I had superb service with this dive company from the time I emailed (Holly) to schedule dives to the last day when I paid and got farewell hugs from our boat captain and dive master!!
Subway is located at Turquoise Bay Resort which is on the north eastern part of Roatan.....about 35 mins from West End (that crowded touristy area). It is the only dive company in this area which means you only get to see underwater stuff when you dive instead of tons of other divers. They take you to a wide variety of locations and offer different specialty dives such as wreck diving, night diving, some small scale cave diving, shark dives, getting your lion fish hunting license, etc. They have open lockers to keep all your gear and have it all set up and ready to go before you even get on the boat. They switch out tanks for you, rinse and hang all your gear in your assigned locker at the end of the day and repeat the next day!
They have 5 boats total (I think). Two larger ones for larger groups and then smaller ones for only taking a few people. My dive group all week consisted of 5 total including the dive master. The boat was kind of sketchy looking but it went faster which meant we got to thr dive site quicker! :) We did the backflip off the side to enter the water.
We were told the sea life is usually more abundant but since a few storms are rolled through recently, the water had churned up more and since it was cloudy, the colors weren't as great as they can be. It's nature, so no big deal. Tons of eagle rays, moray eels, fish, awesome coral canyons!, HUGE hermit crabs, lobsters amd crabs. Unfortunately, we didnt get to see any sharks but those are hit or miss.
I felt completely comfortable diving with a group of strangers. Our DM gave very thorough dive briefings before entering the water. We came back to the shop after each dive since we only went about 15 mins off shore at the most. This was great so we could grab snacks or whatever.
This is the only company I've dove with in Roatan and I highly recommend them! Great people.....remember there's a 19% sales tax on everything no matter how you pay.
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