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“Bad manteinance, dusty carpets”

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Grand Tikal Futura Hotel
Ranked #7 of 49 Hotels in Guatemala City
Reviewed March 25, 2012

Spent one night at this huge hotel and eventhough it is not that old the lack of manteinance makes it look deteriorated. I suffered an inmediate alergic reaction to the dirty and dusty carpet in the room; my night was miserable. The hotel has a lot of potential but it needs a lot of cleaning and better and more kind attention from the staff. Got the chance to eat at their restaurant and quality of the food, service and price were good.
We got one of the hotel's taxi to attend and early running competition and the car ran out of gas in the middle of the street at 4am!! Me and my friends had to walk to the starting line passing several not so safe places.
Hope they manage to take this beautiful big hotel to it's original state.

  • Stayed: March 2012
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Thank xelaju007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 - 222 of 611 reviews

Reviewed March 21, 2012

My husband and I were looking to spend two days in the city to just relax. When we checked sites like expedia the master suite was less than booking at the hotel direct. However since we are saavy travelers we spent the extra $15 per night since the hotel offers much better accommodations once you are at the club level or above. Upon check in, (and asking), we were escorted to a lower end suite on a lower floor that was seriously tired. After 45 minutes of "we'll check" we finally were offered another suite. However we were asked to pay significantly more for this suite. The hotel really needs a facelift and the staff is spotty. One bonus is the food..the restaurants serve really wondrous food. We also used the beauty salon and once you get past the awful lighting and the very bored looking staff, my hair was done very well with excellent product for a fair price.
If you are seeking to go shopping while there, (our reason for selecting this hotel), it is actually quite complicated to get to the next door Miraflores mall and do not suggest walking there in the evening.

Room Tip: It is worth the money to be on the club floor or above where the rooms have been updated. Also incl...
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  • Stayed: February 2012, traveled as a couple
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Thank TOSALL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

This is our 4th time at this property. We are always very well taken care of. The rooms and imenities are fine, including internet, and the breakfast is outstanding

Room Tip: Just ask for a good room.
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  • Stayed: February 2012, traveled on business
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Thank JanRog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

I was in transit to Antigua so spent just one night here, as it's close to the airport. I had to change rooms because the internet didn't work, but the staff were friendly and took care of things quickly. The breakfast is worth the stay - lot's of imaginative local dishes to choose from as well as western food. The pastries were fresh-baked - one of the ways you can judge the quality of a breakfast buffet.

  • Stayed: February 2012, traveled on business
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Thank Sandemaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2012

I am in Guatemala city a lot and always choose the Gran Tikal Futura Hotel. The staff is fantastic and you cannot beat it being attached to the mall. Great restaurants across the street as well. It can be a little noisy on Friday/Saturday nights but you can easily drown out the sounds by turning on the heat/air conditioner. The night clerk accidentally checked someone else into my room while I was sleeping, so that was unfortunate, but overall, this is a great hotel with a great staff in a great location.

Room Tip: Higher floors in the back are farther removed from the Friday night noise in the bar.
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  • Stayed: August 2011, traveled with friends
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Thank Traveling Marco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

This hotel is kind of good We spent 3 days in Oct. 2011 and one of those days there was a fire alarm in the basement and staff was not very clear on the situation. We asked how the fire started and they were too secretive about the fire causes and future risks. The pool was nice, breakfast was gorgeous and abundant, we also requested to the front desk girl about getting to Antigua Guatemala and she was very funny. She showed us a map in a sheet of paper and draw a straight line and said "from here go to here" we laughed all at her response, we said "yes, but, tell us which is the way to get there, which boulevards and highways?" LOL!!!! but the hotel is nice and clean, a crowded zone in Guatemala City but nearby you can find restaurants and is next to Miraflores Mall. We also requested in advance since we paid like 30 days in advance about being in contiguous rooms and they said they could not select them in advance. Pretty bad!!!

Room Tip: See if you are luckier than I was and ask for a room on a high floor, they have a better panoramic v...
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  • Stayed: October 2011, traveled with friends
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Thank catrachosps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

When flying in and out of Guatemala City, I always turn to the Grand Tikal Futura as my go-to hotel in the capital. The service is excellent, the facility is impeccably clean and well-maintainted, and the restaurant serves consistently delicious fare. The rooms are well appointed and spacious. I recommend the Master Suite, which offers plenty of space and comfy mattresses.

Room Tip: Spring for the master suite -- the small price difference is worth it in comfort and space.
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  • Stayed: January 2012, traveled with family
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1  Thank GeoTeacherCentroAm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Tikal Futura Hotel

Address: Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Guatemala City
#3 Family Hotel in Guatemala City
#5 Spa Hotel in Guatemala City
#6 Luxury Hotel in Guatemala City
#8 Business Hotel in Guatemala City
Price Range: $104 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Tikal Futura Hotel 4*
Number of rooms: 205
Official Description (provided by the hotel):
Hotel Grand Tikal Futura cuenta con 205 elegantes habitaciones, decoradas con exquisito buen gusto, brindando un sofisticado confort y la garantia del mejor descanso. Su portafolio lo componen 138 Habitaciones Deluxe, 38 Habitaciones Royal Floor, 14 Suites Ejecutivas, 12 Master Suites, 2 Suites Diplomaticas y 1 Suite Presidencial. Para satisfacer las necesidades del viajero de negocios, el Hotel Grand Tikal Futura ofrece en sus remodeladas habitaciones todas las innovaciones, facilidades y servicios que pueda requerir, entre otros, internet inalambrico de 6 Mb de velocidad y router individual en cada habitacion, disponible ademas en cualquier area del hotel, dos (2) unidades de telefono con doble linea telefonica, plancha y planchador, amplia cajilla electronica de seguridad con lector de aperturas, una variada seleccion de productos de alta calidad para el bano, suaves y exquisitas toallas extra largas de algodon con mayor absorcion, espejo de bano con aumento especial e iluminacion ideal para el maquillaje o el afeitado, sabanas, duvets de algodon y variado menu de almohadas, radio - reloj despertador, TV con pantalla de alta definicion LED de 32 pulgadas y mas de 80 canales de television por cable, acceso a un puerto de multiples conexiones –jack pack- que facilitara la conectividad de cualquier equipo electronico. El Hotel Grand Tikal Futura forma parte del impresionante Complejo Tikal Futura, integrado por varios componentes, entre ellos, dos torres de oficinas corporativas de veinte niveles cada una, centro comercial con mas de 170 variados locales comerciales, food court con mas de 30 opciones de restaurantes de comida rapida; “CINEFLICK” compuesto por cinco (5) salas de cine con tecnologia digital y proyeccion 3D, Teatro “Las Mascaras”, escenario ideal para obras de todo genero. Otro componente importante que conforma el Complejo Tikal Futura es el Centro de Convenciones y de Exposiciones, el recinto ferial mas grande de Centroamerica, con capacidad para albergar simultaneamente hasta 7,400 personas. Adicionalmente contamos con un portafolio de 15 salones -de variados tamanos- especiales para celebrar todo tipo de reuniones, convenciones, conferencias y celebraciones especiales. Igualmente, tres (3) salas de auditorios para realzar eventos de caracter corporativos y culturales. Para la comodidad y seguridad de nuestros visitantes, el Complejo Tikal Futura ofrece 3 sotanos de estacionamientos con capacidad para 1,500 vehiculos. ... more   less 
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Also Known As:
Hotel Grand Tikal Futura
Grand Tikal Futura Guatemala City
Grand Tikal Futura Hotel Guatemala/Guatemala City

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