We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Great place to stay in Guate. City!” 5 of 5 bubbles
Review of Barcelo Guatemala City

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Barcelo Guatemala City
Ranked #5 of 47 Hotels in Guatemala City
Certificate of Excellence
new york
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great place to stay in Guate. City!”
5 of 5 bubbles Reviewed April 26, 2010

My friend and I stayed here for three nights during mid-April. There's were so many great things about this hotel, good location (it's in the middle of the city), great service from staff, wonderful amenities!

I had purchased the 5 day package from gate1.com, and they definitely had set me up at the right hotel. The room was clean! The bathroom was well stocked with anything you might need (with a bottle of complimentry water each day). My stay came with free breakfast! Barcelo had an extensive buffet selection. They served both hot and cold meals. They even had a lady who made fresh omlets to order. I believe breakfast times were from 7am thru 11am. Here's a little tip, If you are heading out for the day, you can even request that they pack you a boxed lunch to go (just let them know the day before - either dial 0 from your room, or ask for it at the front desk). I had an early flight on my last day, and so I called from my room the night before, and the next day at 4:30am, my lunch was ready (didn't have to buy it at the air port). Lunch consisted of a ham/cheese sandwich, a piece of fruit, bag of chips and a juice box.

There's an exit by the elevators, if you leave from that exit (make a left when you walk outside) there were a couple of convenience stores where you can pick up last minute souveniours (I got coffee for $2 U.S. - the airport sold it for $12 U.S.). The spa services were also very cheap! I got a 50 minute swedish massage for under $40 at the hotel. They also have a pool, a jacuzzi, a gym, a spin room, plus a yoga room. If you are interested I think they also have dance/fitness classes during certain times.

They also have a free shuttle to the airport every hour starting at 4am. The airport is only 10 minutes away (but you never hear anything in your your - very well insulated). All rooms have a balony. My room even had bathrooms for me!

Absolutely no complaints about this hotel!!

  • Stayed April 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lth1031NewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this review, August 8, 2016
Dear Guest,
Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,251 reviews from our community

Traveler rating
    543
    513
    118
    44
    33
See reviews for
168
296
131
427
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 21, 2010

I recommend this hotel to anyone, the location is close to the airport, but we didn't experience any noise whatsoever. The rooms were cleaned, but the bed a bit hard, the breakfast buffet was included in our package every morning and it was great, they had alot of varieties, including somewhat tipical food. We traveled with our 5 year old, and she enjoyed the pool, as it was clean and the water was heated. The area is secured as it is surrounded by other hotels and we felt very comfortable walking a bit late at night. Guatemala is a country not many visit or know about, and I will highly recommend not just the hotel Barcelo, but visiting Guatemala with the gate1.com promotions and take advantage of the clark tours there in the hotel, as they have the best tour guides ever!!!!

  • Stayed April 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dianpena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this review, August 8, 2016
Dear Guest,
Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Padua, Italy
Level Contributor
8 reviews
4 hotel reviews
5 of 5 bubbles Reviewed April 6, 2010

I have been in many hotels in Central America and the Caribbean during the past 13 years for business travel and beleive this hotel is a great place to stay for business or pleasure when in Guatemala City and have reasonable fares and top service compared to any other in the region.

  • Stayed October 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mauro99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this review, August 8, 2016
Dear Guest,

Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services.
We hope to see you soon at Barcelo Guatemala City Hotel.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 28, 2010

If this place is in your price range it's very nice. Great clean rooms, only complaint is they smell like smoke. I stayed here 2 separate nights (one at the start and one at the end of my trip) and both rooms were beautiful but a bit smoky. I hear the breakfast is fabulous but didn't have time to get it when it was included and didn't want to pay when it wasn't. It's just 2 blocks from the Zona Viva, across a busy street but one with traffic lights so if you're not afraid of walking around in Guatemala City that gives you easy access to great food and nightlife.

Highly recommend Casa Chapina for dinner in Zona Viva. And check out a few clubs if you are there on a weekend night.

  • Stayed March 2010, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dawnzerly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this review, August 8, 2016
Dear Guest,
Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 22, 2010

customer service one of the best, very friendly staff, waiter, housekeeper, hostess, front desk etc.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CanadaXelaju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, August 8, 2016
Dear Guest,

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.

We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 11, 2010

I have been to Guatemala 4 times. this time my mom came with. currently living here. and the service was the most excellent of all the places ive stayed. very attentive employees, who are eager to help at any moment. we didnt eat at either of the restaurants. The gift shop has a very good selection of typical artisan gifts. The location is perfect. in walking distance of malls and many restuarants clubs, grocery stores.

  • Stayed January 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bonedock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this review, August 8, 2016
Dear Guest,
Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 23, 2010

We took a trip to Guatemala in Jan. 2010 with Gate 1 and loved it. TACA Airlines was great, Barcelo Hotel in Guatemala City was great, tour to Antigua and market in Chichicastenenga were mindboggling, our guide was great and our group was fabulous. We had a lot of fun.
After the Gate 1 tour, we stayed another 5 days in Guatemala City. Saw our sponsored child through Children International for the first time after having her for 14 years. That was wonderful. Visited the Zoo TWICE, it was so enjoyable. Walked all over the city. Didn't find it as dangerous as what people said. Found the Guatemalan people to be very friendly and helpful and appreciative of anything you give them. And the arts and crafts items in that country are incredible.

Helpful?
6 Thank ElkeInFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this review, August 8, 2016
Dear Guest,
Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Guatemala City hotels
0.3 mi away
Radisson Hotel & Suites Guatemala City
2.9 mi away
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel
#4 of 47 in Guatemala City
4.0 of 5 bubbles 494 reviews
0.3 mi away
Real InterContinental Guatemala
Real InterContinental Guatemala
#1 of 47 in Guatemala City
4.5 of 5 bubbles 918 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Holiday Inn Guatemala
Holiday Inn Guatemala
#15 of 47 in Guatemala City
4.0 of 5 bubbles 368 reviews
0.2 mi away
The Westin Camino Real
The Westin Camino Real
#6 of 47 in Guatemala City
4.0 of 5 bubbles 618 reviews
0.4 mi away
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala
#9 of 47 in Guatemala City
4.0 of 5 bubbles 221 reviews
Show Prices
Show Prices
Show Prices

Been to Barcelo Guatemala City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barcelo Guatemala City

Property: Barcelo Guatemala City
Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, Hotels.com, Travelocity and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing