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“Best in Central America”

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Real InterContinental Guatemala
Ranked #1 of 49 Hotels in Guatemala City
Certificate of Excellence
Reviewed May 10, 2013

I've been here almost two weeks now and I have been well pleased with the services and accommodations. The office space is ideal and the extra office supplies are helpful. The pool, gym, and hot tub are fantastic. The restaurants gouged a little but overall, great experience. I will definitely continue to stay at Intercontinental.

  • Stayed: May 2013
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Thank Worrycrossroads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this reviewResponded June 13, 2013
Google Translation

Estimado Huésped:
Agradecemos sus comentarios según la visita que tuvo semanas atrás en nuestro hotel.
Valoramos mucho su tiempo en hacernos llegar su retroalimentación de la estadía y de nuestras instalaciones.

Revisaremos en detalle el precio en el área de los restaurantes para garantizarle el mejor servicio y valor por el dinero pagado.

Esperamos tener la oportunidad de verle nuevamente en nuestro hotel en un futuro cercano.

Muy atentamente,


Evelyn Ordóñez
Room División Manager

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443 - 449 of 1,088 reviews

Reviewed April 17, 2013

Aging rooms, friendly service.
Below every modern standard for in house TV entertainment. The hotel has reduced the quality of the services, notably for breakfast. Mediocre diner service. I do not know how long this hotel will be able to maintain the Intercontinental brand.

  • Stayed: April 2013, traveled on business
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Thank Salvador2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this reviewResponded April 19, 2013

Dear guest:
Greetings from Real InterContinental Guatemala!

We appreciate your comments about our property, it help us to improve our instalations.
Let me inform you, our hotel pretty soon gonna start a remodelation process and this includes the main restaurant Cafe the la Paix The Bar, Lobby and the total rooms.

We hope in a near future, you can give us the opportunity again and see the new changes.

One again thak you so much for your TripAdvisor comment.

Sincerely,

Evelyn Ordóñez
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

Strenghts point:
- WOW, WOW, WOW, it's a nice Hotel, where you can have a nice stay, even if you do not have enough time to visit Guatemala City.
- everything you need inside the Hotel.
- Services are hi-quality and everyone seems to be carefull about you
- breakfast really surprising in terms of quality and variety
- swimming pool and gym at your disposal

To be improved
- I do not really know... everything was very hi-quality

  • Stayed: April 2013, traveled on business
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Thank nikew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this reviewResponded April 16, 2013

Dear Guest:
Thank you so much for your nicest comments about your recently stay in our property. We really apreciate your time. Your experience help to other journeys and improve us give a better service every day-

Will be a pleasure for us to having you here in a near future.
Sincerely,

Evelyn Ordóñez
Room División Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

I have stayed in this hotel several times in the past. The rooms and bathrooms are spacious, the beds very comfortable and in general the hotel is good. Personnel is very corteous and they make good efforts to try to address you by your name. Breakfast buffet at Cafe de la Paix is also good. In general both the hotel and the restaurants (I had dinner at the japanese one) look well kept and I wouldn't mind staying there again next time.

  • Stayed: April 2013, traveled on business
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Thank JoseAlea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this reviewResponded April 16, 2013

Dear Guest:

Greetings from warm Guatemala city!!

Just a few words to thank you for your nice comments about our recently stay in our property. We really apreciate your time. Thank you so much for share your nice experience with another journeys.

Hope to see you soon in a near future.
Sincerely,

Evelyn Ordóñez
Room División Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

Very nice hotel, 3 resturants, all with great tasting food. Nice gym. Staff very friendly and helpful. Rooms were clean, good size and had all the necessary amenities. The only issue I had was that not always the staff understood my English.

  • Stayed: March 2013, traveled on business
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Thank Inshan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this reviewResponded April 1, 2013

Dear Guest we really aprreciate your time and excellent comments about our property.
Concerning your recommendation about more people speking english, let me inform you that our Trainning Department programmed english lessons for the hotel staff starting in the next 15 days.
Hope to see you soon in a near future and thanks again for your suggestion.

Sincerely,

Evelyn Ordóñez
Room División Manager

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Reviewed March 21, 2013

I stayed here for several days on a business trip recently. Overall I was impressed with the hotel, my room was very comfortable but on the smaller side. The bathroom was very decent with a powerful shower. I had good, uninterupted wifi and was able to do a decent amount of work, the girls in the business centre were very helpful when I needed some secretarial support. In terms of food there is a French restaurant which did a mean steak and had some pretty decent wines. There is a more casual italian restaurant that did some ok pizzas and burgers etc and finally a japanese restaurant which was also pretty good. A comfortable coffee/cake shop was also available for between-meal snackage. Breakfast was also good and there were some local specialties to try out as well which I like as I get bored of eating the same fruit/bacon/danish mix that you find everywhere. I didnt visit the gym but the outdoor pool was quite nice and large enough to do some laps, it was also nicely heated which was ideal as it was quite chilly when I visited. The only downside to the pool is that it is overlooked and sandwiched between the hotel and an office building so its not very private but of course if you are an exhibitioninst then thats probably ideal. In terms of location it is pretty well placed with plenty of restaurants and bars nearby as well as most of the big international hotel chains and all are really close to the airport.

  • Stayed: February 2013, traveled on business
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Thank LostLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this reviewResponded April 19, 2013

Dear Guest:

Thank you in advance for your comments about your recent stay in our Hotel in Guatelama city.
We really apreciate your time and your point of view as a reference for other people, travellers around the word.

Very soon we going to star a hotel remodelation, we hoper you can give the opportunity to see you soon in a near future.

Sincerely,

Evelyn Ordóñez
Room División Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

I've stayed at several hotels in zona 10 of Guate city, and I always come back to the Intercon. The staff is remarkably courteous, the hotel common areas are comfortable, and the rooms are clean, modern, and well maintained. And who doesn't love a pillow menu!?!? Yes, you can pick the type of pillow you want to sleep on based on how you lay down. Quirky, but just one more "extra" that makes you feel like a VIP. The breakfast buffet is huge and delicious, including interesting tropical fruits (I've been a regular traveler to central america for the past decade, and even I encountered 2 new fruits on the buffet this trip!). Room service is quick and complete (they always bring a full array of utensils, condiments, and the presentation is always beautiful), I forgot to ask for salad dressing with my room service salad, so i called back and they brought it to me in less than 5 minutes. wifi is fast and reliable, beds are supremely comfortable, pool is great, restaurant options are delicious and varied, if a bit expensive (but nothing out of the ordinary for an upscale business hotel). I can't really think of anything else I'd want out of a business hotel- this place is spot on.

  • Stayed: March 2013, traveled on business
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Thank curlytb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this reviewResponded March 18, 2013

Dear Guest:

Greetings from Real InterContinental Guatemala!

We want to thank you for the excellent comments received to the TripAdvisor page.

The hotel operation really appreciate your time and the positive experience shared with us.

We hope to see you in a near future in this hotel, your home away home.!!!

Sincerely,

Evelyn Ordóñez
Room División Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 10 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City
Price Range: $159 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Official Description (provided by the hotel):
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options, a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailormade cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and a view of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; streaming speed Internet access, soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock, mobile docking station, wireless telephone and more. Real InterContinental Guatemala is just 4 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away. ... more   less 
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City

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