We appreciate you took the time to evaluate our service.
We want to inform you that your message has been transferred to our Reservations department for them to know about the problems you had with your reservations, we are making our best effort for similar situations doesnt happend again in the future.
Regarding the view of our Suites we want to inform you that unfortunately not all our Suites has a complete view, we apologize for any inconvenient this may have caused you. Your message has been also transferred to our maintenance department for them to know the problem you had regarding our elevators service.
We apologize we did not have any rooms available with a complete view during your stay.
Your message is very important for us, we hope you can give us a second chance, we will be more than glad to serve you again.
Radisson Hotel & Suites Guatemala City