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“$12 for internet?”

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Clarion Hotel Real Tegucigalpa
Ranked #4 of 30 Hotels in Tegucigalpa
Certificate of Excellence
South Florida, Florida
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“$12 for internet?”
4 of 5 bubbles Reviewed June 24, 2013

The hotel is nice, very clean and lots of space in the lobby area. The rooms are clean and very comfy beds. However, the internet service is 12 dollars more! Who does that? Shouldn't internet come with the room? Com eon Clarion, you all need to get your acts together with this internet charge!

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jordan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion Hotel R... T, Gerente at Clarion Hotel Real Tegucigalpa, responded to this review, June 26, 2013
Dear Guest,

Thank you for your comments regarding your last stay, for your next we invite you to stay in our executive floor were the internet is free and you also have a happy hour included, this is an option that has worked out for many of our guest, we hope to have your presence once again in our hotel.

Greetings,

Clarion Hotel Tegucigalpa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Morelia, Mexico
1 review
1 of 5 bubbles Reviewed June 8, 2013

A terrible experience today at Clarion Tegucigalpa. The hotel did not receive confirmation from the online reservation service, and even though I had paid in full, they insisted that I pay again! At check out, the problem had still not been resolved, and they refused to return my voucher, and insisted that I re-pay the full rate once again.

The hotel told me they would rather a customer pay twice than them risk not receiving payment from the internet intermediary.

In addition to this:
-a wedding celebration had very loud music until late in the evening (Friday June 7th, 2013)
-the room was very cold (they could save energy by reducing the AC)

They have lost a customer for life.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jordi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

A reliable average hotel, that will neither wow you nor disappoint.
Good points: friendly service, clean, comfortable bed, decent food.
Could-do-better points: gym equipment is pretty old and nasty*, lack of comfortable seating in the room, slow check-in.

* If staying for more than a week and you appreciate a good gym, try 'Cybex' gym which is a 5 minute drive away. I paid 1,500 Lempira ($75) to join for 15 days, and it's a really good gym with lots of machines and classes - even a pool.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesDB7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion Hotel R... T, Gerente at Clarion Hotel Real Tegucigalpa, responded to this review, June 26, 2013
Dear Guest,

Thank you for your comments regarding your last stay, we are working to make our hotel a better place to stay for our customers this year, for your next stay you will find many new surprises that will leave you stunned, we really hope you can come back to our hotel on your next visit to Tegucigalpa.

Greetings,

Clarion Hotel Tegucigalpa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

I am a North American traveling on business and this is where I stay in Tegucigalpa. It is a beautiful hotel, with wonderful hot water, fabulous food and service. The bedding is comfortable and nice. The pool is beautiful. There is a spa for massage. There is a jewelry store. It is a place I can hang out when I can't go anywhere else if I am waiting to go back to the airport.

Room Tip: Ask to have a room with a view of the mountains at the back of the hotel.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ROBIN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion Hotel R... T, Gerente at Clarion Hotel Real Tegucigalpa, responded to this review, June 26, 2013
Dear Guest,

Thank you for your comments regarding your last stay, we are so proud that you consider us like a second home when you visit to Tegucigalpa, our number one goal is our costumer’s happiness and we are very glad that we accomplished that with you, we hope that you can stay once again in our hotel.

Greetings,

Clarion Hotel Tegucigalpa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
1 review
5 of 5 bubbles Reviewed May 9, 2013

Beautiful Hotel. Wonderful Staff. Food great and room very clean. Not a lot to do around the hotel and I was told dangerous to go out after dusk but still a very beautiful hotel. Would love to see a shop in it.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1lulubell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion Hotel R... T, Gerente at Clarion Hotel Real Tegucigalpa, responded to this review, June 26, 2013
Dear Guest,

Thank you for your comments regarding your last stay, we are so glad that you enjoyed your stay with us, we offer a great service so our customers can feel like they’re at home when they stay with us, for your next stay we hope that we can be once again your first option.

