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“guatemala experience”
Review of Hotel Tikal Inn

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Hotel Tikal Inn
glendale arizona
Level 5 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“guatemala experience”
Reviewed October 4, 2013

Nice jungle hotel, try the package deal room and food and the sunrise tour, very dated but clean, food was very good try the fish dinner, overall nice if you consider being in the middle of the jungle not a 5 star resort but nice experience for us coming from cancun to visit TIKAL and working our way back thru belize .

Room Tip: rooms next to the pool
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  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank calletano69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Copan, Honduras
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 28, 2013

Tikal the park is amazing so please don't let this review influence a visit to the park itself.

That said, we were pretty disappointed with our stay at Tikal Inn; not for many of the reasons mentioned in other reviews however. By the time you make your reservation you should know that it's in the middle of nowhere, Jurassic Park style, no a/c, no power for majority of the day, etc. so we find it odd when people complain about those things.

What made the stay bad for us were service and customer relation things which could be corrected. We felt as if they did not care if we had a bad experience because another bad review wouldn't change the fact that tourists will always come to see Tikal and always fill up the hotel. I do believe the receptionist was doing his best to accommodate us but it felt like he was fighting against guiding principles of the hotel management which care more about the dollar than the tourist.

That being said, this is an attraction hotel. There is nothing special about it except that it is close to the park. There was an overall vibe of trying to nickel and dime the guest with things like charging for drinking water with the "included dinner" and charging taxes after having been told they were already included. Upon leaving they did not provide us with all information regarding shuttles back to Flores and all these things unfortunately left a bad taste in our mouths.

The swimming pool truly is as good as the pictures. Clean and very refreshing after a long day in the park. Definite highlight.

If we did it again, I would stay in Flores and shuttle to the park. If you must stay in the park, it is an ok option.

Stayed September 2013, traveled with friends
Helpful?
1 Thank blairandlauren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
72 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 28, 2013

For a hotel in the jungle this is pretty good. Its not great, but its the jungle and its Guatemala. Its clean and safe and well priced. I got the package deal - room and food and morning tour.

The grounds of the hotel are beautiful. The lobby and dining room are not amazing, very dated but fine just the same. The pool area looked nice.

The bedroom is huge and the bathroom is big. The smell from the bathroom is not great but thats how it is in Guatemala generally and especially in the jungle.

I was somewhat concerned about bugs before I got there but it was fine. The room has screening in the open spaces which felt sufficient to me while still allowing airflow.

I was completely comfortable in my room. Yes it was hot, of course it was hot! And the cut off of the generator at 10pm was a welcome relief in some ways. Feeling like you're getting back to nature .. but in the comfort of cushy room with a big bed is quite luxurious when you think about it.

Sleep is virtually impossible with the frogs and other animal noises but it was all part of the experience for me.

Up at 3.30am for the tour, there was a battery charged light in the room so that in the dark you could see and get dressed. Be sure to charge it while the generator is on.

The food was average. The service was average. But all being said this was a great opportunity to stay in the park and be close to the ruins for the tours.

The hotel's tour guide Eduardo is amazing and you should ensure that you have him as your guide or someone at least as knowledgable as him. He was tired and didn't want to do the afternoon on the day I arrived as there were only 3 of us so we were handed over to a boy who clearly knew nothing. I complained to the desk and to Eduardo about this and they refunded my money without any problem.

  • Stayed August 2013, traveled solo
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Helpful?
1 Thank TalbsOnTheGoGoGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copán, Copan, Honduras
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 28, 2013

While staying here, I felt that Hotel Tikal Inn is only after your money and doesn't care at all about your satisfaction. They use their great location to their advantage and charge you for everything imaginable that is normally guaranteed at any other hotel (ex. we were charged for water and our dinner that came with our package deal didn't even include a single non-alcoholic beverage).

If you are planning on doing the sunrise tour, make sure you plan to stay in the park the whole day following the tour. Rules have changed and you CAN'T use your ticket from the day before to get into the park for your tour as promised.

Bottom line: LOTS of hidden costs and you could spend the same amount of money and stay at a really nice place in Flores, even considering transport to and from the park in a single day.

  • Stayed September 2013
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Helpful?
Thank Kourtney D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tikal National Park hotels

Vancouver, Canada
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 20, 2013

I am going to describe the hotel as I see it. You judge for yourself. The hotel is on a genarator. Lights are cut off between 8 to 10AM then from 3 to 6Pm and then from 10pm to 6Am. Which means, no fans, no a/c . If the heat doesn't bother you, you will sleep in a sauna...a few extra calories lost awhile you sleep. Can't open the doors, for, the mosquitos will eat you alive...well, after all, we are in the jungle...The food included in the package, breakfast and dinner, also. Minimalist....there goes another few pounds off. Quality wise, very basic. I ate the fish, even though, it was frozen, the ones that come breaded in a frozen package... It wasn't too bad.... Or perhaps I was very humgry, with vegetables. Drinks are apart. Breakfast, 2 eggs, beans, 3 slices of fruit, coffee and fruit juice, probably, they recycle the old fruits into juices....i guess I would do the same, why waste it? The staff, they don't really care, after all, the hotel is operatad by union workers...what do they care... One towell per person, no floor mat, the beds are unconfortable and the room is so humid that I felt like I would be better off to sleep outside...al natural, with the bugs...my bed was so wet in the morning, remember, at 10Pm they shut off the fans, that I thought I wet the bed..lol. ...the pool is a plus and the location also is right next to the entrance. I checked the competition, Jumgle Lodge and Jaguar Inn, and I came to the conclusiom that the Tikal Im is the least worse one. The last, be prepared to walk a lot, at least 3 to 4 km to see the ruins....the good side of it, that I came out of this Jungle Experience a lot slimmer.....Accomodation options? Stay in town, Flores or El Remate by the lake.....ah, I almost forgot, Internet is terrible and obviously, when thereis no electrical, there is no internet....have fun and get in shape

Room Tip: Tthere is no good room
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  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Vallarta
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 19, 2013

What a shame, the National Park is neglected big time. UNESCO should take a good look at it.
The entrance gate for the park is 17km away. Once you get the the main area where the hotels are, it looks shabby, run down, unattended and poorly maintained. Copan in Honduras
Is way better in a very smaller scale though. The hotel is wiin the park. The rooms
are basic. Electicity is by a generator, 6am-8Am than back at 10 to 1Pm and again between
6pm to 10pm.Internet Is terribly slow. Stayed for two nights. Should have done one night
only. I guess, Tikal is a one day tour.

Room Tip: If you don't want noise, stay away from the pool.
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  • Stayed September 2013, traveled with friends
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Helpful?
1 Thank vicious743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 18, 2013

This is right by the gates to the Ancient Mayan city, deep in the National Park.
But it is a fully functioning excellent hotel. The pool side bungalows are huge, super clean and tidy and really well equipped with a good bathroom. They are also very well sealed against bugs.

You are in the national park: seeing the same stars as Ancient Mayans, surrounded by wildlife like turkeys and toucans, ready for the sunrise tour to Temple 4, and the archaeological tour at 9.30 with the guy from Flores. Miss neither. The guide at 9.30 was particularly amazing, and gave an incredible tour, layered with knowledge of all things Maya.

The food is EXCELLENT. Try the beef. The staff were brilliant too, especially Edgar on the front desk.

Bear in mind that because you are in the national park, the power to everywhere other than the front desk (and free wifi in the lobby) is only on between 6pm and 10pm. This place is off the main power grid. All part of the experience!

  • Stayed September 2013, traveled solo
    • Value
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Helpful?
2 Thank robotnoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tikal Inn

Property: Hotel Tikal Inn
Address: Parque Nacional Tikal | Guatemala, Tikal National Park, Guatemala
Phone Number:
Location: Guatemala > Peten Department > Tikal National Park
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Tikal National Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tikal Inn 3*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Tikal Inn is located in Tikal National Park. It sits on the edge of the jungle and it is only a ten minute walk from the center of the Maya Ruins (Grand Plaza). The hotel's traditional architecture provides a comfortable setting to relax, bird watching, wild life observation and enjoy the natural beauty of Tikal National Park. All rooms have private bathrooms, hot water, and ceiling fans. We have a swimming pool, front desk/conference center for 80, bar and restaurant. ... more   less 
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Also Known As:
Hotel Tikal Tikal National Park

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