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“Bait and Switch”

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Hostal Hermano Pedro Guatemala
Reviewed January 31, 2013

I booked a room through Hostelbookers, and then the day before arriving I received an email from Hostel Hermano Pedro canceling my reservation. I lost my booking fee and scrambled to find other accommodations. They offered a more expensive room with some other hostal. No thanks! Below is the email in broken English, they sent me.


FROM HOSTAL HERMANO PEDRO:
Hola Sr. David ,,sorry but we don´´t have room for you , we have a big group , and they have your reseration is Jun/2012,, are 23 oersons for 3 days, I close my sit in Hostelbookers,, I don´t now, send your reservation Hostelbookers,,,,,,but we have solucion at your problems , we have one friend have Hostal too,, they have room ,only we need know your fly informacion is for pick up you to Internacional Airoport ok,, the price is the $40.00 in doble room ,,is ok,, we need your reconfirm please,,,,, sorry, but when you go,, here you have your room ,,with price $30.60, but you pei 10%,, these is my Hostal, if you want ok,,, here is your house,, you send one email for the reservation.

Stayed: January 2013, traveled as a couple
1  Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 - 12 of 22 reviews

Reviewed November 14, 2012

The place is pretty good, rooms are clean, breakfast was great.
Prices are pretty average for that area.
The only problem is the owners have some trouble picking and dropping people at the airport.
On our first night they forgot to pick us up and we had to find some way to call thrm from the airport.
When we called them they picked us up and apologized.

Stayed: September 2012, traveled as a couple
3  Thank Leron_fliess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2012

Caught the long 19hour bus from Nicaragua and didn't arrive til after 11.30 but was greeted with a friendly smile.
Room was clean and had decent wifi and the shower was warm. In the morning the breakfast was tasty and fresh. For the price, it was great.

Stayed: October 2012, traveled with friends
2  Thank Blair W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2012

This family run place is in a safe area in the center of Guatemala City. The room I was staying in was clean and provided hot water, free breakfast and also attention was very friendly and helpful even I arrived late and couldn't find the hostel in first place. I recommend you to get in touch with them and use their transportation once you arrive to town. All in all the hostel is quiet, clean and safe and I will go back when I come to Guatemala City again.

  • Stayed: June 2012, traveled solo
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2  Thank Zkini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2012

Hostal Hermano Pedro is an awesome place to stay on a budget in Guatemala City. The locaion is prime, just a few minutes from the airport. The staff are friendly, and the rooms are great. It doesnt have a hostel feel, more like a quaint bed and breakfast. The breakfast in the morning is delicious, and the bathrooms are very spacious.

  • Stayed: March 2012, traveled with friends
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2  Thank emily m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2012

Appreciated the ride from the airport and back, especially as our flight arrived 2 hours late. Feels more like a bed and breakfast, as we were in a bedroom of a home. Breakfast was wonderful.

We also took advantage of their property in Tikal (El Remate), but left after one night because it felt much more like what you would imagine a hostel would be: paper-thin walls, crying children, malfunctioning toilet, and primitive bathroom. Perhaps if you like roughing it, then you would love this place.

  • Stayed: January 2012, traveled with family
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2  Thank Denaandfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2010

It is not a bad place, but I was disappointed in a few things: one, that I was quoted a weekly rate but when I arrived I was not given that rate and had to pay daily.
Two: The advertising said that breakfast was included but when I arrived I was told that it wasn't.

The problem was that when Europeans or Americans came, the level of service suddenly improved and they were offered more services, including the included breakfast.

So it is not a bad place but I don't like the idea of supporting a business that discriminates.

  • Stayed: March 2010, traveled on business
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2  Thank Sector18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostal Hermano Pedro Guatemala

Address: 6ta. Avenida | 20-53 Zona 13 Colonia Aurora II, Guatemala City 01013, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Hotel Style:
Ranked #29 of 61 Specialty Lodging in Guatemala City
Price Range: $16 - $34 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Official Description (provided by the hotel):
In Hostales Hermano Pedro you’ll find an atmosphere different from the other inns in Guatemala and Latin America. We tried to maintain familiar, calm, pleasant and mainly economic, taking care of you with pleasure by its proprietors, Arturo and his wife Isabel, they will make you feel like home. Hostal Hermano Pedro Guatemala is just a couple of minutes from international Airport La Aurora ... more   less 
Also Known As:
Hostal Hermano Pedro Guatemala Guatemala City

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