We hoped for a nice overnight getaway in Guatemala City, but this hotel was a disappointment. Bathtub plug didn't work, hot water was Luke warm, and the closet doors were jammed shut. Staff was cordial and helpful, but fell short of web description and star rating, definitely needs work. Better deals in the Neighborhood. I hope the breakfast buffet will make up for the below average property. It is in a good area with lots of restaurants in the neighborhood. Meals are close. I told the staff of the problems and they were apologetic, but they must have known about this Lemon of a room. Believe me you can do better for the price.
- Official Description (provided by the hotel):
- Santander Plaza Hotel counts with several types of suites to satisfy a variety of needs. Our executive suites are ideal for short, medium or long terms of stay and offer all the services to assure your comfort on a business trip. ... more less
- Reservation Options:
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- Also Known As:
- Santander Plaza Hotel Guatemala/Guatemala City