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Barcelo Guatemala City
Ranked #4 of 49 Hotels in Guatemala City
Certificate of Excellence
Reviewed March 19, 2014

Very convenient especially being close to airport!
Restaurant was very good, and they were able to handle a very large crowd one morning when a very large group of doctors, nurses and their staff who were all in Guatamala volunteering their service to the peasants in the mountains had breakfast.

Room Tip: We were on the 7th floor 1 night, 9th floor 1 night, both in old main building outdoor balcony was n...
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  • Stayed: February 2014, traveled as a couple
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Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Gerente at Barcelo Guatemala City, responded to this reviewResponded April 1, 2014

Dear Guest,
Thank you for taking the time to write a review about our services, this will help us to improve our service standards. We hope to see you soon in Barceló Guatemala City Hotel.
Best regards.

Report response as inappropriate
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571 - 577 of 1,649 reviews

Reviewed March 18, 2014

We spent 10 days in Guatemala with a family and traveling on buses with a five year old and a three year old. By the end we all had a bad cold and stomach issues and we're very happy for a hotel that had everything we needed. Usually I would enjoy a more authentic cultural experience that you might get in Zone 1 I hear, but this time I was just happy to be comfortable and walk downstairs and ask for anything. The gift shop is nice for last minute buys and the Buffett was amazing. Save room for it. Free shuttle to the airport was great. Get out there early to get a spot to assure your arrival at the busy airport. It is a very fancy place and the pool is also nice. You get way more for your money so if you want a refreshing end to your trip this is a great place.

Room Tip: No opinion on room choice from us. We were happy.
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  • Stayed: March 2014, traveled with family
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Thank FamiliaFlores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Gerente at Barcelo Guatemala City, responded to this reviewResponded April 1, 2014

Dear Guest.
Thank you very much for sharing the experience of staying at Barceló Guatemala City with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services and facilities.
We hope to see you soon at Barcelo Guatemala City Hotel.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

We stayed here three times over a two week period as part of a Gate1 tour of Guatemala and Honduras. The first visit we were in the new tower (no balcony) and the other stays we were in the older part of the hotel (balconies). Charge for wifi however just to the right as you exit the hotel there is a MacDonald's with free wifi (sit near the children's play area for best reception). Buffet breakfast was very good (wonderful selection of fruit juices) and they offer a box breakfast for early departures. Free shuttle to nearby airport as well - departs every 15 minutes starting at 5 a.m. Just behind the bar area, there is a very pleasant sitting area which is a nice place to sit if it is not in use.

  • Stayed: February 2014, traveled with friends
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Thank HappyCanadian13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Gerente at Barcelo Guatemala City, responded to this reviewResponded April 1, 2014

Dear Guest,
Thank you for taking the time to write about our service. Your comments will help us to improve our service in order to exceed all your expectations in future stays.
We hope to see you soon in Barceló Guatemala City Hotel.
Best regards.

Report response as inappropriate
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Reviewed March 9, 2014

This is a nice hotel with a friendly staff. I enjoyed the room overlooking the city, with a small baloney in which to enjoy the sights and sounds of the city. It's quite near the airport, while convenient, also means that you hear the air traffic. The restaurant, Kyoto, in the hotel is worth trying.

Stayed: March 2014, traveled as a couple
Thank Terence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Gerente at Barcelo Guatemala City, responded to this reviewResponded March 24, 2014

The Barceló Guatemala City make a great effort for the complete satisfaction of our customers.
We appreciate your comments, these will help us to keep our service and quality standards.
Hope to see you soon at our Hotel, so we can provide our quality services beyond your expectations.
Best regards.

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Reviewed March 8, 2014

Stayed here 2 nights and another 1 night when leaving the country. Make sure you stay in rooms facing the pool courtyard in the new tower. Rooms are larger and view is much better and quieter. Unless you prefer a view of MC Donald's, stay in the new tower . Buffets were all top notch with lots of choices with good services. Nice pool and spa, sports bar, Japanese Restaurant, lobby bar. Supermarket is a easy few blocks away walk. Would stay here again.

Room Tip: Higher rooms facing pool in the new tower.
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  • Stayed: February 2014, traveled as a couple
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Thank Dave277-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Gerente at Barcelo Guatemala City, responded to this reviewResponded March 24, 2014

Dear Dave277-12,
Thank you for the review about our services and property, this will help us to keep our high service standards. We hope to see you soon again.
Best regards,

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Reviewed March 7, 2014

We stayed at this hotel for one night and were very pleased with it. This beautiful hotel is located near the airport and they run a free shuttle every few minutes. When we arrived late on Feb. 14th they surprised us with an upgrade to a suite, which was fabulous. We had a beautiful view of the city from the top floors. The room was immaculate and very well appointed. However, what we found most memorable was the breakfast, which was included in the rate. I’m not sure if they offer the buffet breakfast on weekdays. We happen to be there on a Saturday morning and were treated to one of the best breakfasts we’ve ever had. The variety and quality of all the dishes offered made me with I had a second stomach so I could have kept on trying more delicious dishes. The service in the hotel was also very good.

  • Stayed: February 2014, traveled as a couple
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Thank SunnyInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Gerente at Barcelo Guatemala City, responded to this reviewResponded March 24, 2014

Dear Sunnyinn ,
Thank you for share all your experience in Barceló Guatemala City. We're pleased to know that our service and facilities fulfilled your expectations.
Hope to see you soon in Guatemala.
Best regards.

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Reviewed March 7, 2014

I stayed at Barcelo just one night before my airport departure the next morning. For Guatemala City, this is a very high end property in zone 9 (the zones are important to consider in this city for safety reasons). It is in one of the safest parts of the area but just off the main street so it is quiet and less busy.

I was very comfortable walking from the property through the industrial area about a mile to the big mall for some indoor walking and shopping but you can also take a taxi for about $6 USD (Q50). Along the way, there are a number of shops, bars and restaurants (both tourist-focused an local food) and as with most of Guatemala, there are plenty of fast food options nearby for those who choose.

This is a very large property with beautiful pool area and huge main floor lobby with restaurant and bar. You can buy bottled water at the bar area to take to your room. While I arrived with my backpacks very casually, I was still treated with much respect. Upon checkin, I was provided with a free room upgrade which was much appreciated after my long journey by bus from my prior hostel. My room was lovely and very comfortable. The bathroom was enormous and the wifi worked well for me. The rooms are environmentally responsible since you use your key entry card for the lights/air conditioning. There is a safe in the nightstand. When I needed assistance at one time with the temperature, the housekeeper was so sweet and helpful.

One of the nicest service features is the free hotel shuttle to the airport. The shuttle runs every hour on the hour and the ride is very short due to the close proximity. It makes an early morning departure so convenient.

  • Stayed: March 2014, traveled solo
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1  Thank SuburbtoSuitcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Gerente at Barcelo Guatemala City, responded to this reviewResponded March 12, 2014

Dear SuburbtoSuitcase,
Thank you for share your experience with our service and location. Your feedback will help us to keep our high service standards. We hope to see you soon again in Barceló Guatemala City.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#4 Best Value Hotel in Guatemala City
#7 Business Hotel in Guatemala City
Price Range: $90 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
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Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo

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