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Porta Hotel Del Lago
Ranked #3 of 29 Hotels in Panajachel
Certificate of Excellence
GreenLeadersGold level
Reviewed August 8, 2013

The Porta hotel was very nice with lots of things for our energetic 7 year old boy to do, including swimming, pingpong, chess and basketball and Wii (in the kids club) All of the rooms face the lake, with beautiful views of the volcanos across the lake. The room was quiet and the beds were comfortable. The location was very good...quick walk to restaurants and shops. My only complaint is that they did not have a coffeemaker in the room. I would have given my review an additional point if they did. It would also have been nice if they had in-room safes instead of having to use a safe at the reception area.

  • Stayed: July 2013, traveled with family
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1  Thank krazyfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 - 176 of 497 reviews

Reviewed August 6, 2013

I made the reservation trough expedia, i made a special request and everything was the way i requested. The staff is super friendly and nice, the hotel lobby and rooms are a bit dated, but in general ia a great place to be in. The location is excellent, the views are incredible, everything was great.

Room Tip: The top floors are the best, but if you have toddlers or small kids, there is a room in the first fl...
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  • Stayed: August 2013, traveled with family
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1  Thank rambirulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

Panajachel and Lake Atitlan are among the loveliest spots in Central America. The hotel is delightful. Located near the lake and the town it is a short walk from both and from the many restaurants in town. You can take a tuk-tuk into town, but we preferred the 15 minute walk. The morning we left we met a young man in the lobby selling traditional men’s shirts. The two we bought were the nicest we had seen and at a price better than any we had found. They are a favorite reminder of one of our favorite places.

  • Stayed: April 2013, traveled with friends
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1  Thank bobinathens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this reviewResponded August 3, 2013

Dear Bobinathens.

Thank so much for your review. It pleases us that you had such an experience while visiting Panajachel and Lake Atitlan. We hope to welcome you in the near future

All the best,

Ana Maria Herbruger
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013

An average hotel in a central location. The rooms are adequate. Staff at front desk and restaurant are the weaknesses. Hotel advertises a lot of amenities but not as they appear in print.
However, I'm not sure that this may be one of the best hotels available in this area.

  • Stayed: July 2013, traveled with friends
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Thank pat c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

I dined at the hotel restaurant while visiting the lovely town of Panajachel on Lake Atitlan. The selection of food was fantastic, ranging from soups and salads to vegetables, meats and rice. The freshly made tortillas were excellent, chicken was flavorful and tender, and the service was friendly and prompt. I would certainly return.

  • Stayed: June 2013, traveled solo
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Thank Edam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

There are some minor things about this hotel that were slightly annoying (such as rusty water coming out of the bathtub, our pull out sofa was broken & construction noise on our floor), however; the staff and their attention to detail more than made up for it. The staff, the staff, the staff... AMAZING. Every single person was so kind, so helpful, so accommodating. The hotel itself is slightly dated, but the location and grounds are superb. The restaurant is excellent; we ate onsite several times for breakfast, lunch, and dinner. The food was always very tasty and served with grace. The hotel is very clean. The pool is family friendly with a volleyball net, swim toys, and a shallow kids end on one side, however; it is "solar" heated so the only drawback was that it was a bit cold for us if the sun hadn't been shining to warm it up. They have a kids playroom, and large chess boards outside which were a lot of fun for our family. This hotel is an excellent choice if you have children. It is spacious, clean, and the staff was very accommodating to the needs of a family. I would stay here again in a heartbeat.

Room Tip: DEFINITELY upgrade to the suite. It is well worth the money...the balconies on the suites allow for...
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  • Stayed: May 2013, traveled with family
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Thank MountainFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

I happened to get a really awful throat and nose infection last time I was in Guatemala. I'm very thankful it happened while staying at the Porta Hotel in Panajachel. Those beds are really, truly fantastic. I don't think I've slept so soundly since!

The hotel is a modern design that is neither an eyesore or an architectural marvel. It has its variety of swimming pools and luxury trimmings that I did not visit. The showers in the room are marvelous but the water is a bit murky to the fact that Panajachel is still a tiny lakeside town in the middle of a bunch of volcanoes! The beds, oi, the beds. I don't ever take things from hotel rooms but I wish I could've taken those beds.

Room service was fast and the food was good. Overall a great and comfortable stay. The hotel location is really choice, so there's no reason not to visit!

  • Stayed: June 2012, traveled as a couple
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1  Thank roguephysicist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17, Panajachel 07010, Guatemala
Phone Number:
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Panajachel
Price Range: $94 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Porta Hotel Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan

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