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“Exquisite Breakfast Buffet”

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Barcelo Guatemala City
Ranked #4 of 49 Hotels in Guatemala City
Certificate of Excellence
Reviewed November 15, 2012

Transportation to the airport is complimentary with the reservation and it’s only about 5 minutes ride to it. The staff is very professional, friendly and willing to accommodate you. Fred was on duty when we checked-in and requested a room with the view of the volcano and he went out of his way to comply. This was great because atop our balcony, we enjoyed looking over all the city lights while having a drink and feeling the cool breeze while watching the volcano‘s activity early in the morning. The rooms are clean, comfortable and modern in décor. The complimentary breakfast is exquisite, providing an extensive variety of local Guatemalan dishes as well as all the classic breakfast trimmings. I was complementing the chef on this meal and he said, wait until you taste the lunch menu. Unfortunately we were not there at lunch time but judging by the breakfast selection, I’m sure it’s very good. Spa and swimming pool are available as well as a few shops to browse and purchase last minute souvenirs or necessities. The display of an “alfombra”, a multicolored saw-dust stencil-like artistic rug creation such as are found all over the city’s streets during Holy week festivities, gives it an authentic and unique cultural feeling to the decorations of the building.

Room Tip: The rooms overlooking the west have an excellent view.
  • Stayed: September 2012, traveled with family
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2  Thank Glorialaviajera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded August 8, 2016

Dear Guest,
Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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690 - 696 of 1,506 reviews

Reviewed November 12, 2012

The hotel appeared to be very nice, but the room and hallway smelled strongly of cherry air freshener. We had a room with two beds, One bed had nice quality sheets, My bed had poor quality sheets that were extremely scratchy because they were covered in pills (sp?). and there was a long hair in the sheets welcoming me when I pulled back the covers. I will go back go the Westin when I return to Guatemala City.

Stayed: November 2012, traveled with friends
Thank BoyneTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director de Relaciones con Clientes at Barcelo Guatemala City, responded to this reviewResponded November 14, 2012

Dear Guest,



Thank you for choosing our Barceló Guatemala City during your stay in Guatemala.

Please accept our most sincere apologies regarding the incident which occurred with your bed covers, it does not at all reflect our standards of quality and hygiene.

We will be making the intervals between the activations of our air fresheners in the hallways larger, thank you for pointing this out.

We have taken preventive actions in order to avoid this and thank you in advance for giving us a chance of attending you again.


Kind regards,

Barcelo Staff

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Reviewed November 8, 2012

This hotel is great for business travelers. Located very convenient to the airport, the Barcelo Guatemala City has excellent rooms, restaurants and service. I do not agree with the additional charge for Wifi and hope they change that soon.

  • Stayed: October 2012, traveled on business
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Thank Centexwes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director General at Barcelo Guatemala City, responded to this reviewResponded August 8, 2016

Dear Guest,
Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.
We hope to see you soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

I will recomend this hotel to anyone traveling to Guatemala. From the pick up at the airport to the trip back. The every day comfort, the security, the breakfast, the room itself is the best . It was my second trip to Guatemala. It is very near to the airpot, but centrical and very safe. The people of the hotel, even the guess they have are very friendly and polite.

Room Tip: I guess all of them are as good as the one I had on the sixth floor.
  • Stayed: November 2012, traveled as a couple
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1  Thank ecroachjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded August 8, 2016

Dear Guest,
Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala.
Best regards,

Report response as inappropriate
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Reviewed November 4, 2012

The proximity to the airport, service, amenities, and accommodations were excellent. We really enjoyed the little balcony breakfast nook attached to our room, but we left the window open and were awakened several times to the sound of airplanes lifting off and landing through the night. Stay here, by all means, but make sure you get a room facing away from the airport.

Room Tip: Get a room that faces away from the airport.
  • Stayed: October 2012, traveled as a couple
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1  Thank JacquelineJax J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded August 8, 2016

Dear Guest,
Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.
We hope to see you soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012

Location: nice location in the zone 9, just a block away from zone 10 (zona viva), walking distance (2 blocks) from restaurants and plaza "Los Próceres" (small mall) and one block from a supermarket. 10 min taxi drive from Zone 14, Zoo, Childrens City, and Airport, 15 min from Zone 1 (downtown).
Personnel: pretty nice and warming welcome
Rooms: Just what you need, not big sized, similar to american chains like hilton, or holiday inn, and well prepared with everything you need.
The BEST: THE POOL!, opens at 5:00 and closes around 23:00, the water is warm, but really warm, it was cold outside and for me it was no possible to think to get into the water after 17:00 with the wind and cold but since my 4 yr daughter was insisting we went and I was amazed that the pool is really warm so this is a big bonus because if you spend the whole day shopping and sightseeing you can be sure that during the late afternoon you can get to the hotel and spend time swimming (and don't care about the weather outside during cold days), my 4yr kid really appreciated this!!!

Room Tip: Aks to get one room on the highest floor available, this will get you a chance of enjoy the view, an...
  • Stayed: October 2012, traveled with family
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1  Thank okumare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Director Comercial at Barcelo Guatemala City, responded to this reviewResponded August 8, 2016

Dear Guest,
Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2012 via mobile

The hotel is huge, the rooms are very comfortable and with a lot of space. What I liked the most is that you can find Oakland Mall near, it's close to the Zona Viva, also the airport is almost 5 minutes away... For me is the best option to stay in Guatemala City.

  • Stayed: August 2012
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1  Thank Kennstdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this reviewResponded August 8, 2016

Dear Guest,

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.

We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Guatemala City
#4 Best Value Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
Price Range: $84 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
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Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo

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