provide us with your feedback. We're also glad that our facility met your expectations for the stay. We're pleased that our location worked well for your travel purposes, and we hope to see you again when you're back in town.

Shauna Polanco
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duluth
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 9, 2014

My daughter and I stayed here in conjunction with a UGA tour. Although the property was under reservation, we had a wonderful corner room which was spacious and overlooking the city (thanks to a free upgrade due to being a priority club member). Convenient location, nice exercise room, nice pool.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Susanne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shauna P, Front Office Manager at Holiday Inn Athens-University Area, responded to this review, August 11, 2014
Thank you again for being an IHG Rewards Club member. The fitness center and pool are some of our recent improvements to our hotel and we are pleased to hear you enjoyed our new amenities. We appreciate your business and positive feedback. Please come back and visit us again if you are in the Athens area.

Thank you.

Shauna Polanco
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 6, 2014

We booked this hotel through Priceline's quote your own price deal. Overall, the hotel was okay but in some aspects a disappointment. The hotel is under renovation so the lobby entry is not readily evident. We stayed for one night, the room was clean but had a tiny bathroom. We were locked out of our room because our electronic keys failed...took 2 attempts at replacement keys before we got back in.
No complimentary breakfast - $10/person at the in-hotel restaurant buffet. We were running late because of the key issue and didn't have time to get breakfast elsewhere. No prices or explanation of the service was posted so we were a bit surprised at the cost in light of how little we ate. Stay away from hotel restaurants.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shauna P, Front Office Manager at Holiday Inn Athens-University Area, responded to this review, August 11, 2014
Thank you for staying with us. We apologize for the issues you experienced during your stay. We understand some aspects of your stay were disappointing. I would like to ask you to contact me at 706-549-4433 to discuss this with you and so we as a hotel can look for ways to improve our services.

Thank you for your time and hope to speak with you soon!

Shauna Polanco
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence, New York
Level Contributor
135 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed July 29, 2014

I was put up at hotel after airline cancelled my flight and the airline put me in the Holiday Inn. The hotel was nicely renovated, and had all the proper amenities. Breakfast was good, and I was very comfortable there.

  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank tedoworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shauna P, Front Office Manager at Holiday Inn Athens-University Area, responded to this review, July 31, 2014
Thank you for your feedback regarding your recent stay. We are pleased you were able to enjoy the improvements we have made to our hotel and you found our amenities to fit your needs. We aim to give our guests what you are only deserving of and would like for you to come back and stay with us again in the future if you are in the Athens area.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbotsford, Canada
Level Contributor
138 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

We stayed here for one night and enjoyed the hotel. The room was nice, the breakfast was very good, and the hotel was located within walking distance of a number of nice restaurants near the university.

  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ArdyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shauna P, Front Office Manager at Holiday Inn Athens-University Area, responded to this review, July 26, 2014
Dear Ardy T,

Thank you for choosing our hotel during your visit to Athens. We are happy you enjoyed your room and were able to join us in our Red Fearn Grille for breakfast. Please visit us for your next visit to Athens!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Athens-University Area

Property: Holiday Inn Athens-University Area
Address: 197 E Broad St, Athens, GA 30601-2801
Phone Number:
Location: United States > Georgia > Athens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 23 Hotels in Athens
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Athens-University Area 3*
Number of rooms: 308
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel Athens. Located on the corner of Broad and Lumpkin Streets in downtown Athens hotel, travelers will appreciate the hometown feel of this historic city as well as the more than forty dining and lounge options nearby. We are also in easy walking distance from the University of Georgia and only a four-mile drive from Ben Epps Regional Airport.This Athens hotel has two on-site fitness facilities to help you maintain your exercise regimen. Enjoy a swim year-round in our indoor pool or relax in our hot tub. Catch up on work or browse the web in our complimentary business center. Our Ginkgo Tree Restaurant & Lounge serves breakfast, lunch, and dinner, offering tasty Southern cuisine including breakfast and lunch buffets with multiple options. For your convenience, we offer in-room dining, or visit our lounge to unwind and experience our nightly drink specials.Our event space and outstanding services make Holiday Inn Hotel Athens the Preferred Meeting Place. Our superior meeting staff coordinates your successful event down to the last detail, which makes us the favorite wedding, conference, banquet, military, reunion, and convention planners in the area.Businesses near hotel: Carrier, Certainteed, Weyehaeuser, Eaton CorporationAttractions near hotel: The Classic Center, State Botanical Gardens, Sanford Stadium ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Athens-University Area Hotel Athens
Athens Holiday Inn

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