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“Wonderful people, great place to stay”

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Residencial Reforma La Casa Grande
Ranked #31 of 49 Hotels in Guatemala City
Reviewed November 13, 2008

I've stayed at this very pleasant, small hotel many times over the past 13 years, by myself, with my wife, with our children, and with business associates. I love the place and the people who work there, and I would recommend it to anyone not interested in a large, upscale hotel. Most of the same kind and friendly staff of people I met on our first visit in 1995 are still there. They take pride in their personal care of their guests, and I trust them without reservation. They know who is coming and going and keep a close eye on things. The property changed management a couple of years ago, underwent thorough renovation, and now offers more amenities. They now have a business suite with several computers and internet connections, plus hot and cold beverages 24/7 and at no cost. The restaurant is clean, has a very pleasant atmosphere, offers a reasonable variety of good food and will cook off-menu meals when asked. They have a small, quiet bar off one side of the beautiful sitting rooms, a couple of second-floor patios, and a gated entry to the grounds. If you stay there, tell Fredy and Gloria hello for me!

  • Stayed: April 2008
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2  Thank KeithThom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 - 20 of 32 reviews

Reviewed August 24, 2008

Casa Grande Guatemala City
Excellent hotel. Safe and friendely.

Stayed: August 2003
1  Thank paelinck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2007

We have stayed in a few different hotels while visiting Guate over the
year 2007. Our most pleasant visit was at this hotel - it was clean and bright and very family friendly. There is no pool for older kids and the restaurant is just so-so but that didn't matter compared to the great price and customer service. There is a mini-market within walking distance plus a couple very good local restaurants. The computer room is great and they provide a great complimentary coffee
"bar" machine. We stayed in the suite, had a small working a/c, and liked watching some of the busy city activity from our window. We were
there as a final pick up trip for two older children we were adopting and found it highly suitable. We really liked it for our purposes.

  • Stayed: October 2007, traveled with family
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3  Thank KDurfee6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2007

After a series of unfortunate events, my husband and I lucked into finding this place. Our previous hotel was booked, our passports were stolen and we were booked (by the Marriott) into a horrid, slum hotel. Upon leaving the US Embassy, we walked by this place, walked in, asked if they had rooms and booked on the spot. The hotel arranged for a taxi back to the other hotel where we felt confident our belongings would no longer be. We were pleasantly surprised when they were! At any rate, we recieved excellent service here. It is very safe and clean. Lots of adoptive parents here and our only complaint would be crying babies through the night. A very small complaint considering what we went through! Would recommend this hotel to anyone. Have a great trip! ~Emily

  • Stayed: December 2007
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2  Thank thewuffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2007

While in Guatemala on our 1st visit trip we stayed at La Casa Grande. The staff is wonderful. Clean Hotel. Good Zone. Right beside the US Embassy. Great view. Roomy. Lots of living room sitting space. Free bottled water. Friendly atmosphere. Has a restaurant inside. Always willing to send someone for stuff you need outside the hotel premises at no extra charge. Family type atmosphere. Would definately request anyone to stay at this motel.

  • Stayed: October 2007, traveled as a couple
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3  Thank katfishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2007

Our two children, my husband and I returned to La Casa Grande after staying there twice 10 years ago. Many of the same staff are still there, including Gloria and Freddy, the husband and wife team who work at the front desk most of the time. It's a very comfortable, clean, and lovely hotel next to the U.S. Embassy with very reasonable prices and a central location. We would recommend it highly!!!

Stayed: June 2007
5  Thank wrilei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2007

We just returned to the States from Guatemala, where we adopted our new daughter. I had misgivings about the city, having heard a vast array of warnings regarding street thievery, unstable military, etc. What we found in La Casa Grande was a perfectly safe haven for adoptive families. The staff has extensive experience with the types of things families go through in this strange, but wonderful process. They provide cribs, playpens, walkers, room service, bottled water, insight, and good advice. What you won't read about in any "formal" descriptions of the hotel are the many small but big-hearted ways the staff interacts with the adoptive families. A big plus is that the hotel is just steps from the U.S. Emabassy/Consulate, further facilitating that aspect of the process. We highly recommend the hotel. They even have internet access. The only minus was one chicken dinner that was undercooked. For safety's sake we mostly ordered breakfast all the time. It was great, especially the fried plantain. And they'll even prepare guacamole and tortillas (off menu) if you ask.

Stayed: March 2007
8  Thank NuevoPapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residencial Reforma La Casa Grande

Address: Avenida La Reforma 7-67 | Zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #31 of 49 Hotels in Guatemala City
Number of rooms: 25
Also Known As:
La Casa Grande Guatemala City
La Casa Grande Hotel
Residencial Reforma La Casa Grande Guatemala/Guatemala City

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