Stayed at this hotel for 2 nights as part of a group tour. Our 5th floor room was quite comfortable and roomy and, as far as I could tell, quite clean. There were 2 double beds, big desk and a nice balcony with 2 chairs & table and a great view of the volcanoes and the beautiful grounds of the property. Also, plenty of space by the bathroom to store luggage and spacious bathroom that also had a hair dryer.
Husband couldn't always get the wifi to work in the room, so he would go down to the lobby area and use the one computer available to guests. Luckily, he never had to wait for it.
There is NO AC in this hotel! They provide one of those "tower oscillating fans" but we left the sliding door open and did not need the fan.
Since this was the "low season" we had the place almost to ourselves! On the first night, they warned us of possible noise from a party and early on we could hear some music in the distance but, by the time we went to bed, that was not on our radar.
Breakfast was a varied and well balanced buffet and some of the items changed the 2 mornings we ate there. Yes, the omelette station was a welcome change from our previous hotels during our trip.
My only "complaint" was that in order to get to the 6th floor roof terrace, you needed to get a staff member to open the door that gave access to it and we were not told about it.
On our second day, I tried to capture a beautiful sun set between the 2 volcanoes, so I rushed up the stairs and found the door locked. Then I got on the elevator and punched no. 6, after about 1/2 a minute wait, the elevator brought me down to the lobby! I told the manager and he offered to call someone to take me up but, by that time, the moment had passed and I declined his offer.
Should also mention that one of the elevators had a tendency to malfunction on and off. They said they were working on it.
As others have stated, the staff was super friendly, as was every one we met during our 2 week trip through Central America.
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- Also Known As:
- Porta Hotel Panajachel
- Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan