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“Quiet Refuge”
Review of Hotel Utz Jay

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Hotel Utz Jay
Ranked #9 of 29 Hotels in Panajachel
Englewood, Florida, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Quiet Refuge”
Reviewed March 26, 2013

We enjoyed our brief stay here because the room was airy, and spotless, comfy beds and wonderful setting. They are located off the main road and only a couple of blocks from Lake Attitlan. We were in Room #2, ground floor right off the garden and woke up to birds singing. The garden is kept clean and has tables and chairs around the place to relax and enjoy the peace. Amenities include good towels, plenty of hot water and good bedding.The staff was extremely helpful. Breakfast is available and complimentary coffee if you order off the menu. The food was very good, and delivered promptly. Luggage storage is available so you can continue your visit if your next tour van leaves after checkout. Great value for the money.

Room Tip: Try the "tree house" room over the garden.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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243 reviews from our community

Traveler rating
    103
    91
    27
    14
    8
See reviews for
33
96
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8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
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English first
Ashfield, Massachusetts, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 6, 2013

We loved staying here, and wish we could have stayed longer! The grounds are beautifully landscaped which makes for a very pretty and peaceful environment. It is very reasonably priced. The room was clean and spacious, with a nice private hot water bathroom. The staff is very friendly, especially the 2 dogs :) We really loved the sauna, and the porch outside our room. They have a great location just minutes from a great view of the lake, and all of the Mayan handicraft shopping your little heart desires. We would love to stay here again, and definitely recommend it to anyone thinking of staying in Pana!

Stayed February 2013, traveled as a couple
Helpful?
1 Thank juliadavegrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Canada
Level Contributor
119 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed February 17, 2013

We stayed in Room #5 which felt like climbing into a tree house. The room was a decent size and had a good bathroom with a hot shower. We particularly liked the outside deck and the comfortable chairs.
The room had all the amenities, a place to put suitcases, hang clothes, good towels, T.V.and desk. There was a lot of wind while we were there and the metal roof banged. We mentioned this as well as the lack of hooks in the bathroom to the owners and when we came back they had corrected both these deficiences.
As others mentioned the hotel is central and has a pleasant courtyard to walk through. We ate our breakfasts there, because it was nice to have one meal where we weren't interupted by local entrepeneurs. The staff were very helpful and we had some good converstations with the owner. The hotel is good value and would reccomend it.

Room Tip: There are alot of different options from ground floor to second floor. Al ittle noiser high up but t...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clancy48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 8, 2013

We spent a couple of nights in this lovely hotel, we really liked it. The place is central, quiet, has a lovely garden. The breakfast choice is great!

The place is pitoresque by itself i would say, with the natural plants, the nice walking paths.

You're a 5 min walk from the Lake Atitlan, to enjoy the sunset.

It's very clean, the service is good. The rooms are lovely.

I would just highly recommend it!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taipanspirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Miguel de Allende, Mexico
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 7, 2013

Centrally located in Pana, this hotel is off on a quiet street with lovely gardens, hot tub, and steam. Separate small cabins with comfortable beds and outdoor sitting areas in the garden. Two friendly German shepards, the owners pets, are there to hang out in the garden. This is not luxury but it s clean, friendly, and inexpensive. Great help with drivers, boats, and tips on restaurants.

Room Tip: If you are traveling with another couple, ask for the adjoining rooms with a small living area. One...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 31, 2012

The hotel is clean but is old and beaten up, needs updating... 2 amazing doGs, free Internet and good location. Includes free breakfast, we only had the toast so no opinion there.... Claudia was very helpful

Stayed December 2012, traveled as a couple
Helpful?
1 Thank murlirao2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 20, 2012

I stayed a couple of nights at the Hotel Utz Jay while visiting Pana and a couple of the other towns on Lake Atitlan. The hotel is a very good value. I paid 225Q a night, and I believe the price is even better if you agree to stay 3 or more nights. The hotel is on a quiet street, but only a couple of minutes by foot from the town's main road. It made it very easy to get a good night's rest. The room was exceptionally clean and even had a little patio area to sit out on and enjoy the weather. There was a television with plenty of tv stations from the states (HBO, ABC, CBS, NBC, etc) which was nice to watch when I was laying in bed at night. There was an A/C and fan to get some air flow in the room. The employees at the front desk were helpful and friendly as well. My only complaint would be the lack of water pressure in the shower. There were times when it slowed down to a drip, but that happens in Guatemala! They did serve breakfast, but I never ate at the hotel. Overall, I was very pleased and will happily stay here again. It's a solid choice for Pana and a really good deal!

Room Tip: I stayed in room 5 in the back. The room was upstairs and had a little patio to sit on. I didn'...
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  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IrishTexasAggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Utz Jay

Property: Hotel Utz Jay
Address: Calle 2-50 5, Panajachel 07010, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 29 Hotels in Panajachel
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Utz Jay 2.5*
Number of rooms: 13
Official Description (provided by the hotel):
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 
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Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan

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