We arrived at the this hotel not really knowing what to expect. Our initial reaction was one of "great location but the rooms are a little bare". They reminded me a lot of rooms I've stayed in when staying in roadside motels. They had no in-room water boiling facilities for example and the towels were getting pretty threadbare. Though there was a view of the lake from the room it was through the window that looked across the walkway to the rooms meaning if you wanted to look out at the view you were also inviting everyone to look in at you. Other tiny annoyances were things like an inability to get boiling water before 7am, the complimentary coffee in the reception was luke warm as was the "hot food" at the breakfast buffet.
Well - all of this became quickly forgotten about once we settled in and started to fully appreciate the quality of the staff. The people at the reception were hugely helpful and accommodating and responded very quickly and efficiently to our requests for help for tour related stuff.
The hotel also has super fast free wifi in the rooms. The signal wasn't diminished in our room.
It is spectacularly located on the lake itself with its own jetty that is used to hop on boat trips to different places on the lake. It's also located in one of those ideal distances from the centre of action in town - close enough to call "close" but far enough away not to be annoyed by the noise.
I would recommend this to anyone not expecting 5 Star but wants a genuinely comfortable and positive experience.
- Official Description (provided by the hotel):
- Offering a beautiful setting on Atitlan Lake, recognized as one of the most beautiful lakes in the world, Hotel y Centro de Convenciones Jardines del Lago has attractive rooms. Set in gardens, it features a restaurant and a terrace with lake views. ... more less
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- Also Known As:
- Jardines Del Lago Panajachel, Guatemala - Lake Atitlan