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“Amazing staff, unique, green and stunning hotel”

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Hotel Indigo Athens-University area
Ranked #4 of 23 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
Reviewed November 19, 2011

Attended a team conference at this great hotel in Athens, home to the University of Georgia. Staff are amazing and just don't stop exceeding expectation. Rooms are wonderful and spacious. This is also a very green hotel featuring art and music. Very convenient for restaurants and bars.

Rialto room perfect for a conference. Staff worked so hard to deliver perfection. Eve in public areas just never stopped clearing and tidying, Rusty manning the bar delivered exceptional service as did the rest of the team.

Definitely worth a visit for an out of the ordinary and exceptional experience.

  • Stayed: November 2011, traveled on business
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Thank cintsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoAthens, Management Representative at Hotel Indigo Athens-University area, responded to this reviewResponded November 29, 2011

Thank for you taking the time to review Hotel Indigo-Athens! We are elated to hear that you so thoroughly enjoyed your stay with us. We are proud to have a staff of individuals always seeking to provide the perfect guest experience! We are also happy to hear that you enjoyed your time spent in our event spaces. We strive to provide an event experience unlike any other and are glad to hear that we were successful. We hope you visit us again very soon! Thanks again for reviewing Hotel Indigo-Athens!

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416 - 422 of 494 reviews

Reviewed November 17, 2011

We chose to stay at the Hotel Indigo for several reasons: a decent group rate, LEED certification, location, and our Priority One membership. We are fans of the InterContinental family of hotels and live in a LEED Silver certified home, so the Indigo was a natural choice for us.

Every staff member we encountered was extremely pleasant and accommodating. The hotel decor has a very modern, hip and "now" vibe to it and I felt very much at home. Our room was just as nicely decorated, and I loved how open and roomy it felt, even though it was just a standard size. The bed was a bit on the too firm side for me, but that's a preference thing. I can also understand why some people would prefer a carpeted floor, but to me, wood floors are just nicer to look at and more sanitary.

As a frequent hotel guest, I especially appreciated certain aspects of our bathroom. I liked having a vanity-length ledge above the sink area where I can line up my cosmetics and whatnots, and not crowd up the counter space, knocking everything over when I use the hairdryer. I also loved the big walk-in shower that had its own lighting and a small wooden stool in it (yay for not having to shave my legs awkwardly in overly-dim vanity lighting!)

And now the unpleasant stuff. As much as I loved every other aspect of this hotel, it has a major sound-proofing problem. The door to our room had an unusually wide gap between it and the floor. If someone had wanted to stick their hand underneath and say "hey" they could've. We could hear every time someone walked by, normal-tone conversations, and worse, the maid's carts rolling. Starting at around 8:30am the maid's carts would be going down the hall jangling with the ceramic coffee cups, recycled cans and bottles, etc. You could clearly hear as they picked up the tin recycle cans (also noisy when tossing stuff into them) and emptied them into the bags on their carts. One morning before 9am, someone started vacuuming in the hall! The walls between the rooms are also in need of sound-proofing. I could hear our next door neighbors talking, walking, flushing, etc. without even trying. Neither my husband or I are light sleepers, and live in an urban setting, so we're used to so *some* noise. This noise level was like having someone else in the room with us.

My other complaint is that the black-out curtains are not long enough. They were just an inch or so short of blocking out all the sunlight. Our first morning, we were awakened at sun rise by a window-long beam of light peaking out, just about at eye level when you're laying on the bed. The second night we made a barricade of throw pillows and extra blankets along the bottom of the curtain to block the light.

So, between the noise level and the sunlight, we did not get a good night's sleep either night. We did not complain to management because this is more of a structural problem and nothing a manager can fix to change while we were there. Unfortunately, because of these issues, mostly the noise factor (curtains can be changed out) I would not stay here again.

  • Stayed: November 2011, traveled as a couple
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Thank Remgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoAthens, Management Representative at Hotel Indigo Athens-University area, responded to this reviewResponded November 29, 2011

Thank you so much for your feedback. We appreciate any comments, whether positive or negative.

We are glad to hear that you enjoyed several aspects of your stay at Hotel Indigo-Athens, including our polite staff, spacious rooms/bathrooms, & our overall aesthetic. We also appreciate your feedback regarding our sound-proofing & curtain issue. We will take these complaints into serious consideration and work to provide a solution for future guests.

Once again, thank you for your feedback! Happy Travels!