Greetings,

Clarion Hotel Tegucigalpa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Tennessee
Level Contributor
241 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

This is a lovely surprise. The lobby reminds me of other 5 star hotels in other cities or resorts. The rooms are amazing...over sized and comfortable. The staff is so friendly. Love the breakfast and the rates are just right.

Room Tip: Quiet even though they are in the heart of the city and near the airport.
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelgal1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion Hotel R... T, Gerente at Clarion Hotel Real Tegucigalpa, responded to this review, June 26, 2013
Dear Guest,

Thank you for your comments regarding your last stay, we are so delighted that you enjoyed your stay at our hotel, it is always good to make a good impression with our customers because the only thing we want is their happiness and comfort, we hope that for your next stay in Tegucigalpa we can be your first option.

Greetings,

Clarion Hotel Tegucigalpa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roatan, Honduras
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

Coming from Roatan where Tourism is our livelihood we were a bit skeptical about a trip to the Honduran capital. We had to go to the US Embassy for our 8 month old's Consular Birth Abroad and his passport.

Just about everywhere you look there is barbed wire and armed to the teeth security guards. There are beautiful homes surrounded by massive walls with electrical fencing. It doesn't paint a pretty picture for a place to travel with your wife and infant son.

We chose the Clarion Hotel because there is one here in Roatan and they have excellent facilities. After a quick phone call we had our reservation made and off we went.

I read some of the poor reviews the hotel has received. Clearly management has responded and addressed the issues. This is obviously based on my experience with them. Everyone who attended us was friendly and eager to please. Over and over the phrase "para servirle" was said from the concierge, front desk, housekeeping, room service, restaurant, bar, and even the security guards. It wasn't lip service as they actually served us well with a smile. Should we return to the capital, we'll stay at Clarion.

We had a great time in Tegus.

Room Tip: Ask for a fridge and extra pillows. If you order out for food call room service and they'll brin...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcoa211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion Hotel R... T, Gerente at Clarion Hotel Real Tegucigalpa, responded to this review, June 26, 2013
Dear Guest,

Thank you for your comments regarding your last stay, it makes us very happy that the service we provide was something that you recognized on your review, we like it when our costumers leave our hotel with a smile on their faces, we hope that for your next visit to Tegucigalpa you can stay again with us.

Greetings,

Clarion Hotel Tegucigalpa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Real Tegucigalpa

Property: Clarion Hotel Real Tegucigalpa
Address: Col. Alameda Calle Principal | Juan Pablo II, Tegucigalpa FM1100, Honduras
Location: Honduras > Francisco Morazan Department > Tegucigalpa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Tegucigalpa
#6 Business Hotel in Tegucigalpa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Clarion Hotel Real Tegucigalpa 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
Clarion Hotel Real Tegucigalpa is located at the heart of the business and entertainment center of the city. Located 1 mile from the main shopping malls, and from the epicenter of businesses, restaurants and bars in Tegucigalpa. Toncontin International Airport is just 6 miles away. The hotel offers an array of services that will make you feel in a homey and warm environment. You can connect with your friends, family and to entertainment through our high streaming speed Internet. The on-site restaurant Las Cuatro Estaciones offers casual dining in a relaxed atmosphere where guests can enjoy the local flavors combined with international cuisine. Room service is available 24/7. Have fun at the Beer Garden, our brand-new bar for casual dining and drinks next to the pool or enjoy Sushi rolls in our newest restaurant Sushi2Go. This hotel offers 14 meeting rooms with a capacity of up to 800 people and is the center for conventions, weddings, concerts and other social events. Clients and guests can easily access the hotel through three different points of entry and make use of the vast parking area. Thanks to the ample grounds that surround the hotel guest may experience tranquility even though you are in the heart of the city. The Club floor offers its own front office, executive lounge, concierge and butler, complimentary breakfast and Happy Hour with hors d'oeuvres from 7:00 pm - 8:00 pm. Guests of this hotel are provided with free local phone calls, fitness center, sauna, and outdoor pool. The next time your travel brings you to Tegucigalpa whether for business or leisure you will find genuine and friendly service at the Clarion Hotel Real Tegucigalpa. ... more   less 
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Also Known As:
Clarion Tegucigalpa
Tegucigalpa Clarion

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