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“great hotel for the price” 4 of 5 stars
Review of Radisson Hotel & Suites Guatemala City

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Radisson Hotel & Suites Guatemala City
Ranked #3 of 46 Hotels in Guatemala City
Certificate of Excellence
Morrisville, United States
1 review
“great hotel for the price”
4 of 5 stars Reviewed August 27, 2014

great hotel, great location, friendly staff, shuttle drivers were very helpful, only be careful of the hidden charges, it's not what you will be charged for when you reserve this hotel, I ended up paying 20 dollars more for services and taxes. Overall I had a great experience staying at this hotel, I would stay again

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Fabrizzio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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712 reviews from our community

Traveler rating
    307
    259
    86
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    26
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
London, United Kingdom
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed in this hotel at the end of a 3 week trip around Guatemala . We had a wonderful large room with a view over the city (the windows needing cleaning though )! beds were very comfortable and the room was super quiet . Good value for money too . On our arrival in the city at the beginning of our holiday we stayed at the Westin, and whilst that is a great hotel when we visit again next year we will stay at the Raddissson as its such good value for money . Enjoyed the gym and the jacuzzi although if you wanted to use the jacuzzi you had to call reception and somebody came up to turn it on which took a little while . Great view from the 18th floor !

Room Tip: obviously an upper floor is good . The sound proofing seemed really good .
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 24, 2014

This facility does not meet Radisson standards. Bad service and unfriendly staff. It is a better option to stay in Princess Hotel, Westin, Mercure or InterContinental. Food is barely good, not enough parking space, breakfast not good, room not clean enough.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
2 Thank Oscar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Support at Radisson Hotel & Suites Guatemala City, responded to this review, August 27, 2014
We apologize that your experience was anything less than satisfying. We have noted your complaints regarding the condition of our hotel and our service, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for taking the time to provide us with your feedback, as it enables us to determine our areas of improvement and devise solutions so we can improve our service and satisfy our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

Loved my bed, loved the views, loved breakfast...I just had a wonderful stay at this hotel and totally recommend it.
I had some business issues and staff was very friendly they all tried to help me and I truly thank them for that.
Room service was also great.

Room Tip: Ask for the ones that have view to the volcanoes.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank varlaura2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed July 28, 2014

Hotel is nice and super clean. Good value for money.
We did have an issue checking in/out regarding the booking we had made via booking.com. We had selected a room for 2 people, however our reservation came through to the hotel as a room for 1. The other issue we had was the rate we got with booking.com was different than the rate we had to pay on checking out. Aside from that, it was all good.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank gingernutla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

The Radisson Guatemala City is the best value for your buck. Every room is spacious with a view of the city. The rooms are updated, clean and have excellent amenities. The roof top gym is well equipped and the roof top garden includes a Jacuzzi and chez lounges. Internet service is excellent and guest services are prompt and staff members anxious to do their best.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank adriennerosen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newnan, Georgia
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 24, 2014 via mobile

Room was clean. Beds were soft. AC worked great. Staff was very helpful with me and my baby boy. Have a shuttle to the airport that runs every hour. Breakfast was buffet style and had American and Guatemalan food. All in all a great place to stay in Guatemala City.

Stayed June 2014, traveled with family
Helpful?
1 Thank ladysusan26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel & Suites Guatemala City

Property: Radisson Hotel & Suites Guatemala City
Address: 1a. avenida 12-46 zona 10, Guatemala City 01010, Guatemala
Phone Number:
Location: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#4 Best Value Hotel in Guatemala City
#9 Business Hotel in Guatemala City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Hotel & Suites Guatemala City 4*
Number of rooms: 142
Official Description (provided by the hotel):
Radisson Hotel & Suites Guatemala City offers a strategic location in the heart of the financial and business area and the Zona Viva; 1.8 miles from La Aurora International Airport. Radisson Hotel & Suites Guatemala City has 146 spacious and elegant suites providing great comfort and a delightful stay, surrounded by the panoramic view of the City and volcanoes. Facilities provided in our spacious suites offer our business and leisure guests an exceptional experience in Guatemala City. Guest Services: - Airport-Hotel-Airport Shuttle with Wi-Fi (by reservation) - Free Wi-Fi - RBG Bar & Grill Restaurant - Sports Bar - Room Service (6:00 a.m. to 11:00 p.m.) - Business Center (6:00 a.m. to 10:00 p.m.) - Fully-equipped Fitness Center - SPA and beauty services (for an additional charge) - Gift Shop - Travel Agency - Babysitting service (subject to availability, for an additional charge) ... more   less 
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Also Known As:
Radisson Guatemala City
Guatemala City Radisson
Radisson Hotel & Suites Guatemala City

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