We hired a scooter 3 weeks ago, put a $600 hold with a prepaid travel card if we were to cause any damages, which we didn't. They failed to tell us it takes 30 days for money to 'come back' to your debit card, 'allegedly'. However, we have heard that many stories we don't know what to believe and have called a dozen times only to be told 'so and so is at lunch', 'call back in 48hrs', or we have sent a letter to your bank, the problem with that is it wasnt from a bank, it was pre paid via the post office?!!! Save your money and go elsewhere! We just want our $600 back! The decent thing would be to transfer it direct to our account instead of wasting our time.