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Reviewed October 10, 2011

If you're looking for a unique place to stay in Athens, GA, Hotel Indigo is your place. It ticks all the boxes on your wish list for a modern, comfortable, state of the art place to stay. From the ultra comfortable rooms with great linens, plenty of space, fabulous bamboo floors and an amazing shower to the hip and relaxed vibe in the public spaces, you'll be glad that you left the run-of-the-mill chain hotels for this special place. Have a drink or dinner at the bar and you'll be rewarded with great food and a an attentive manager and waitestaff. If you're lucky you'll be here for a night with live entertainment in the fantastic outdoor space. Don't be surprised to see a Lab, Grant Dane, Labordoodle or Bulldog there to enjoy it with you.

  • Stayed: September 2011, traveled on business
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Thank travelotfemale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoAthens, Management Representative at Hotel Indigo Athens-University area, responded to this reviewResponded October 24, 2011

Thank you so much for taking the time to review Hotel indigo-Athens! We appreciate your feedback and are elated to hear that you thoroughly enjoyed your time spent with us. We hope you visit us again very soon!

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Reviewed October 6, 2011

This hotel was AWESOME! Located right in downtown Athens it was so convienent to everything. Great, friendly staff that made us feel very welcome. Definitely will be coming back to this hotel!

Room Tip: Very roomy. Four people slept comfortably.
  • Stayed: September 2011, traveled with friends
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Thank mlgosdin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoAthens, Management Representative at Hotel Indigo Athens-University area, responded to this reviewResponded October 7, 2011

Thank you for taking the time to review Hotel Indigo-Athens! We are very pleased to hear you enjoyed your stay at our property. We hope you visit us again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2011

We had a great girls weekend at the hotel. The service was great, the bar was awesome, and the beds were comfortable.

  • Stayed: September 2011
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Thank Ktwalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoAthens, Management Representative at Hotel Indigo Athens-University area, responded to this reviewResponded September 27, 2011

Thank you so much for taking the time to review Hotel Indigo-Athens! We sincerely appreciate your feedback and are elated to hear that you thoroughly enjoyed your stay with us. We are glad we could provide the perfect venue for your girls' weekend. We hope you visit again very soon!

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Reviewed September 15, 2011

Very nice two day stay on business. Great staff from front desk to housekeeping to bar. Did not eat here so I can't speak to that. Very modern and sleek look everywhere. I agree with prior posts on noisy toilets and room doors. If you need it really quiet, suggest a white noise machine travels with you. Front desk should invest in some maybe.

Rooms were great, super bed and pillows, high ceilings and hardwoods throughout. Very close to everything downtown, easily walkable. Manager reception at night was nice. Great shower, well stocked and well done Indigo! I will return, try it and you will too.

Room Tip: my standard room was great
  • Stayed: September 2011, traveled on business
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Thank 30,043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoAthens, Management Representative at Hotel Indigo Athens-University area, responded to this reviewResponded September 19, 2011

Thank you for taking the time to write a review of Hotel Indigo-Athens! We are happy to hear that you enjoyed your time at our property. We apologize for the noise issues! Each guest room is equipped with a noise machine that we encourage guests to use to increase their level of relaxation. We sincerely appreciate your review and hope you return very soon!

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Reviewed September 15, 2011

Employees do many things to reflect great credit on their hotels. Such is the case in Athens, Georgia's hip Hotel Indigo! From the moment i pulled into the parking lot I was greated with warm enthusiasm! Staff members called me by name during my entire stay, a sign of really being pampered.

The property is fresh and new which is really important to me. I love the "green" environment. Their Rialto Club is the place to be!. There is no other place in Athens with it's luxiourious lounge which is also appointed with huge tv screens. The food is fantastic. there is no need to leave the hotel. The outdoor patio is a really fun place to entertain in the evening as friends can relax around a huge fire pit.

My company plans to use the Hotel Indigo as our home away from home for our future business meetings. Details are so important to the sucess of holding an event. Athens, Georgia's Hotel Indigo is the ultimate in hospitality!
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  • Stayed: September 2011, traveled on business
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Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Athens-University area

Address: 500 College Ave, Athens, GA 30601-2634
Phone Number:
Location: United States > Georgia > Athens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 23 Hotels in Athens
Price Range: $166 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Athens-University area 3.5*
Number of rooms: 130
Official Description (provided by the hotel):
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