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“Wouldn't stay in "Chalet Sucio"” 1 of 5 bubbles
Review of Hotel Chalet Suizo

Hotel Chalet Suizo
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Hotel Chalet Suizo
Ranked #34 of 50 Guatemala City B&B and Inns
New Bern, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wouldn't stay in "Chalet Sucio"”
1 of 5 bubbles Reviewed May 20, 2012

Terrible Neighborhood.

My pregmant wife and I promptly hailed a cab after arriving here and being shown our room. Actually, we were given a key to someone else's room first; Had we been less scrupulous, we could have taken their belongings thanks to the desk clerk's ineptitude.

The neighborhood was scary, even at mid-day. The desk clerk candidly warned us to be locked in before dark. The districts near the airport are much better.

The hotel itself seemed very secure. You have to be buzzed into the lobby after looking into a camera on the doorstep. It's probably safe once you're inside, but what's the point of traveling if you can't leave the hotel?

Not Clean.

This place should be called "Chalet Sucio", because it was filthy. I've been to several poor countries across the world, sometimes on a shoestring budget, and I've never seen a dirtier hotel room. I was astonished that the guidebook, and some TripAdvisor members, recommended it.

If cleanliness and security are a priority for you, pay the extra $10 and stay in a nicer place near the airport.

  • Stayed July 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank MACventurous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Columbus, Ohio
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 4, 2012

Safe, clean and comfortable. Stayed just for one night before heading to Atitlan. Wouldn't want to spend more than a night in Guatemala City to begin with. If you have to be there overnight Chalet Suizo is a great choice.

  • Stayed November 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jleonsnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 14, 2010

We stayed here with friends and really enjoyed it! Not many extras, but it was nice and clean with comfortable beds at a low price. Staff was nice. We felt safe and secure. Enjoyed the restaurant. I highly recommend.

  • Stayed July 2009, traveled with friends
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
Helpful?
1 Thank travelgrlUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ca
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed July 11, 2009

I stayed here for 3 nights with my boyfriend. We ended up picking this hotel because they had space and the moon guidebook said it was a good pick for the price. The price was awesome, we payed $27/night and got a 50% discount on the second night. The first person at the front desk was pretty friendly and generally nice. The room wasn't so great. The ceiling was really high and so all the noise echoed. The walls were really dirty and the room had no windows. The bathroom was generally clean but had a really strong bathroom cleaning odor that just never went away. The bed wasn't too comfy and we would be woken up in the morning by the staff moving the courtyard furniture around to clean. The room was never cleaned while we were there and we finally got new towels on the 3rd day when we asked for more toilet paper. The internet is free. On the second night, there was a new front desk guy and he was really unhelpful. We were trying to book a day trip to Chichi and the guy wouldn't let us use the phone after 1 phone call, making an excuse about waiting for a call; he told us they had a private driver and that he would ask for a pricing, which he never did. It wasn't until the owner, an older lady, appeared that we were allowed to use the phone. I would pay a little more next time for something better.

  • Stayed July 2009, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank CAlittlemiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Chalet Suizo

Property: Hotel Chalet Suizo
Address: 7a. Ave. 14-34, Zona 1 Centro | Centro Historico de la ciudad de Guatemala, Guatemala City 01001, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Hotel Style:
Ranked #34 of 50 B&Bs / Inns in Guatemala City
Price Range (Based on Average Rates): $
Number of rooms: 30
Also Known As:
Hotel Chalet Suizo Guatemala/Guatemala City

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